AT&T employees are committed to strengthening communities and improving lives through volunteerism and charitable events.
Danielle Carnicom, an AT&T California employee, was recently awarded the 2017 Jefferson Award for her extensive volunteer work. The Jefferson Awards Foundation (JAF) inspires action through celebration and drives communities in a positive direction through empowering public service.
Danielle’s devotion to community service and deep compassion for others is apparent in both her career at AT&T and extensive volunteering activities. Serving as an Executive Board Member for AT&T Pioneers and a member of twelve AT&T Employee Resource Groups (ERG), and she has also personally raised $14,000 for Susan G. Komen San Diego, an organization that helps women with access to breast cancer education and services in San Diego County.
“Danielle is the most deserving recipient of this award because she represents AT&T and AT&T employees at their best,” said Phyllis King, Immediate Past President Pioneers De Anza Chapter and Sr. Specialist – IT Telephone Infrastructure Engineer. “Danielle’s commitment to her community, giving back, collaboration, and mentorship contribute to the fabric that holds together the AT&T family.”
Since joining AT&T in 1999, Danielle’s commitment to customer service continued to grow with each new role. Her current role is Manager Customer Service – Office of the President, where she manages daily operations of sixteen employees who handle executive escalations, billing and service inquiries as well as sales and adjustments for all wireline products. Danielle relates to customers in a unique way that builds a foundation to keep customers satisfied and well served.
Danielle was selected from a group of 9 Jefferson Award Finalists for California. The eight other California finalists were: Agustin Argeaga; Aracely Cuadra; Rubin Flores; Frances Groeneman; Michelle Hemenway; Gay Olivos; June Tom and Georgia Zachary. Each of the finalists were nominated by their ERG and Pioneer peers and were recognized by their nominators and immediate supervisors.
AT&T is proud of Danielle’s enthusiasm and commitment to many different causes. She supports LGBTQ and human rights efforts through AT&T’s LEAGUE as a four-time Dining Out for Life Ambassador, which raises awareness for local HIV and AIDS programs. Danielle is the Chair of the Pioneers’ Sleeping Mats for the Homeless Project. In this role, she leads volunteers across the nation in re-purposing used plastic grocery bags by crocheting the plastic into mats used by local homeless communities.
We thank all of our devoted employees who volunteer to make a difference in our company and the communities that we serve and congratulate Danielle on her prestigious award.