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August 07, 2019

AT&T Invests More Than $7.2 Billion Over 8-Year Period to Boost Local Networks in Illinois

Posted by AT&T Illinois Team

At AT&T1, we’ve invested more than $7.2 billion in our Illinois wireless and wired networks during 2011-2018.

These investments boost reliability, coverage, speed and overall performance for residents and businesses. We’ve improved critical services that support Public Safety and first responders using the FirstNet communications platform. And, we’ve helped meet the needs of customers in largely rural areas through our participation in the FCC’s Connect America Fund.

AT&T’s wireless network covers more than 99% of all Americans and has become the fastest wireless network in the nation, according to the second quarter 2019 results from tests taken with Speedtest® and analyzed by Ookla®. 2

In 2018, AT&T made 1,751 wireless network upgrades in Illinois. We added new cell sites and increased network capacity.

“This private sector investment is crucial for Illinois, because it will pave the path to 5G mobile services in the years ahead,” said Eileen Mitchell, president of AT&T Illinois. “Thanks to Illinois policies that encourage private companies to invest more in wireless infrastructure, we’re speeding our wireless build out plans to strengthen our mobile
network in Illinois. We’re helping attract new jobs and innovation to the state while we give our customers the tools they need to stay connected and entertained.”
The AT&T LTE network covers more than 400 million people in North America. Notable Illinois network enhancements in 2018 included:

  • Making more than 1,712 capacity upgrades
  • Adding 4 new cell sites
  • Expanding 4G LTE to 4 cell sites
  • Improving 31 DAS networks

By building out our 4G LTE network, we’re boosting network speeds and capacity, as we continue to expand the availability of our network and upgrade our technology.

Additionally, for the 5th consecutive year we've landed on Fortune magazine's list of the "World's Most Admired" companies. It's also the 6th year in a row we've appeared on the Global Top 50 list – no other telecom company made the Top 50.

Transforming Public Safety Communications

FirstNet is Public Safety's dedicated, nationwide communications platform. It is for all first responders – career and volunteer, urban or rural. It’s bringing public safety communications into the 21st century with new, innovative capabilities, helping first responders connect to the critical information they need – every day and in every emergency.

Building upon our current and planned investments in Illinois, we continue to extend the reach and increase the capacity of the FirstNet communications platform:

  • Deployed Band 14 spectrum in more than 600 markets nationwide, including Chicago, Aurora, Joliet, Rockford, Springfield and Peoria in Illinois, to name a few. Band 14 is high-quality spectrum provided by the First Responder Network Authority (FirstNet). Its signal covers larger geographic areas with less infrastructure to better support rural communities, and it can better reach in-building in more urban areas as compared to higher-MHz spectrum.
  • Illinois first responders enjoy the fastest overall experience on FirstNet, compared to any commercial network in the nation, thanks to the specialized capabilities enabled by the physically separate and dedicated FirstNet network core, like always-on priority and preemption. 3
  • Public safety agencies subscribed to FirstNet have 24/7 access to a nationwide fleet of 75 deployable network assets. These assets can either be deployed for planned events or called upon in emergencies to help first responders stay connected and operate faster, safer and more effectively when lives are on the line.

FirstNet is built with AT&T in a public-private partnership with the First Responder Network Authority – an independent agency within the federal government. This helps ensure that the FirstNet communications platform and service offerings meet the short- and long-term needs of the public safety community.

Our commitment to rural America

Through our participation in the FCC’s Connect America Fund universal service program, AT&T has been helping to meet the connectivity needs of customers in largely rural areas and to expand the opportunities enabled by internet access. By the end of 2020, AT&T will have used funds from this FCC program to help deploy, maintain and offer internet access and voice services to more than 1.1 million mostly rural homes and small business locations in FCC-identified areas. By the end of 2018, we offered high-speed internet access to over 11,400 locations across Illinois in mostly rural areas through technologies like Fixed Wireless Internet.

Our internet offerings

We now market a 1 gigabit connection4 on our 100% fiber network to more than 12 million locations across 85 major metro areas nationwide. In the Illinois area, we market our internet service powered by AT&T FiberSM to more than 500 thousand customer locations.

We plan to reach about 14 million locations across at least 85 metro areas by mid-2019 for consumers.

