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AT&T Alabama in our Communities

May 09, 2019

AT&T contributes $25,000 to DonorsChoose.org to Support Arts Programs Across Alabama

Posted by AT&T Alabama Team

Teacher AppreciationEfforts to keep local students connected to a positive future got a boost as A+ Education Partnership, DonorsChoose.org and AT&T joined forces to provide funding for arts supplies in 33 schools across Alabama

A $25,000 contribution from AT&T supports the art projects as part of AT&T Aspire, the Company’s initiative to help provide access to education and training people need to get and keep good jobs.  AT&T, which has been connecting people for well over a century, also contributed $20,000 to the Birmingham Education Foundation’s Career Development Conference.

“As a former teacher I know that engaged and energetic young people with a thirst for learning are critical to healthy families today and a productive workforce tomorrow,” said Governor Kay Ivey. “Thanks to the hard work of our teachers and administrators and financial support from corporate citizens like AT&T, we are able to reach even more young people and set them on a course of lifelong learning.”

“Through our work with schools and policymakers, we understand the importance of providing Alabama’s students with well-rounded educational opportunities that include the arts, and we are grateful for this gift that will help all students achieve their potential,” said Mark Dixon, president of A+ Education Partnership.

“We are so appreciative of AT&T’s longstanding support for classrooms through DonorsChoose.org,” said Charles Best, founder and CEO of DonorsChoose.org. “During a week of celebration and gratitude for teachers across our country, we’re grateful that AT&T is making the day brighter with new art supplies for teachers and students across Alabama!”

AT&T invests in education and job training to create a skilled and diverse workforce that powers our Company – and our country – for the future. Through the AT&T Aspire initiative, AT&T helps provide access to education and training that people need to get and keep good jobs. Since 2008, AT&T has committed $400 million to programs to help millions of students in all 50 states and around the world.  AT&T Aspire brings together the power of our network – our employees, our technology and organizations – to connect people to opportunities through education and job training.

“Our Company’s future, as well as the country’s, is dependent upon today’s young people,” said Wayne Hutchens, president of AT&T Alabama. “AT&T is proud to support our public schools and the administrators and teachers’ tireless efforts to better serve our Alabama students. Through Aspire, we support programs that invest in students, especially those who need it the most, so they can walk across the graduation stage ready for their future.”

With over 140 years of innovation, AT&T’s history is a story of people from all walks of life and backgrounds coming together to connect customers with their loved ones, their work and their world. Our diverse, inclusive culture welcomes all points of view and helps to make us who we are: a great place to work, a desired business partner, and a committed member of the communities we serve.


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About Philanthropy & Social Innovation at AT&T

AT&T Inc. is committed to advancing education, strengthening communities and improving lives. Through its community initiatives, AT&T has a long history of investing in projects that create learning opportunities; promote academic and economic achievement; or address community needs. The company’s signature philanthropic initiative, AT&T Aspire, drives innovation in education to promote student success in school and beyond. With a financial commitment of $400 million since 2008, AT&T is leveraging technology, relationships and social innovation to help all students make their biggest dreams a reality.

About DonorsChoose.org

DonorsChoose.org is the leading platform for giving to public schools. Teachers across America use the site to create projects requesting resources their students need, and donors give to the projects that inspire them. Since its founding by a Bronx teacher in 2000, more than 3 million people and partners have given $821 million to projects reaching 33 million students. Unique among crowdfunding platforms, the DonorsChoose.org team vets each project request and ships resources directly to the school. Every donor receives photos of their project in action, thank-yous from the classroom, and a cost report showing how every dollar was spent. DonorsChoose.org was the first charity to make the top 10 on Fast Company’s list of the Most Innovative Companies in the World. Visit www.donorschoose.org to learn more.

About A+ Education Partnership

A+ Education Partnership is a statewide, non-profit, nonpartisan organization that drives improvements in public education for every Alabama student. It sets and delivers high expectations by advocating for policies, practices, and investments that advance learning, and by partnering with schools to build the capacity of teachers and leaders. Through its two programs, A+ College Ready and the Alabama Best Practices Center, it works with schools across Alabama to raise expectations and improve learning for all students so that every child in Alabama has the opportunity and the support to succeed in school and to become a contributing member of society.

April 29, 2019

26 states have now enacted wireless broadband small cell legislation. Alabama is falling behind.

Posted by Wayne Hutchens

Without consistent guidelines to deploy the latest in wireless broadband infrastructure, we put at risk Alabama’s ability to effectively compete in a digital economy.

AT&T and other wireless providers are supporting Senate Bill 264.

We are now up to 26 states that have enacted small cell legislation. Unfortunately, Alabama is not one of them.

Wave of Small Cell Legislation

The Alabama Legislature is currently considering small cell legislation – Senate Bill 264, introduced by Senator Arthur Orr. Small cells are an economic development issue for our state, and legislation is needed to continue positioning Alabama as a leader in connectivity and help ensure we have 21st century infrastructure to benefit consumers and retain and attract businesses.

While a handful of local jurisdictions have been receptive, many localities have pursued burdensome processes and significant monetary barriers that are delaying, and in some cases prohibiting, the deployment of wireless broadband small cells. The city by city approach is not working, and our state is falling further behind.

Ongoing advancements in wireless broadband technologies are necessary to keep pace with consumer demand and are crucial to our state’s continued economic success. Without the ability to deploy the latest in wireless broadband infrastructure, we put at risk our ability to effectively compete in a digital economy.

In fact, the Lost Economy Study estimates over the next 7 years wireless providers will invest $4 billion in our Alabama economy, helping drive $18.1 billion in consumer benefits statewide and generating $2.2 billion in employment earnings while adding 7,000 jobs in Alabama per year. Without a predictable environment for wireless providers to deploy next generation broadband infrastructure, this estimate cannot become a reality and these economic benefits cannot be realized.

Through no small effort, Alabama has become one of the most attractive places to live, work, do business and visit. To maintain our stellar reputation in the economic development world, we must ensure our state is prepared for continued growth and future success.

Enacting SB 264 will help bring the many benefits of wireless broadband technologies to Alabamians and will help our state remain at the forefront of the technology sector.

Alabama policy-makers and elected leaders have worked hard over the years to create an environment that welcomes business investment. Let’s don’t stop now.

Sincerely,

Wayne Hutchens

President — AT&T Alabama

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The need for small cell legislation – SB 264:

Since January 2007, the amount of data used on AT&T’s network alone increased by more than 470,000%. As Alabamians continue to increasingly rely on wireless devices as their primary way to stay connected, data usage will only continue to rise. To address this growth, wireless providers can use wireless broadband small cells to enhance consumer experiences today by addressing capacity – or coverage issues – and prepare for future technologies like 5G and AirGig.

What small cells do:
  • Increase wireless internet speeds;
  • Provide more network capacity and enhance coverage in hard to reach areas;
  • Lay the foundation for the next evolution of wireless technologies, like 5G and smart cities, offering more cost-effective ways to deliver gigabit connections across Alabama; and,
  • Improve customer experiences in places where large towers aren’t the best solution.
March 07, 2019

We restore our communities in tragedy’s wake

Posted by AT&T Alabama

Our thoughts, our prayers and our actions are with all impacted by this week’s tornadoes. Severe weather swept across Alabama and Georgia, spawning tornadoes that produced extensive damage to many homes and businesses and resulted in the loss of many lives.

Our friends and family in East Alabama communities have been impacted. And, our teams are hard at work, responding to needs and keeping our customers, including FirstNet subscribers, connected.