We are the largest U.S.-based provider of fiber for business services. There are over 500,000 U.S. business buildings lit with AT&T fiber, and we’re adding thousands more each month.

Within those buildings, AT&T now enables high-speed fiber connections to over 2.2 million U.S. business customer locations. And if you count businesses near our fiber network, that number quadruples. Nationwide, more than 8 million business customer locations are on or within 1,000 feet of our fiber. 5

To learn more about our wireless coverage in Illinois, or anywhere in the U.S., visit the AT&T Coverage Viewer. For updates on the AT&T wireless network, please visit the AT&T network news page.

1 AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

2 Based on analysis by Ookla® of Speedtest Intelligence® data average download speeds for Q2 2019.. Ookla trademarks used under license and reprinted with permission.

3 Based on AT&T analysis of Ookla® Speedtest Intelligence® nationwide data average download speeds for Q1 2019. Ookla trademarks used under license and reprinted with permission.

4 Actual customer speeds may vary. Download speeds are typically up to 940Mbps due to overhead capacity reserved to deliver the data.

5 The over 2.2 million U.S. business customer locations, which AT&T provides high-speed fiber connections, is included within the 8M U.S. business customer locations on or within 1,000 feet of our fiber.


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Cautionary Language Concerning Forward-Looking Statements

Information set forth in this news release contains financial estimates and other forward- looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T's filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update or revise statements contained in this news release based on new information or otherwise.

August 06, 2019

AT&T Boosts Network Speeds for Macoupin County Customers

Posted by AT&T Illinois Team

4G LTE Expansion Will Give Customers Better Access to Mobile Internet

AT&T invested more than $7.2 billion in our wireless and wired networks in Illinois during 2011-2018

AT&T added two new cell towers to its 4G LTE network in Macoupin County to help give customers faster, more reliable wireless service.

Our investment will help customers get the most out of their mobile devices. With 4G LTE service, customers will experience better network connectivity while streaming videos, sharing on social media or texting family and friends.

Today, AT&T announced we invested more than $7.2 billion in our wireless and wired networks in Illinois during 2011-2018.

“We want our customers to have a great experience. We’re excited that the two new cell towers we committed to build are already built and strengthening wireless coverage for our customers here in Macoupin County,” said Jim Maurer, vice president, External Affairs, AT&T Illinois. “We’re always working to provide better coverage. And we’re investing in our wireless network to accomplish that.”

We know how important it is for our customers to stay connected. This investment helps Illinois residents get the best possible experience over the AT&T network wherever they live, work and play.

“Rural broadband access is vitally important to the residents of my district. Strong internet networks in rural areas allow people to pursue their dreams, start a business and stay connected,” said State Sen. Andy Manar. “The people of AT&T committed to me that they would build two new towers to strengthen wireless service in Macoupin County -- and today they delivered. We thank AT&T for this commitment to the people and first responders in Macoupin County.”

“This is a great day. AT&T sent their top Illinois team to our county and listened to us, identified solutions and now they delivered improved coverage with two new cell towers,” said Gerald Brand, a Macoupin County resident who organized a town hall discussion with local residents for AT&T last year. “AT&T is a big company, but it is a big company with people who care about their customers. We experienced that in Macoupin County. The people of AT&T did the right thing the right way.”

We’re boosting network speeds and capacity, as we continue to expand the availability and capacity of our network using the latest technology.


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August 06, 2019

This summer, we’re keeping communities connected

Posted by Eileen Mitchell

Dear Friend,

Below, we've shared some important news about updates to Illinois distracted driving law, AT&T’s plan to block fraud calls to our customers, our presence in the Chicago Pride parade, and the great progress our volunteers and company are making through our Believe ChicagoSM initiative.

Sincerely,

Eileen Mitchell
President — AT&T Illinois

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August 05, 2019

AT&T Celebrates Pride Month

Posted by AT&T Illinois Team

The AT&T Chicago Flagship store on Michigan celebrated Pride Month with Lizzo and 200 of her fans at an exclusive event where she performed her top hits and left everyone with inspirational words of affirmation.

Lizzo at AT&T Flagship Store

Lizzo performs at the AT&T Michigan Avenue Flagship in Chicago store as part of the company’s Pride Celebration.

Then the team amplified Pride on the weekend with exclusive promotions, a live DJ, face painting and dancers rocking out to songs from the 70s.

To end an epic month of Pride celebration, AT&T team members took part in the annual Pride Parade where we celebrated with the city of Chicago and showcased AT&T’s LGBTQ advocacy since 1975.

AT&T at 2019 Chicago Pride Parade


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August 04, 2019

“It Can Wait”: Tougher Penalties for Distracted Driving in Illinois

Posted by AT&T Illinois Team

As of July 1, 2019, there are tougher penalties in Illinois for using a mobile device — and even for just holding it — while driving.

The new law covers cellphones, tablets, laptops and other electronic devices.

First offenses are now ticketed violations with fines, and with three violations in a year a driver is subject to the suspension of their license. The law was backed by Secretary of State Jesse White and signed into law by Gov. JB Pritzker. To take the pledge against distracted driving or become an advocate, please visit ItCanWait.com.


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July 09, 2019

Automatic Blocking of Fraud Calls Coming to Millions of AT&T Customers

Posted by AT&T Illinois Team

AT&T will add automatic fraud blocking and suspected spam-call alerts to millions of AT&T consumer lines at no charge.

New AT&T Mobility consumer lines will come with the anti-robocall service. Millions of existing AT&T customers also will have it automatically added to their accounts over the coming months.

This expansion of our AT&T Call Protect service is made possible by a June ruling at the FCC. It clarifies that call-blocking tools may be offered by phone service providers on an “opt out” basis. That means we can automatically provide you the service unless you decline, instead of first asking you to download an app or go to your settings to “opt in.”

“The FCC has been a tremendous partner in the war on robocalls,” said Joan Marsh, executive vice president of regulatory & state external affairs for AT&T Communications. “The Commission’s recent action builds on a years-long effort to enable broader adoption of call-blocking tools and allow providers to better protect their customers and networks. AT&T remains committed to working with our government and industry partners in the ongoing battle against unwanted and illegal robocalls.”

The blocking service also will be added in coming months on lines where we’ve already automatically added suspected spam alerts, but not fraud blocking. You will be notified by text message when the service has been added.

If you are an AT&T Mobility customer and you don’t want to wait, here’s more good news: AT&T Call Protect is available right now for download as an app, or by going into your account settings on myAT&T and turning it on.1

If you are an AT&T Phone customer with a home line, you also can get help. Digital Phone Call Protect is available by going into your account settings on myAT&T and turning it on.

MyAT&T is also the place where you can opt out of the service.

AT&T has been working hard to reduce unwanted robocalls. We will continue the fight through call authentication – verifying that callers are not faking their phone numbers – and many other tools.

Look for more details and announcements in coming months.

1 Eligibility for service: Available for consumer and business (except for government) postpaid wireless accounts with eligible service. Not available for AT&T PREPAID® accounts. Device requirements for app: Compatible device is required and includes iPhones 6 or newer, running iOS v9.3+, and AT&T HD Voice-enabled Android smartphones. Some features vary by device operating system. Phones sold by other carriers or direct from device manufacturers may not be eligible. 


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May 31, 2019

Believe Chicago: AT&T Volunteers Join “Put The Guns Down” Events

Posted by AT&T Illinois Team

As part of AT&T’s Believe ChicagoSM initiative, more than 70 AT&T employees volunteered at events on Chicago’s south and west sides as part of the City of Chicago’s “Faith and Action: Put The Guns Down” anti-violence events. 

Chicago Mayor Lori Lightfoot attended the west side event in Garfield Park, hugged AT&T Illinois President Eileen Mitchell and publicly recognized AT&T and our employees for our participation in the event.   AT&T employees also supported a south side event in the Englewood neighborhood -- near the company’s new retail store.

The “Put The Guns Down” events are organized by the Chicago Police Department and serve as a call for peace in the neighborhoods during the summer months.  Mayor Lightfoot, Chicago Police Department commanders, faith leaders and community organizations all spoke to the need for peace in the neighborhoods.  AT&T provided music, AT&T blue lemonade, and giveaway items to neighborhood residents.