Our FirstNet colleagues are deploying additional network assets to support rescue and recovery efforts, and our National Disaster Recovery team has deployed a COW (Cell on Wheels), a mobile tower and generators to Smiths Station to help with communications.

With the tornadoes leaving many without power, our retail partners have deployed a charging station to the Providence Baptist Church at 2807 Lee Road 166 in Opelika, and one to Sanford Middle School at 1500 Lee Road 11 in Opelika – the hub for first responders. And, our AT&T employees are volunteering – handing out water, batteries, nonperishable snacks, and toiletries, such as soap and deodorant.

AT&T employees volunteer at
Providence Baptist Church.

To keep AT&T wireless and AT&T PREPAID customers affected by tornadoes in Alabama and Georgia connected during this difficult time, we’re providing unlimited talk, text and data access. This offer is for customers in the identified zip codes below, and runs from March 5 through March 10.

 

To make this possible we’re automatically issuing credits and waiving additional service charges for AT&T wireless customers with billing addresses and AT&T PREPAID customers with phone numbers in over 80 zip codes at this time.1To see if your zip code is covered see below.2

 

Customers in these areas may still receive alerts during these dates, but accounts will reflect the credits and/or waived data, voice and text charges.

We will continue to monitor the situation as we all pull together to champion the challenges natural disasters present, and as our teams continue to work to repair damages to our network and restore our communities. I encourage everyone to do so safely.


 

I also encourage those who want to help those impacted by the tornadoes in Alabama and Georgia to text “REDCROSS” to 90999 to give $10.3 These donations enable the Red Cross to respond to and help people recover from this disaster.

 


Thank you for all you do to keep our state connected.

Be safe.

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1Location based on billing address for AT&T wireless customers and phone number for AT&T PREPAID customers. Credits will post in 2-3 billing cycles for AT&T wireless customers and within 30 days for AT&T PREPAID customers. Applicable taxes may be estimates and may include administrative and government fees. Dates based on local time zones.

2Zip Codes: 30206, 30228, 30248, 30252, 30253, 30256, 30258, 30281, 30292, 30295, 31041, 31057, 31063, 31068, 31763, 31787, 31801, 31804. 31807, 31810, 31811, 31812, 31822, 31823, 31826, 31827, 31831, 31836, 36005, 36010, 36016, 36017, 36027, 36029, 36031, 36035, 36039, 36048, 36053, 36072, 36075, 36079, 36081, 36082, 36083, 36087, 36088, 36089, 36310, 36317, 36345, 36353, 36373, 36801, 36803, 36804, 36830, 36831, 36832, 36849, 36851, 36852, 36856, 36858, 36860, 36865, 36866, 36867, 36868, 36869, 36870, 36871, 36874, 36875, 36877, 36879, 39827, 39828, 39829, 39897

3Donations will appear on your wireless bill, or be deducted from your prepaid balance. All purchases must be authorized by account holder. Must be 18 years of age or have parental permission to participate. Message and Data Rates May Apply. Text STOP to 90999 to STOP. Text HELP to 90999 for HELP. Full Terms and Privacy Policy: hmgf.org/t. Visit redcross.org for additional information.

March 07, 2019

Robocall Consumer Tools and Information

Posted by AT&T Alabama Team

We offer a variety of consumer tools to combat illegal and unwanted calls.Robocall Consumer Tools and Information

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March 04, 2019

AT&T Rolls in Mobile Charging Stations and Relief Supplies for Those Impacted by the Lee County Tornadoes

Posted by AT&T Alabama Team

Sets Up “Text To” Donation Code to Support Local Red Cross Efforts

OPELIKA, Ala., March 4, 2019 — In the wake of Sunday’s devastating tornadoes, AT&T* is bringing in a truckload of relief supplies and mobile charging stations for Lee County residents. We have also created a texting donation campaign to support the Red Cross with its local efforts.

AT&T’s mobile support center will be stationed at the Providence Baptist Church at 2807 Lee Road 166 in Opelika this afternoon. We are setting up a charging station at Sanford Middle School at 1500 Lee Road 11 in Opelika as well.

In addition to the mobile charging stations, AT&T employees at the mobile support center will be handing out water, batteries, nonperishable snacks, diapers, wipes, trash bags, toiletries, such as soap and deodorant, and more.

Text “REDCROSS” to 90999 to give $10***

With the tornadoes leaving many without power, we want to provide a way for residents to charge their devices, so they can stay connected with loved ones.

“Our thoughts and prayers are with all impacted by yesterday’s tornados,” said AT&T Alabama president Wayne Hutchens. “At AT&T, we are committed to providing communication resources needed every day and especially so in times like these. We are also committed to doing what we can to help Lee County residents recover from this disaster, including helping them stay in touch with loved ones when they need to most.”

People who want to help those impacted by the tornadoes can text “REDCROSS” to 90999 to give $10*** that enables the Red Cross to respond to and help people recover from this disaster.

Also, we are waiving late fees for customers in Autauga, Barbour, Lee and Macon counties in Alabama and in Talbot County in Georgia. Customers in affected areas should contact customer care at 800-288-2020 to learn how.


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*About AT&T Communications

We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the best network according to America’s biggest test.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.

AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2019 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Based on GWS OneScore Sept. 2018. Excludes crowd sourced studies.

***Donations will appear on your wireless bill, or be deducted from your prepaid balance. All purchases must be authorized by account holder. Must be 18 years of age or have parental permission to participate. Message and Data Rates May Apply. Text STOP to 90999 to STOP. Text HELP to 90999 for HELP. Full Terms and Privacy Policy:hmgf.org/t. Visit redcross.org for additional information

November 14, 2018

AT&T Further Expands High-Speed Broadband in Communities across Alabama

Posted by AT&T Alabama Team
AT&T is Now Offering Fixed Wireless Internet Service to Rural Portions of 18 States, Including Parts of 39 Counties Across Alabama

Citronelle, Ala., Nov. 12, 2018 – AT&T* Fixed Wireless Internet1 for rural and underserved locations is now available to residents and small businesses in parts of Mobile County, including parts of Citronelle.

This rollout, now in 18 states, began in 2017. The company now offers Fixed Wireless Internet to over 440,000 locations across 18 states with plans to provide access to over 1.1 million locations by the end of 2020.

“In today’s digital economy, access to reliable broadband service is critical. My colleagues and I are working hard to create an environment that supports private investment and enhanced broadband access for all Alabamians,” said Senator Jack Williams. “I applaud AT&T’s continued investment and am pleased Fixed Wireless Internet is now available in parts of 39 Alabama counties, including Mobile.”

Fixed Wireless Internet service delivers an internet connection with download speeds of at least 10Mbps and upload speeds of at least 1Mbps. The connection comes from a wireless tower to a fixed antenna on a customer’s home or business. This is an efficient way to deliver high-quality, high-speed internet to customers living in underserved rural areas1.

The towers used to provide this service are connected to AT&T’s network using AT&T fiber optics.  AT&T has more than 2 million strand miles of fiber optics covering Alabama, which enables the company to offer a wide variety of products and services delivering the high-speed connectivity Alabama businesses and residents need. 

“I applaud AT&T’s continued investment and am pleased Fixed Wireless Internet is now available in parts of 39 Alabama counties, including Mobile.” —Senator Jack Williams

“This is a great day in Mobile County,” said Mobile County Commissioner Merceria Ludgood. “In today’s world, high-speed connectivity is important, and I’m excited to see the private sector continuing to bring enhanced connectivity to our rural Alabama communities."