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Guns DownGuns DownGuns DownGuns DownGuns DownGuns DownGuns DownGuns DownGuns DownGuns DownGuns Down

February 18, 2019

AT&T’s Believe Chicago initiative celebrates hiring of 500th employee and shares progress updates

Posted by AT&T Illinois Team

AUDIENCE Network’s documentary “Beacons of Hope – Stories of Strength from Chicago” highlights individuals and organizations making a difference

Commits $3 billion spend with black suppliers across the U.S. by 2020

DALLAS, Feb. 18, 2019 — AT&T* Believe Chicago, an AT&T employee initiative to improve lives and lift Chicago neighborhoods most affected by gun violence and high unemployment, is a program of hope, opportunity and investment in our communities.

Less than a year into the effort, the impact is making a difference: We recently hired the 500th employee from the Believe Chicago neighborhoods, have contributed more than $3 million to community organizations and will open our first new retail store in the area later this month.

“The progress is real and it’s making a difference for our employees, customers, neighbors and friends who live and work in Chicago,” said John Donovan, CEO of AT&T Communications. “We’re not only taking this great model and customizing it for other cities, we’re also re-energizing other facets of our community engagement and Diversity & Inclusion programming.”

For example, we’ve expanded our diversity supplier program with a commitment to spend $3 billion with black suppliers across the U.S. by 2020. The commitment is inspired by community-driven initiatives, such as Believe Chicago, to help push economic growth and innovation.

Since 1968, AT&T has spent over $158 billion with minority, woman, service-disabled veteran, and LGBT businesses. AT&T’s Supplier Diversity program recently celebrated its 50th anniversary and refreshed its approach to focus our efforts on making meaningful and measurable contributions to the economic growth of diverse companies and communities. See our 2017 Diversity & Inclusion Annual Report to learn more.

We continue to invest in the communities we serve while further diversifying our suppliers.

Our $3 billion commitment aligns with our expanded approach and allows us the opportunity to simply do more within the black community.

Believe Chicago is hosting the AUDIENCE Network’s premiere of the new documentary, “Beacons of Hope – Stories of Strength from Chicago” on Monday night at the Kennedy-King College Theater. The documentary, slated for national release in March, features five extraordinary people and their efforts to improve the quality of life in Chicago’s 19 neighborhoods most impacted by gun violence.


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*About AT&T Communications

We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the best network according to America’s biggest test.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.

AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2019 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Based on GWS OneScore Sept. 2018. Excludes crowd sourced studies.

For more information, contact:            
Jeff Kobs
AT&T Corporate Communications
Phone: 214.236.0113
February 01, 2019

5G: AT&T and Rush System for Health: Creating the Hospital of the Future

Posted by AT&T Illinois Team

The hospital of the future is on its way to becoming a reality — and it’s in Chicago.  

AT&T is working with Rush University Medical Center and the Rush System for Health to establish the first standards-based 5G-enabled hospital in the United States.  The 5G technology will help connect various applications, people, devices, robotics and more.

With the help of AT&T’s 5G network, the clinically-integrated Rush System for Health is poised to take advantage of technologies like Multi-Access Edge Computing (MEC) — a cloud-based IT service environment at the edge of the network — and other advanced network-related technologies as they become available.

AT&T MEC services will enable Rush to manage its cellular traffic over both its local and wide area networks. Rush will better satisfy network communications and application processing needs for its data, enhance the various use cases across its system and improve the patient experiences.

The Rush collaboration with AT&T goes far beyond network services. They will create opportunities to explore using mobile technology in technology-driven therapies, improving hospital operations and enhancing the patient experience.

The exciting project will kick off this month and create learnings through most of 2019.


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January 08, 2019

AT&T and Rush System for Health Ink Agreement to Use 5G in Hospital Setting

Posted by AT&T Illinois Team

Collaboration Aims to Create the “Hospital of the Future”

DALLAS, Jan. 8, 2019 — AT&T* and Chicago-based Rush University Medical Center and the Rush System for Health are working to bring the first standards-based 5G enabled hospital to the U.S.  5G technology will be used in parts of the hospital in various use cases.  

It’s important to begin using 5G technology in health care settings. 5G will ultimately bring faster speeds, lower latency and support the abundance of innovative technologies Rush is currently deploying throughout its system.

... Read more at att.com.