 “This rural part of Alabama is an incredible place to raise a family and run a business. We must have a 21st Century infrastructure to keep it that way, and access to high-speed internet is key,” said Citronelle Mayor Jason Stringer. “I applaud AT&T for their continued work to enhance high-speed connectivity for residents and businesses in rural Alabama. And, I look forward to further enhancements to high-speed internet availability in our community.”

Parts of the following 39 counties in Alabama are now eligible for AT&T Fixed Wireless Internet service: Autauga, Baldwin, Barbour, Bibb, Blount, Butler, Calhoun, Chambers, Chilton, Colbert, Coosa, Cullman, Dallas, Elmore, Escambia, Fayette, Franklin, Greene, Hale, Jefferson, Lauderdale, Lawrence, Lee, Limestone, Lowndes, Macon, Marengo, Mobile, Montgomery, Morgan, Russell, Shelby, Sumter, Talladega, Tallapoosa, Tuscaloosa, Walker, Washington and Winston.

“The thousands of dedicated men and women who work for AT&T and call Alabama home, are proud to work with our state’s leadership to provide the connectivity Alabama’s residents and businesses demand,” said Glyn Agnew, AT&T Alabama Regional Director of Legislative and External Affairs. “Through this innovative service, we are helping close the remaining gap in our state.”

In addition to Alabama, AT&T Fixed Wireless Internet is available to residents and businesses in parts of Arkansas, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, North Carolina, Ohio, South Carolina, Tennessee, Texas and Wisconsin. 

To learn more about Fixed Wireless Internet from AT&T, go to att.com/internet/fixed-wireless.html.

AT&T in Alabama

AT&T invested nearly $1.2 billion in its wireless and wireline networks in Alabama between 2015 through 2017. This drives upgrades to reliability, coverage, speed and performance for residents and business customers.

1Includes 170GB data allowance per month. Req’s installation of AT&T outdoor antenna & indoor Residential Gateway. $10/50GB of additional data up to a max of $200/mo.


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Cautionary Language Regarding Forward Looking Statements

Information set forth in this news release contains financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T Inc's filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update or revise statements contained in this news release based on new information or otherwise.

*About AT&T Communications

We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the nation’s largest and most reliable network and the nation’s best network for video streaming.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.

AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

October 23, 2018

AT&T Expands High-Speed Broadband in Communities across Alabama

Posted by AT&T Alabama Team
AT&T is Now Offering Fixed Wireless Internet Service to Rural Portions of 18 States, Including Parts of 39 Counties Across Alabama

Alabama Fixed Wireless Internet FacilityLeft to right: Angela Wilkins, Winston County Commissioner; Dallas Baldwin, Winston County Commissioner; Chris Tyree, Mayor of Arley; Dave Hargrove; State Representative Tim Wadsworth; Paul Housel, Congressman Robert Aderholt’s Office; and, James Manasco, Congressman Robert Aderholt’s office.

Arley, Ala., Oct. 23, 2018 – AT&T* Fixed Wireless Internet1 for rural and underserved locations is now available to residents and small businesses in parts of Winston County, including parts of Addison, Arley, Crane Hill and Logan.

This rollout, now in 18 states, began in 2017. The company now offers Fixed Wireless Internet to over 440,000 locations across 18 states with plans to provide access to over 1.1 million locations by the end of 2020.

“In today’s digital economy, access to reliable broadband service is critical. My colleagues and I are working hard to create an environment that supports private investment and enhanced broadband access for all Alabamians. I applaud AT&T’s continued investment and am pleased Fixed Wireless Internet is now available in parts of 39 Alabama counties, including Winston,” said U.S. Congressman Robert Aderholt. “With the use of multiple technologies across Alabama, we will close the access gaps that exist in some of our rural communities.”

Fixed Wireless Internet service delivers an internet connection with download speeds of at least 10Mbps and upload speeds of at least 1Mbps. The connection comes from a wireless tower to a fixed antenna on a customer’s home or business. This is an efficient way to deliver high-quality, high-speed internet to customers living in underserved rural areas1.

The towers used to provide this service are connected to AT&T’s network using AT&T fiber optics.  AT&T has more than 2 million strand miles of fiber optics covering Alabama, which enables the company to offer a wide variety of products and services delivering the high-speed connectivity Alabama businesses and residents need. 

Parts of the following 39 counties in Alabama are now eligible for AT&T Fixed Wireless Internet service: Autauga, Baldwin, Barbour, Bibb, Blount, Butler, Calhoun, Chambers, Chilton, Colbert, Coosa, Cullman, Dallas, Elmore, Escambia, Fayette, Franklin, Greene, Hale, Jefferson, Lauderdale, Lawrence, Lee, Limestone, Lowndes, Macon, Marengo, Mobile, Montgomery, Morgan, Russell, Shelby, Sumter, Talladega, Tallapoosa, Tuscaloosa, Walker, Washington and Winston.

“The thousands of dedicated men and women who work for AT&T and call Alabama home, are proud to work with our state’s leadership to provide the connectivity Alabama’s residents and businesses demand,” said Dave Hargrove, AT&T Alabama Regional Director of Legislative and External Affairs. “Through this innovative service, we are helping close the remaining gap in our state.”

In addition to Alabama, AT&T Fixed Wireless Internet is available to residents and businesses in parts of Arkansas, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, North Carolina, Ohio, South Carolina, Tennessee, Texas and Wisconsin. 

To learn more about Fixed Wireless Internet from AT&T, go to att.com/internet/fixed-wireless.html.

AT&T in Alabama:

AT&T invested nearly $1.2 billion in its wireless and wireline networks in Alabama between 2015 through 2017. This drives upgrades to reliability, coverage, speed and performance for residents and business customers.

1Includes 170GB data allowance per month. Req’s installation of AT&T outdoor antenna & indoor Residential Gateway. $10/50GB of additional data up to a max of $200/mo.

 


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Cautionary Language Regarding Forward Looking Statements
Information set forth in this news release contains financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T Inc's filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update or revise statements contained in this news release based on new information or otherwise..

 

*About AT&T Communications
We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the nation’s largest and most reliable network and the nation’s best network for video streaming.* We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.
AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.
AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.
© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
**Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

October 11, 2018

AT&T Providing Relief to Customers Affected by Hurricane Michael

Posted by AT&T Alabama Team
Our thoughts are with everyone affected by Hurricane Michael.

We are automatically issuing credits and waiving overage charges from October 10 through October 14 to provide unlimited talk, text, and data access for AT&T wireless and AT&T PREPAID customers in the areas affected most by the hurricane.

This applies to AT&T wireless customers with billing addresses and AT&T PREPAID customers with phone numbers in over 350 zip codes.1 To see if your zip code is covered,click here.

Customers in these areas may still receive data alert notifications during these protected dates, but billing will reflect the credits and/or waived data charges.

Cricket Wireless Customers

Cricket is extending payment due dates for those who can’t get to a store to pay their bill to October 12, 2018. Customers eligible for this benefit should receive a text message if you are in an affected area.

Video & Home Internet Customers

Additionally, affected video and home internet customers can contact us at 1-800-288-2020, with questions about their service, questions about damaged equipment or to voluntarily pause their service to suspend charges. Legacy DIRECTV Customers can contact 1-800-531-5000 for questions about their service, questions about damaged equipment or to voluntarily pause their service to suspend charges.

1 Location based on billing address for AT&T wireless customers and billing phone number for AT&T PREPAID customers. Credits will post in 2-3 billing cycles for AT&T wireless customers and within 30 days for AT&T PREPAID customers. Applicable taxes may be estimates and may include administrative and government fees. Dates based on local time zones.

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October 11, 2018

Let’s join together to help those affected by Hurricane Michael

Posted by AT&T Alabama Team
Text “MICHAEL” to 90999 to donate $10 to the Red Cross.  

Click the image to donate online:

Text Donation

Find out more about AT&T's storm response here.

Ask your friends and family to pitch in:

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October 09, 2018

Be Prepared for Hurricane Michael

Posted by Wayne Hutchens

We’re keeping an eye on Hurricane Michael. If Hurricane Michael strikes, we’re ready with one of the largest Natural Disaster Recovery fleets in the industry.

In Alabama, we know first-hand the power and unpredictability of hurricanes. So, as we all keep a close eye on the forecasts, I encourage you to make sure that you and your family are prepared and have a plan to stay safe in the event Michael comes here. To that end, I have included some Hurricane Preparation tips below. Please continue to follow your preparedness plan until the threat of Hurricane Michael passes and it is once again safe in our communities.

AT&T has started its storm preparedness process as we closely monitor Hurricane Michael’s anticipated track, which is expected to impact Alabama midweek. Preparation includes:

ArrowTopping off fuel generators.

ArrowTesting high-capacity back-up batteries at cell sites.

ArrowProtecting physical facilities against flooding with sandbags.

ArrowStaging other emergency response equipment in strategic locations for quick deployment following the storm.

Our AT&T National Disaster Recovery (NDR) program is one of the industry’s largest and most advanced disaster response programs. The NDR fleet includes hundreds of technology recovery and support trailers nationwide that can be quickly deployed to support customers and first responders.

Response equipment readied in the wake of an event may include:

ArrowMobile cell sites and mobile command centers, like Cell on Wheels (COWs) and Cell on Light Trucks (COLTs).

ArrowEmergency communications vehicles (ECVs).

ArrowFlying Cell on Wings (Flying COWs).

ArrowDrones.

ArrowA self-sufficient base camp. This is complete with sleeping tents, bathrooms, kitchen, laundry facilities, on-site nurse and Meals Ready to Eat (MREs).

ArrowHazmat equipment and supplies.

ArrowTechnology and support trailers to provide infrastructure support and mobile heating, ventilation and air conditioning.

ArrowInternal and external resources for initial assessment and recovery efforts.

AT&T is prepared, and with your personal plan in place, I am confident we will rise to meet the challenge of Michael and work together to address post-Michael issues and restore our communities.

Please stay safe and thank you for what you do every day to keep Alabama prepared to meet and beat challenges like Michael.

Sincerely,

Wayne Hutchens
President — AT&T Alabama

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October 03, 2018

AT&T investing and innovating to enhance broadband access in rural Alabama

Posted by Wayne Hutchens

With more than 2 million strand miles of fiber optics stretching across our footprint in Alabama, AT&T’s network is delivering the high-speed services that residents and businesses throughout Alabama are demanding. Our commitment to urban and rural communities across the state is clear, and through our combination of wired and wireless services, no one connects more Alabamans than AT&T.

Despite the many billions of dollars that AT&T has invested in Alabama over the years (more than $1.2 billion from 2015 to 2017 alone), we recognize that some work remains to be done to connect rural areas, and we are hard at work every day to close those remaining gaps. To that end, I would like to share exciting progress with Project AirGig, a version of which was first trialed in the U.S. in rural Georgia, and AT&T Fixed Wireless Internet (FWI).

Project AirGig

Project AirGig

Project AirGig is part of AT&T’s ongoing effort to accelerate internet connections to a gig or more for all communities through both wired and wireless solutions. AirGig technology represents over a decade of research by AT&T Labs and more than 500 patents and patent applications. It also represents a potential new era in connectivity where turbocharged data speeds can be available almost everywhere in the world.

Project AirGig is a first-of-its-kind technology that could one day deliver internet speeds well over 1 gigabit per second via a millimeter wave (mmWave) signal, guided by powerlines. We are proud to be on the cusp of a technology that could potentially help solve the digital divide in Alabama and across this country, deploying in many areas not served by high-speed broadband today.

In order to take the next step towards deployment, we have initiated discussions with technology suppliers to start testing and building commercial-grade Project AirGig equipment. We are also exploring another field trial in which we'll focus on aspects of surface-wave systems, which could provide an important ingredient in a future 5G world.

"In today’s digital economy, access to reliable broadband service is critical. My colleagues and I are working hard to create an environment that supports private investment and enhanced broadband access for all Alabamians. I applaud AT&T’s continued investment and am pleased Fixed Wireless Internet is now available in parts of 39 Alabama counties,” said U.S. Congressman Robert Aderholt. “With the use of multiple technologies across Alabama, we will close the access gaps that exist in some of our rural communities.”

These are important next steps to scale Project AirGig and bring this technology to many more people and businesses in Alabama and across the country.

AT&T Fixed Wireless Internet

Alabama Banner

Additionally, we are excited to provide an update on the availability of AT&T Fixed Wireless Internet in rural and underserved locations in parts of 39 Alabama counties.

"AT&T’s Fixed Wireless Internet (FWI) is offering my family more options in our everyday lives, at an affordable price,” said Shannon Ary, AT&T Fixed Wireless customer. “With FWI, my husband and I can now work from home, which is life-changing, and our children have increased access to educational tools at home, not to mention videos and gaming with friends. We are excited to have access to this innovative technology and pleased AT&T continues to enhance high-speed connectivity in Arkadelphia and other rural communities across Alabama.

Our FWI is a cost-effective way to deploy high-quality, high-speed internet to customers living in rural and hard to reach locations. This service delivers an internet connection with download speeds of 10Mbps or faster from a wireless tower to a fixed antenna on a customers’ home or business in the FCC-identified census blocks. In Alabama, AT&T plans to reach nearly 67,000 locations by 2020.

Parts of the following 39 counties in Alabama are now eligible for AT&T Fixed Wireless Internet service: Autauga, Baldwin, Barbour, Bibb, Blount, Butler, Calhoun, Chambers, Chilton, Colbert, Coosa, Cullman, Dallas, Elmore, Escambia, Fayette, Franklin, Greene, Hale, Jefferson, Lauderdale, Lawrence, Lee, Limestone, Lowndes, Macon, Marengo, Mobile, Montgomery, Morgan, Russell, Shelby, Sumter, Talladega, Tallapoosa, Tuscaloosa, Walker, Washington and Winston.

AT&T has a long history of connecting people with their world and is proud to be on the cutting edge of innovation, with Project AirGig and FWI. The thousands of AT&T employees who call Alabama home work hard each and every day to deliver and enhance broadband access in our communities — urban and rural.

It’s an exciting time to work in the communications technology industry. Thank you for what you do every day to make our work in Alabama a success, for our customers and our state.

Sincerely,

Wayne Hutchens
President — AT&T Alabama

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September 11, 2018

Livingston North Industrial Park, Livingston South Industrial Park and McDowell Industrial Park Certified AT&T Fiber Ready

Posted by AT&T Alabama Team
Certification Reflects Presence of Fiber-Based, High-Speed Internet

Sumnter County Group Shot

As part of AT&T’s continuing efforts to drive economic development and investment in Alabama, AT&T* and Sumter County today announced that Livingston North Industrial Park, Livingston South Industrial Park and McDowell Industrial Park are certified AT&T Fiber Ready.

In today’s world, connectivity is important to new employers and businesses of every type. The AT&T Fiber Ready designation helps economic development leaders more effectively position their communities for site selection by emphasizing the availability of high-speed, fiber-based services.