December 12, 2018

Eileen Mitchell named President of AT&T Illinois

Posted by Eileen Mitchell

Eileen Mitchell

CHICAGO, Dec. 12, 2018 —Eileen Mitchell is the new President of AT&T Illinois.

In her new role, Mitchell is responsible for AT&T’s external and government affairs, public policy, philanthropy, and community engagement initiatives in Illinois. AT&T employs more than 10,000 workers throughout the state.

“It is a privilege to lead the AT&T Illinois team as we keep our customers and communities more connected than ever before,” Mitchell said. “As technology races forward, it is our people who make the difference. I’m proud that the people of AT&T believe in the power of grit and determination, in a spirit of service, and in the ability to make a better world through technology. This is an exciting time to lead as we work to improve lives in the communities we serve in Illinois.”

“Eileen is the right person to lead AT&T Illinois. She is a proven leader at the highest levels of public service and business in the state, and that experience will benefit our customers, employees and policymakers,” said Marissa Shorenstein, AT&T Northern Region President. “Eileen is committed to improving life for our customers and our communities, and we are thrilled that she is leading the AT&T team in Illinois.”

Mitchell first joined AT&T in 2003 and managed government relations, external affairs and charitable giving in Illinois. In addition, she served in an expanded role as lead strategist for AT&T legislative initiatives in other states. After leaving the company to return to public service, Mitchell rejoined AT&T in May 2017. In 2018, she was instrumental in the development of the company’s “Believe Chicago” employee-inspired initiative designed to help improve lives and lift 19 Chicago neighborhoods most affected by gun violence and high unemployment.

She succeeds Paul La Schiazza who announced his retirement after nearly 40 years of service to the company.

Mitchell previously held key positions in public service at the state and municipal levels in Illinois and Chicago. In 1992, she began her public service career in the office of Illinois Speaker of the House Michael J. Madigan. In 2015, after 12 years at AT&T, she returned to public service to serve as chief of staff to the Mayor of Chicago Rahm Emanuel.

As a volunteer, Mitchell worked with Cardinal Blase Cupich to develop the Office of Violence Prevention for the Archdiocese of Chicago. She serves on the Board of Directors for Mercy Home for Boys & Girls and serves as a volunteer for Misericordia and Marillac St. Vincent Family Services.

Born and raised in the Rogers Park neighborhood of Chicago, she is a graduate of Loyola University. Eileen and her husband, Jim, are the proud parents of three children, Bridget, Jack and Martin. They reside in Chicago.

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For more information, contact:

Name: Eric Robinson
AT&T Public Affairs
Phone: 312-391-9888
Email: eric.robinson@att.com

*About AT&T Communications
We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the nation’s largest and most reliable network and the nation’s best network for video streaming.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.
AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.
AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.
© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

November 21, 2018

AT&T Believe Chicago Thanksgiving Food Drive: Greater Grand Crossing

Posted by AT&T Illinois Team

AT&T Believe Chicago Thanksgiving Food Drive: Greater Grand Crossing

AT&T Believe Chicago Thanksgiving Food Drive: Greater Grand Crossing from Indirap Productions on Vimeo.

September 28, 2018

AT&T Invests Nearly $2.3 Billion Over 3-Year Period to Boost Local Networks in Illinois

Posted by AT&T Illinois

AT&T Has Invested More Than $8 Billion in Our Illinois Networks Since 2010

 

SPRINGFIELD, IL., Sept. 28, 2018 — At AT&T[1], we’ve invested nearly $2.3 billion in our Illinois wireless and wired networks during 2015-2017.  These investments boost reliability, coverage, speed and overall performance for residents and businesses. They also improve critical services that support public safety and first responders. 

 

AT&T has invested more than $8 billion in our Illinois networks since 2010.

 

In 2017, AT&T made significant investments in Chicago, Springfield and beyond, which involved 1,154 enhancements to our network, including new cell sites, the addition of network capacity and network upgrades.

 

From 2010 to 2017, AT&T has invested more than $8 billion in our Illinois networks. We also continue to make additional investments in Illinois in 2018.

 

“The state’s new small cell law encourages companies to invest in wireless infrastructure, and we’re now speeding our plans to invest even more in our wireless network,” said Paul La Schiazza, president of AT&T Illinois. “This investment will also pave the path to 5G mobile services in the years ahead.”