“AT&T continues to invest in high-speed internet in urban and rural areas, using the latest wired and wireless technologies. And, today, we are proud to highlight Livingston North Industrial Park, Livingston South Industrial Park and McDowell Industrial Park among the numerous places in Alabama where AT&T’s fiber infrastructure is in place and ready to help community leaders drive job creation,” said AT&T Alabama President Wayne Hutchens.

“Each and every day, our thousands of AT&T Alabama employees are turning AT&T’s billions of dollars in financial investment into high-speed internet for consumers and businesses across Alabama. Those investments are possible in large part because of the positive, pro-business policies championed by our officials at the local and state levels.” 

“Our resources in Sumter County are extensive, but if potential investors aren’t aware of the communications infrastructure in place, then we face the potential of missing opportunities. The AT&T Fiber Ready certification helps us tout the existence of our fiber infrastructure in Sumter County and eliminate those missed opportunities,” stated Alabama State Senator Bobby Singleton. “The AT&T Fiber Ready designation is a great economic development tool for us to have.”

“There are a number of excellent reasons to invest and locate in Sumter County. Today, we are highlighting another reason – fiber infrastructure with high-speed communications capabilities in the Livingston North Industrial Park, Livingston South Industrial Park and McDowell Industrial Park ,” said Mayor Tom Tart. “AT&T’s Fiber Ready designation will help us advertise to potential investors from around the world that we are ready to meet their needs right here in Livingston.”

Sumnter County SpeechBob Holycross, Chair of Livingston Industrial Economic Development Authority; Livingston Mayor Tom Tartt; AT&T Alabama President Wayne Hutchens; and, Alabama State Senator Bobby Singleton

“AT&T continues to deploy leading-edge technology,” said Terri Williams, AT&T director of external and legislative affairs. “Our goal for the AT&T Fiber Ready certification is to help clearly message that Alabama is connected as economic developers and community leaders work to bring new business to our state and drive growth for the ones that already call our communities home.”

The AT&T fiber network provides the bandwidth needed to support data intensive services such as video, collaboration, cloud services and more through products such as Ethernet, Virtual Private Networking, Managed Internet Service and AT&T Business Fiber. Customers can complement their high-speed Internet with network security options and online backup to help protect and virtualize their business-critical information.


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AT&T in Alabama

AT&T invested more than $1.2 billion in its wireless and wired networks in Alabama from 2015 to 2017 and has deployed more than million strand-miles of fiber-optic high-speed infrastructure across the state. These investments drive a wide range of upgrades to reliability, coverage, speed and overall performance for residents and businesses. AT&T has been investing in Alabama communities for 139 years.

*About AT&T Communications

We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the nation’s largest and most reliable network and the nation’s best network for video streaming.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.

AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on 3rd party data.

September 04, 2018

AT&T Disaster Response Program Keeps Customers Connected During Hurricane Season

Posted by AT&T Alabama Team

AT&T* is committed to keeping its customers connected during the upcoming hurricane season. And we’re prepared with a fleet of equipment that can be quickly deployed before, during and after any storm.

“Staying connected during severe weather events is critical,” said Scott Mair, president of Operations, AT&T Technology & Operations. “In the last year alone, we responded to 3 major storms and countless other natural disasters. Our people are experienced, constantly perfecting the process and are ready to respond at a moment’s notice.”

How we prepare our network:

  • Boosting capacity to accommodate increased call volume.
  • Testing the high-capacity backup batteries located at cell sites.
  • Staging extended battery life and portable generators and maintaining existing fixed generators.
  • Topping off generators with fuel at cell sites and switching facilities.
  • Staging generators in safe locations for immediate deployment once a storm has passed.

Response equipment we use in the wake of an event:

  • Mobile cell sites and mobile command centers, like Cell on Wheels (COWs) and Cell on Light Trucks (COLTs)
  • Emergency Communications Vehicles (ECVs)
  • Flying Cell on Wings (Flying COWs)
  • Drones
  • A self-sufficient base camp. It’s complete with sleeping tents, bathrooms, kitchen, laundry facilities, on-site nurse and meals ready to eat (MREs).
  • Hazmat equipment and supplies
  • Technology and support trailers to provide infrastructure support and mobile heating ventilation and air conditioning
  • Internal and external resources for initial assessment and recovery efforts.

Our team has spent more than 145,000 hours in the field over the last 25 years. AT&T has invested more than $650 million in its Network Disaster Recovery program (NDR), making it one of the nation’s largest and most advanced programs. We’ve proven time and time again that we are ready and prepared to restore and maintain service if disaster strikes.

Plus, we have new deployables to support first responders as part of our public-private partnership to deliver FirstNet’s nationwide public safety broadband network.

As we prepare, so should you.

Consumers and businesses should have a plan in place. When preparing for an evacuation or shelter-in-place, remember the following.

Customer Tips:

  • Save your smartphone’s battery life. In case of a power outage, extend your device’s battery life by putting it in power-save mode, turning off Bluetooth and Wi-Fi, deleting apps or putting your phone in Airplane Mode. This may prevent you from using certain features, but it will ultimately save battery power.
  • Keep your mobile devices charged. Be sure to have another way to charge your smartphone if the power goes out. 
  • Keep your mobile devices dry. Our mobile phones can be a lifeline during a storm. To protect yours, store it in a water-resistant case, floating waterproof case or plastic bag. A car charger or back-up battery pack can come in handy. If you have multiple devices to keep charged, consider a multi-port back-up battery pack.
  • Back up important information and protect vital documents. Back up insurance papers, medical information and the like to the Cloud or your computer. With cloud storage, you can access your data from any connected device.
  • Have a family communications plan. Choose someone out of the area as a central contact, in case your family is separated. Most importantly, practice your emergency plan in advance.
  • Store emergency contacts in your mobile phone. Numbers should include the police department, fire station, hospital and family members.
  • Forward your home number to your mobile number in the event of an evacuation. Because call forwarding is based out of the telephone central office, you will get calls from your landline phone even if your local telephone service is down. If the central office is not operational, services like voicemail and call forwarding may be useful.
  • Track the storm on your mobile device. If you lose power at your home during a storm, you can use your mobile device to access local weather reports.
  • Take advantage of the camera on your smartphone. Be sure to use the camera on your phone to take, store and send photos and video clips of damage to your insurance company.
  • Use location-based technology.  These services can help you find evacuation routes and track a lost family member’s mobile phone.
  • Be prepared for high call volume and keep non-emergency calls to a minimum. If there is severe weather, chances are many people will be trying call at the same time. This may create network congestion. If you get a “fast busy” signal on your wireless phone or a slow dial tone on your landline phone, hang up, wait several seconds and then try again.
  • Try texting vs. calling. Because it requires fewer network resources, text messages may go through more quickly than voice calls.

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August 01, 2018

AT&T Contribution to USA School of Computing Provides for Cybersecurity Camp

Posted by AT&T Alabama Team

Efforts to keep local students connected to a positive future got a boost as AT&T contributed $15,250 to the University of South Alabama’s School of Computing. AT&T’s contribution was used to provide support to the 2018 USA School of Computing Cybersecurity and Information Assurance Summer Camp (CIASC), which was held in June at USA’s campus.

The gift was made to USA through AT&T’s Aspire program, with the goal of helping prepare our youth to reach their academic goals. Fifty ninth-grade students from W.P. Davidson High School in Mobile received hands-on experience in cybersecurity through activities, guest speakers and real-world scenario exercises over the course of the five-day camp.

CIASC took place at USA’s School of Computing. Les Barnett, director of the Center for Forensics, Information Technology and Security at USA, said the camp taught students computer programming in an applied fashion. “During the camp, the students developed an application for a computerized device that interacted with the world outside a computer,” said Barnett. “The camp culminated in a contest testing what the students learned about programming by getting their device to navigate through a maze.”

Barnett said AT&T’s generous support of the program allows the School of Computing to continue fostering college-bound students’ interest in the rapidly growing field of cybersecurity. Students had the opportunity to learn programming, cryptography and cyber physical systems as well as participate in discussions about trending topics on safe online behavior. He noted that many career opportunities are available for cybersecurity students including positions with the U.S. Department of Defense, state level Departments of Public Safety, Department of Homeland Security, the National Cyber Security Center, corporations, non-profit organizations and more.

“A culture of continuous learning is a key component to student success,” said Alabama State Senator Vivian Davis Figures. “The University of South Alabama’s cybersecurity camp enables students to gain skills in one of the fastest growing fields in technology today.”

“At AT&T, we are committed to helping people connect with their world and opportunities that make life more fulfilling,” stated Glyn Agnew, AT&T Alabama Regional Director of External and Legislative Affairs. “As the cybersecurity industry continues to grow in Mobile and beyond, we are proud to support USA and their work to positively impact our community and state by helping prepare our youth with skills needed to graduate 21st century career ready."

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June 11, 2018

AT&T continues to invest in communities across our great state and is proud to now offer Fixed Wireless Internet in parts of 32 Alabama counties, enhancing broadband access in our rural communities

Posted by Wayne Hutchens

AT&T* is proud to now offer Fixed Wireless Internet in parts of 32 Alabama counties.

Our Fixed Wireless Internet is a cost-effective way to deploy high-quality, high-speed internet to customers living in rural and hard to reach locations. This service delivers an internet connection with download speeds of 10Mbps or faster from a wireless tower to a fixed antenna on a customers’ home or business in the FCC-identified census blocks.

This service is making a difference in our customers’ lives and how they connect with the people and things that matter to them most.

Quote 1

It’s an exciting time to be in the telecommunications industry, and AT&T is proud to continue to enhance broadband access in our rural Alabama communities.

More than 37,000 customer locations in the following 32 Alabama Counties are now eligible for this internet service from AT&T: Autauga, Barbour, Bibb, Blount, Butler, Calhoun, Chambers, Chilton, Coosa, Cullman, Elmore, Escambia, Franklin, Greene, Hale, Jefferson, Lauderdale, Lawrence, Limestone, Lowndes, Macon, Marengo, Montgomery, Morgan, Russell, Shelby, Sumter, Talladega, Tallapoosa, Tuscaloosa, Walker and Winston.

Already more than 37,000 rural Alabama locations are eligible for FWI, and AT&T plans to reach nearly 66,000 locations across Alabama by 2020. Through this innovative service, we are proud to further close the remaining connectivity gap in our state.

Quote 2

Thank you for what you do every day to make our work in Alabama a success, for our customers and our state.

Sincerely,

Wayne Hutchens
President — AT&T Alabama

You can share the news with your friends and family, using the social media buttons below: 

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To learn more about Fixed Wireless Internet from AT&T, go to att.com/internet/fixed-wireless.html.

Includes 170GB data allowance per month. Req’s installation of AT&T outdoor antenna & indoor Residential Gateway. $10/50GB of additional data up to a max of $200/mo.

In addition to Alabama, AT&T has launched Fixed Wireless Internet service in Arkansas, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, North Carolina, Ohio, South Carolina, Tennessee, Texas and Wisconsin.

May 29, 2018

AT&T Disaster Response Program Keeps Customers Connected During Hurricane Season

Posted by AT&T Newsroom

AT&T* is committed to keeping its customers connected during the upcoming hurricane season. And we’re prepared with a fleet of equipment that can be quickly deployed before, during and after any storm.

“Staying connected during severe weather events is critical,” said Scott Mair, president of Operations, AT&T Technology & Operations. “In the last year alone, we responded to 3 major storms and countless other natural disasters. Our people are experienced, constantly perfecting the process and are ready to respond at a moment’s notice.”

How we prepare our network:

  • Boosting capacity to accommodate increased call volume.
  • Testing the high-capacity backup batteries located at cell sites.
  • Staging extended battery life and portable generators and maintaining existing fixed generators.
  • Topping off generators with fuel at cell sites and switching facilities.
  • Staging generators in safe locations for immediate deployment once a storm has passed.

Response equipment we use in the wake of an event:

  • Mobile cell sites and mobile command centers, like Cell on Wheels (COWs) and Cell on Light Trucks (COLTs)
  • Emergency Communications Vehicles (ECVs)
  • Flying Cell on Wings (Flying COWs)
  • Drones
  • A self-sufficient base camp. It’s complete with sleeping tents, bathrooms, kitchen, laundry facilities, on-site nurse and meals ready to eat (MREs).
  • Hazmat equipment and supplies
  • Technology and support trailers to provide infrastructure support and mobile heating ventilation and air conditioning
  • Internal and external resources for initial assessment and recovery efforts.

Our team has spent more than 145,000 hours in the field over the last 25 years. AT&T has invested more than $650 million in its Network Disaster Recovery program (NDR), making it one of the nation’s largest and most advanced programs. We’ve proven time and time again that we are ready and prepared to restore and maintain service if disaster strikes.

Plus, we have new deployables to support first responders as part of our public-private partnership to deliver FirstNet’s nationwide public safety broadband network.

As we prepare, so should you.

Consumers and businesses should have a plan in place. When preparing for an evacuation or shelter-in-place, remember the following.

Customer Tips:

  • Save your smartphone’s battery life. In case of a power outage, extend your device’s battery life by putting it in power-save mode, turning off Bluetooth and Wi-Fi, deleting apps or putting your phone in Airplane Mode. This may prevent you from using certain features, but it will ultimately save battery power.
  • Keep your mobile devices charged. Be sure to have another way to charge your smartphone if the power goes out. 
  • Keep your mobile devices dry. Our mobile phones can be a lifeline during a storm. To protect yours, store it in a water-resistant case, floating waterproof case or plastic bag. A car charger or back-up battery pack can come in handy. If you have multiple devices to keep charged, consider a multi-port back-up battery pack.
  • Back up important information and protect vital documents. Back up insurance papers, medical information and the like to the Cloud or your computer. With cloud storage, you can access your data from any connected device.
  • Have a family communications plan. Choose someone out of the area as a central contact, in case your family is separated. Most importantly, practice your emergency plan in advance.
  • Store emergency contacts in your mobile phone. Numbers should include the police department, fire station, hospital and family members.
  • Forward your home number to your mobile number in the event of an evacuation. Because call forwarding is based out of the telephone central office, you will get calls from your landline phone even if your local telephone service is down. If the central office is not operational, services like voicemail and call forwarding may be useful.
  • Track the storm on your mobile device. If you lose power at your home during a storm, you can use your mobile device to access local weather reports.
  • Take advantage of the camera on your smartphone. Be sure to use the camera on your phone to take, store and send photos and video clips of damage to your insurance company.
  • Use location-based technology.  These services can help you find evacuation routes and track a lost family member’s mobile phone.
  • Be prepared for high call volume and keep non-emergency calls to a minimum. If there is severe weather, chances are many people will be trying call at the same time. This may create network congestion. If you get a “fast busy” signal on your wireless phone or a slow dial tone on your landline phone, hang up, wait several seconds and then try again.
  • Try texting vs. calling. Because it requires fewer network resources, text messages may go through more quickly than voice calls.