 

“For Illinois to continue to thrive and attract new jobs and innovation, sustained investment by the private sector is crucial,” said Todd Maisch, Illinois Chamber of Commerce President & CEO. “The state’s improved communications laws are important to attract big investment.  By continuing to build state-of-the-art infrastructure in our state, AT&T is making business growth possible and assuring that our residents and public safety responders can stay connected.”

 

The AT&T LTE network now covers more than 400 million people in North America. Notable Illinois network enhancements in 2017 included:

  • Making more than 1,038 capacity upgrades
  • Adding 41 new cell sites
  • Expanding 4G LTE to 54 cell sites
  • Improving 21 DAS networks

 

By building out our 4G LTE network, we’re laying the foundation for 5G, the next advance in network technologies. We’re boosting network speeds and capacity, as we continue to expand the availability of our network using the latest technology.

 

Since the formation of the FirstNet public-private partnership a little over a year ago, governors from all 50 states, 5 territories and D.C. recognized the value of FirstNet, joining in its mission to strengthen and modernize public safety’s communications capabilities.

 

FirstNet is a new nationwide communications platform dedicated to America’s public safety community. As we build, deploy and evolve FirstNet, we will build upon our current and planned investments in Illinois to help ensure public safety’s network delivers the coverage and cutting-edge capabilities first responders expect – today and for decades to come.

 

For the 4th year in a row, AT&T earned the top spot in the telecommunications industry on FORTUNE’s Most Admired Companies list in 2018. We also placed No. 49 among the 50 most admired companies across all industries.

 

We were ranked first or second in all 9 attributes used to compile the list, including innovation, people management, quality of management, long-term investment value, quality of products/services and global competitiveness.

 

To learn more about our coverage in Illinois, or anywhere in the U.S., visit the AT&T Coverage Viewer. For updates on the AT&T wireless network, please visit the AT&T network news page.

 

[1] AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

 

 

 

Cautionary Language Concerning Forward-Looking Statements

Information set forth in this news release contains financial estimates and other forward- looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T's filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update or revise statements contained in this news release based on new information or otherwise.

 

*About AT&T Communications

We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the nation’s largest and most reliable network and the nation’s best network for video streaming.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.

 

AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.

 

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

 

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

 

**Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

 

From FORTUNE Magazine. 2018 Time Inc. FORTUNE© and The World's Most Admired Companies® are registered trademarks of Time Inc. and are used under License. FORTUNE and Time Inc. are not affiliated with, and do not endorse products or services of, AT&T.

For more information, contact:           

Phil Hayes

AT&T Corporate Communications

312-241-6085

Phil.Hayes@att.com

 

 

 

March 07, 2018

AT&T Creates 500 New Jobs In Chicago With Call Center Launch

Posted by AT&T Illinois Team

Company Opens Its Most Advanced Customer Care Facility

CHICAGO, Wed. March 7, 2018 — AT&T* is creating 500 new jobs at a new, state-of-the-art customer call center in Chicago.

Employees at the center will handle calls from customers with multiple products and services from AT&T. The facility offers a Chicago-themed fun and modern interior design, featuring the latest technology.  The Chicago call center will handle millions of calls annually.

“We’re proud to make this investment and create 500 jobs here in Chicago, Illinois.  We’ve hired some of the best people throughout the city to work in this call center – our most advanced in the country,” said Jamie Barton, AT&T executive vice president and head of Customer Care. “This is a great work environment with the latest tools designed to let our people focus on our customers and deliver a simple and intuitive experience.”

About 300 customer service professionals have been hired to work at the call center and we plan to hire 200 more by the end of 2018. We have hired a diverse group of people from throughout the city -- North Side, West Side and South Side -- and the suburbs.  

“Chicago is the best city in the country to grow a business, and I commend AT&T for choosing Chicago for this expansion,” said Mayor Rahm Emanuel. “This move will not only bring more than 500 jobs to Chicago, it will strengthen our city’s position at the forefront of the national and global telecommunications industry.”

“Illinois offers employers some of the hardest-working people and best infrastructure to do business,” said Gov. Bruce Rauner.  “AT&T’s investment in this new cutting-edge facility in our state shows that we can all win when we create the right climate for growth and good jobs.”