Find More Information Online:

Web Site Links:

Related Media Kits:

AT&T Web Site

AT&T Network Disaster Recovery

AT&T Business Continuity for Enterprise

Economist Intelligence Unit Survey

AT&T Vital Connections

Related Fact Sheets:

Hurricane Preparation Tips

Take the preparedness quiz.

Print the preparedness quiz.

Emergency Communications Planning Tips Emergency Tool Kit

Implementing a Holistic Business Continuity and Recovery Strategy

Network Disaster Recovery

*About AT&T
AT&T Inc. (NYSE:T) helps millions around the globe connect with leading entertainment, business, mobile and high speed internet services. We have the nation’s largest and most reliable network** and the best global coverage of any U.S. wireless provider. We’re one of the world’s largest providers of pay TV. We have TV customers in the U.S. and 11 Latin American countries. More than 3 million companies, from small to large businesses around the globe, turn to AT&T for our highly secure smart solutions. 

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

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April 13, 2018

Join Our Hiring Event In Tuscaloosa

Posted by AT&T Alabama Team

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April 11, 2018

Dynamic Duo: Dave Hargrove & Liz Hurley win 2017 Distinguished Service Awards

Posted by Claire Aiello, Marketing and Communications Director for the Huntsville/Madison County Chamber

They become the first married couple to receive the award.

The Distinguished Service Award is the highest individual honor given by the Huntsville/Madison County Chamber. The first year it was awarded, in 1957, it was given to the man who put Huntsville in the space race.

“I don’t think either of us expected to ever receive the same award as one that first went to Dr. Wernher von Braun,” said Dave Hargrove.  “The whole list of recipients prior to us is awe inspiring and humbling.  It reminds Liz and me that we still have a lot more to do.”

Dave Hargrove and wife Liz Hurley joined the list on February 13, 2018 as the first married couple to receive the award. The honor is given by the outgoing Chairman of the Huntsville/Madison County Board of Directors and is the Chairman’s sole choice. This was Joe Newberry’s last act before handing over the gavel to the incoming chairman, Gary Bolton.

Liz Hurley and Dave Hargrove

Newberry kept it a secret to all but a handful of people. First, we had to make sure both winners were present in the audience.  Hurley was headed there, thinking she was going to cover the event for a news report later. However, she was stopped by a train nearby.

With about 10 minutes to spare, she walked in and we gave Newberry the ‘thumbs up’ to proceed.

“Now, in hindsight, I wondered why in the world I got this assignment to go down there, and I got the call while I was waiting for the train… my co-worker said ‘they’re waiting for you’,” Hurley recalled.  I usually just slide in from the back so I can get an overview. But when I was greeted and taken up to a front table, I know now everyone was planning this awesome surprise.”

Neither person knew ahead of time they would be called up. First, Newberry asked Hargove to escort his wife to the stage.

“I was thrilled for her.  She’s an excellent and obvious choice,” said Hargrove.  “I’ve known her for almost 35 years and she wakes up in the morning wondering how she can help someone.”

Hurley was quite surprised, and then Newberry revealed Hargrove was receiving the award too.

“Oh my gosh -- my sidekick, my best friend, my sweet loving husband and the father of my children,” Hurley recalled. “Thirty-five years standing next to this guy... 31 of them married.  As his wife, I’m so proud of him, as a community leader, because he is a quiet leader. He is so thoughtful, and he just finds holes and plugs them. We collaborate a lot, we talk, we come up with ideas.  I was so proud of him.”

“It was a wonderful surprise gift on the eve of our 31st anniversary,” Hargrove added.  “I’m sure we won’t be the last married couple to be honored in this way because I can think of many in this community who partner every day to do some truly profound things.”

Through the years, the Distinguished Service Award has been presented to a wide variety of people who have made lasting impacts in diverse ways. Some have been recognized for their business leadership, some for their community service, and others for their life-long passions.

About Liz Hurley
Anchor, WAFF 48 News

Among her many achievements, Liz has been recognized twice as the Best News Anchor in the State of Alabama by the Associated Press. She has garnered two Emmy nominations for outstanding work in her field. In 2001, she was given the honor of being one of America’s “Coolest Women.” In 1996, Liz served as anchor and reporter for NBC News Channel during the Centennial Olympic Games in Atlanta.

Hurley is also a breast cancer survivor. She was diagnosed with the disease in August of 1998. Believing that “knowledge is power,” she personally counsels women of all ages and is a frequent speaker for civic treatment and recovery. She established the Liz Hurley Breast Cancer Fund through the Huntsville Hospital Foundation, and to date the fund has raised over $3 million.

Among Liz’s many community service accolades are the Martin Luther King, Jr. Unity award and the Girl Scouts Woman of Distinction Award and the Community Service Citation from Interfaith Mission Service. She also started one of the country’s first regular on-air homeless animal adoptions segments in a local television newscast.

About Dave Hargrove
Regional Director, AT&T Alabama Government and External Affairs

Throughout his career, Dave Hargrove has demonstrated leadership in communications and relationship building. He has a long time fascination with using technology to enhance personal and business productivity while bringing people closer together.

Dave serves as Regional Director of Government and External Affairs for AT&T Alabama, based in Huntsville. His responsibilities include government, community and media relations as well as customer service and marketing support in the 21 northernmost counties of the state. AT&T helps millions around the globe connect with entertainment, business, mobile, high speed internet, cloud, and voice services and is one of the most honored companies in the world.

Prior to joining AT&T, Dave managed operations for the digital media production facility at Intergraph (now Hexagon), a computer graphics company where he coached a creative team that developed marketing, training, and business presentations. 

He was also a television journalist and led news and programming operations for several radio stations in Alabama.

Dave is involved with a variety of North Alabama community organizations focused on leadership, community development, education, and financial services. He currently chairs the Board of Directors for Redstone Federal Credit Union, which is among the largest credit unions in the country and Money Magazine’s Best Banks in America. Dave has also chaired several other prominent and influential organizations, including the Huntsville/Madison County Chamber of Commerce, Leadership Huntsville/Madison County, the Huntsville Committee of 100, United Way of Madison County, The Schools Foundation of Madison County and the Rotary Club of Greater Huntsville. He also led Launch 2035, a regional visioning collaboration between business leaders in Madison, Morgan and Limestone counties. Dave is an active alumnus of Leadership Alabama and a graduate of Leadership programs in Huntsville/Madison County, Decatur/Morgan County and Cullman County.

Born in Decatur, Alabama, Dave received his Bachelor of Arts degree from the University of Alabama in Tuscaloosa with a concentration in media communications.

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April 09, 2018

AT&T Brings Faster Network to Birmingham Customers

Posted by AT&T Newsroom

Giving Customers Better Access to Mobile Internet 

BIRMINGHAM, AL., April 5, 2018  AT&T* has added a cell tower on its 4G LTE network on 2nd Avenue North in Birmingham to give customers faster, more reliable wireless service. This new tower is helping meet the needs of improved wireless connectivity and service at the new Pizitz Food Hall, Alabama Theater, McWane Center and other businesses, restaurants and apartment buildings in the popular downtown area. 

“The expansion and improvement of wireless communications is increasingly important whether it’s helping the daily operations of small business, large industry, education, public safety, health care, or any other segment of our economy,” said Birmingham Mayor Randall Woodfin. “This announcement helps bring more connectivity than ever before to this part of our city and will prove to be very beneficial.” 

AT&T’s investment will help customers get the most out of their mobile devices. With 4G LTE service, customers will experience better network connectivity while streaming videos, sharing on social media or texting family and friends. This enhancement will also support economic development in the area by improving connectivity for business customers. This helps Birmingham residents stay connected while getting the best possible experience over the AT&T network wherever they live, work and play. 