“We created these 500 jobs here, in part, because we like the direction of the investment climate for the telecommunications industry in Illinois,” said AT&T Illinois President Paul La Schiazza.  “Any city in any state would like the opportunity to have AT&T create 500 new jobs and invest in a state-of-the-art call center, and we created them here.  On telecommunications policy, things are moving in the right direction in Illinois.”

For these jobs, we are looking for candidates with strong communication skills and a focus on customer service, along with good critical thinking, problem solving, and decision-making skills.  To apply, go to att.jobs or click HERE.

AT&T employs more than 11,000 workers in Illinois.

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

About AT&T

AT&T Inc. (NYSE:T) helps millions around the globe connect with leading entertainment, mobile, high speed Internet and voice services. We’re the world’s largest provider of pay TV. We have TV customers in the U.S. and 11 Latin American countries. And we help businesses worldwide serve their customers better with our mobility and highly secure cloud solutions.

Additional information about AT&T products and services is available at http://about.att.com. Follow our news on Twitter at @ATT, on Facebook at http://www.facebook.com/att and YouTube at http://www.youtube.com/att.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

*Global coverage claim based on offering discounted voice and data roaming; LTE roaming; voice roaming; and world-capable smartphone and tablets in more countries than any other U.S. based carrier. International service required.  Coverage not available in all areas. Coverage may vary per country and be limited/restricted in some countries.

For more information, contact:
Eric Robinson
AT&T Public Affairs
Phone: 312.391.9888
Email: eric.robinson@att.com

January 04, 2018

AT&T to Launch Mobile 5G in 2018

Posted by AT&T Newsroom

AT&T expects to be the first U.S. company to introduce mobile 5G service in a dozen markets by late 2018. The promise of mobile 5G is seemingly endless and we’re moving fast to make that promise a reality.

To reach this ambitious milestone, we’ve taken a different approach to transforming our network. AT&T 5G services will be based on industry standards for 5G. To make this happen, we were one of the key drivers for standards acceleration last year.

Because of that acceleration, 3GPP, the international wireless standards body, completed key elements of 5G new radio (NR) standards last month. With these specifications now available, hardware, chipset and device manufacturers can start development. This allows us to provide mobile 5G services sooner. We’re confident this latest standards milestone will allow us to bring 5G to market faster without compromising its long-term vision.

“5G will change the way we live, work and enjoy entertainment,” said Melissa Arnoldi, president, AT&T Technology and Operations. “We’re moving quickly to begin deploying mobile 5G this year and start unlocking the future of connectivity for consumers and businesses. With faster speeds and ultra-low latency, 5G will ultimately deliver and enhance experiences like virtual reality, future driverless cars, immersive 4K video and more.”

In addition to plans for offering mobile 5G to consumers this year, we expect to trial 5G technology with businesses of all sizes across industries to help them to transform business operations and create more engaging experiences for their customers.

Taking 5G to the edge

As standards continue to develop, 5G will advance and won’t just be about faster speeds on your phone. It will also mean much lower latency, which will be enhanced by a new range of applications utilizing edge computing.

A quick primer: latency refers to how long it takes for the network to recognize you’ve requested a chunk of data and to start sending you that data. For example, it’s the brief delay between the moment you press play on a streaming video app and the moment the video shows up on your screen.

We expect future 5G technologies will eventually allow future driverless vehicles to make real-time decisions based on information that goes beyond the individual sensors onboard the vehicle itself. Vehicles will be able to “see” around corners, through other vehicles, and at longer distances. This will enable vehicles to quickly make sense of their environment and help guide safe operations on the road.

That’s what we mean about 5G unlocking a new level of experiences beyond just speed.

As great as 5G will be, we know one size doesn’t fit all.

In fact, 5G is just one of the technologies we’re deploying to give our customers network connections that are fast and responsive like never before. Wired or wireless, mobile or fixed, we’ve got it all covered. Other areas we’re working on include:

LTE

In 2017, we turbo-charged our LTE network and deployed advanced features in all of our markets, which greatly enhanced coverage and capacity. We were the first to launch LTE-LAA and expect to launch the technology in at least 2 dozen additional metros this year.