“AT&T constantly strives to meet and – hopefully – exceed the demands of our customers,” said Wayne Hutchens, president of AT&T Alabama. “This new cell tower in downtown Birmingham is just one example of how private sector investment is making a positive impact in our state and will enhance and complement AT&T’s existing wireless network for the downtown area.” 

By building out the 4G LTE network, AT&T is laying the foundation for the evolution to 5G, the next advance in network technologies. AT&T is increasing network speeds and capacity to continue to expand the availability and capacity of the network using the latest technology. 

AT&T in Alabama:
AT&T invested more than $1.1 billion in its wireless and wired networks in Alabama from 2014 to 2016 and has deployed nearly 1.7 million strand-miles of fiber-optic high-speed infrastructure across the state. These investments drive a wide range of upgrades to reliability, coverage, speed and overall performance for residents and businesses. AT&T has been investing in Alabama communities for 139 years and is proud of our long-standing presence in Jefferson County.  

*About AT&T
AT&T Inc. (NYSE:T) helps millions around the globe connect with leading entertainment, business, mobile and high speed internet services. We have the nation’s largest and most reliable network** and the best global coverage of any U.S. wireless provider. We’re one of the world’s largest providers of pay TV. We have TV customers in the U.S. and 11 Latin American countries. More than 3 million companies, from small to large businesses around the globe, turn to AT&T for our highly secure smart solutions.  

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Coverage not avail. everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

For more information, contact:
Catherine Stengel
AT&T Corporate Communications
(404) 797-4108
Catherine.Stengel@att.com

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February 07, 2018

AT&T Expands High-Speed Internet in Communities across Alabama

Posted by AT&T Newsroom

Recent Deployments Bring High-Speed Internet Service to more than 37,000 Rural Locations in Parts of 32 Counties

100% Fiber-Optic Internet Powered by AT&T Fiber Available at more than 150,000 Alabama Locations

MONTGOMERY, AL., Feb. 7, 2018 —AT&T* has expanded internet access in communities throughout Alabama to better serve those in rural and urban areas alike, relying on the nearly 1.7 million strand miles of AT&T fiber optics that cover Alabama to keep Alabama’s residents and businesses connected.

As part of our FCC Connect America Fund commitment, AT&T has deployed high-speed internet service to unserved and underserved locations in parts of 32 counties serving more than 37,000 Alabama locations.

This rural high-speed Internet service – deployed as part of AT&T’s participation in the Connect America Fund – was first available in Alabama in June 2017, delivering an internet connection with download speeds of at least 10 Mbps and upload speeds of at least 1 Mbps.

“In today’s digital economy, access to high-speed internet is critical, and I’m excited to see AT&T’s continued investment and innovation,” said Alabama Senate President Pro Tem Del Marsh. “Using multiple technologies to enhance internet access across our state, we can close the remaining gaps and continue competing for the best jobs and grow economic opportunity for all Alabama.”

Parts of the following 32 counties in Alabama are now eligible for this internet service from AT&T: Autauga, Barbour, Bibb, Blount, Butler, Calhoun, Chambers, Chilton, Coosa, Cullman, Elmore, Escambia, Franklin, Greene, Hale, Jefferson, Lauderdale, Lawrence, Limestone, Lowndes, Macon, Marengo, Montgomery, Morgan, Russell, Shelby, Sumter, Talladega, Tallapoosa, Tuscaloosa, Walker and Winston.

In addition to our work reaching out to largely rural areas, we have also expanded our 100% fiber network powered by AT&T FiberSM to more than 150,000 locations in Alabama.1 With connections approaching 1 gigabit2 per second, customers purchasing our Internet 1000 service can download 25 songs in 1 second or your favorite 90-minute HD movie in less than 34 seconds.3

“I am thankful for the leadership of our elected officials who work to ensure a pro-consumer business environment and am delighted to see so many Alabama residents benefiting from this innovative technology made possible by private investment,” said Business Council of Alabama President and CEO William J. Canary. 

Communities in Alabama are part of 67 metros nationwide where our ultra-fast internet service is currently available. We plan to reach at least 82 metros with our fastest internet service.

Today, we market a 1 gigabit connection on our 100% fiber network to over 7 million locations across 67 metros. We plan to reach at least 12.5 million locations by mid-2019.

“The thousands of dedicated men and women who work for AT&T and call Alabama home are proud to provide the connectivity Alabama’s residents and businesses demand,” said Wayne Hutchens, president of AT&T Alabama.

Connect America Fund Deployment:
AT&T has extended high-speed internet as part of its FCC Connect America Fund commitment to help predominantly rural areas. As a part of that commitment, AT&T began offering high-speed internet to over 440,000 locations across 18 states last year, and will expand that offer to more than 1.1 million locations nationwide by the end of 2020, many getting access to high-speed internet for the first time. In Alabama, AT&T is committed to extending high-speed internet service to nearly 67,000 locations across the state over the next several years.

To determine eligibility, interested consumers living in the counties listed above may call toll-free 1-877-990-0041. AT&T will continue making community-specific announcements in Alabama in the months ahead, providing updates about additional availability as we expand high-speed internet to more locations. Service availability is currently limited to CAF II eligible census blocks as defined by the FCC.

 In addition to Alabama, AT&T has launched this service in Arkansas, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, North Carolina, Ohio, South Carolina, Tennessee, Texas and Wisconsin.

AT&T Fiber:
Our 100% fiber network under the AT&T Fiber umbrella brand lets customers choose from a range of internet speeds, all over a fast internet connection. This 100% fiber network is just one of the network technologies we plan to use to connect customers as a part of AT&T Fiber. 

With fiber at the core of our networks we plan to use a combination of fiber and 5G to be one of the country’s largest high-speed internet providers. We have publicly committed to deploy fiber to 12.5 million locations by mid-2019.  Ultimately, we plan to extend fast internet to more than 50 million locations, with more than half of those locations seeing near-gig speeds, through 2020 and beyond.

AT&T Internet 1000, is our fastest internet speed tier on our 100% fiber network. It is offered at $70 per month for customers who bundle with another AT&T service on a single bill, or only $80 per month standalone. Either way, equipment is included with a 12-month agreement.4 Eligible services to bundle with include our award-winning DIRECTV or U-verse TV service, as well as AT&T Wireless service. We have single, double and triple play offers to fit each customer’s needs.

For more information on AT&T Fiber, visit att.com/getfiber.

AT&T in Alabama:
AT&T has invested more than $1.1 billion in its wireless and wireline networks in Alabama between 2014 through 2016. This drives upgrades to reliability, coverage, speed and performance for residents and business customers.

1 Limited availability in select areas. May not be available in your area. Go to att.com/getfiber to check eligibility.
2
Actual customer speeds may vary. Download speeds are typically up to 940Mbps due to overhead capacity reserved to deliver the data.
3
Speed/Time examples are estimates and based on wired connection to the gateway.
4
Plus taxes. After 12 months, price moves to standard rate of $90/mo.

Cautionary Language Regarding Forward Looking Statements:  Information set forth in this news release contains financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T Inc.'s filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update or revise statements contained in this news release based on new information or otherwise.

*About AT&T
AT&T Inc. (NYSE:T) helps millions around the globe connect with leading entertainment, business, mobile and high speed internet services. We have the nation’s largest and most reliable network** and the best global coverage of any U.S. wireless provider. We’re one of the world’s largest providers of pay TV. We have TV customers in the U.S. and 11 Latin American countries. Nearly 3.5 million companies, from small to large businesses around the globe, turn to AT&T for our highly secure smart solutions. 

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

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