AT&T 5G Evolution

We’ve been hard at work this past year laying the foundation for mobile 5G with the launch of 5G Evolution in 23 major metros; Atlanta; Austin; Boston; Bridgeport, Connecticut; Buffalo, New York; Chicago; Fresno; Greenville, South Carolina; Hartford, Connecticut; Houston; Indianapolis; Los Angeles; Louisville; Memphis; Nashville; New Orleans; Oklahoma City; Pittsburgh; San Antonio; San Diego; San Francisco; Tulsa, Oklahoma and Sacramento, California offering immersive entertainment experiences like augmented and virtual reality while on the go.

While we’re rolling out mobile 5G in 2018, we also plan to continue to enhance our network with 5G Evolution technology in hundreds of additional metro areas. We will give you more options to access our latest wireless network offers by making additional 5G Evolution capable devices available throughout the year.

LTE-M

We also deployed our nationwide low-power wide-area LTE-M network in the U.S. in 2017. Plus, Mexico’s first LTE-M network is now network ready, creating the first North American LTE-M footprint. LTE-M supports large-scale Internet of Things solutions, like smart city services, smart metering, asset tracking, supply chain management, security and alarm monitoring, and personal wearables. It offers extended battery life, lower-cost modules, improved coverage underground and deep inside buildings and carrier-grade security. With these advantages, LTE-M is already spurring innovation such as the AT&T LTE-M Button, and enabling devices to be connected that were not possible before.

Fixed Wireless Internet

In 2017, we brought high-speed internet access to over 440,000 locations across 18 states in mostly rural areas through technologies like Fixed Wireless Internet, as part of the FCC Connect America Fund. In 2018, we plan to reach over 660,000 total locations and 1.1 million locations by the end of 2020 in those 18 states.

As a leader in the development and implementation of Fixed Wireless Internet, we’re laying the foundation for the future of how we’ll bring consumer and business customers faster high-quality internet over a combination of wireless and wired connections, particularly in previously hard to reach locations.

Fixed 5G and AirGig

Last year, we also launched pre-standards 5G fixed wireless trials in Austin, Texas; Waco, Texas; Kalamazoo, Michigan and South Bend, Indiana with residential, small business, and education customers. We also launched 2 Project AirGig trials, our innovative technology offering transport for ultra-fast low latency internet over power lines. One was in Georgia and the other international.

Fiber for Consumers and Businesses

In 2017, we reached more than 7 million locations across 67 metros nationwide where we market our ultra-fast low-latency internet service powered by AT&T Fiber. In 2018, we plan to add 3 million more locations on our path to reach at least 12.5 million locations across at least 82 metro areas by mid-2019. New metros areas where we plan to bring our 100% fiber network include Amarillo, Texas; Beaumont, Texas; Evansville, Indiana; Gainesville, Florida; Panama City, Florida; Springfield, Missouri and Waco, Texas.(1)

On our fastest internet service, AT&T Internet 1000, you can download 25 songs in 1 second, a TV show in 4 seconds or your favorite HD movie in less than 34 seconds.(2)

Additionally, we’re the largest U.S.-based provider of fiber for business services with more than 8 million business customer locations either on or within 1,000 feet of our fiber. An ultra-fast internet connection powered by AT&T Fiber lets you easily telecommute, videoconference, upload and download large files and connect faster to the cloud.

G.fast

In 2017, we began offering internet speeds up to 500 megabits per second with G.fast for multifamily properties across 8 metro areas outside of our 21-state traditional service area. We’ve also announced plans to give consumers a new choice for internet in apartment communities in an additional 14 metro areas areas.(3) In 2018, we plan to launch G.fast to apartment communities within our 21-state footprint.

G.fast allows us to provide residents in existing multifamily properties an ultra-high speed internet connection without placing new home run inside wire, making it a breeze to upgrade an apartment building to stream live video on DIRECTV NOW and more.

(1) Based on the number of Fiber-to-the-Home households using publicly available data for the top fiber providers in the AT&T footprint.
(2) Speed/Time examples are estimates. Estimate for HD movie is based on a 90-minute HD movie.
(3) Actual speeds will vary. See att.net/speedtiers and att.com/speed101 for more information.

About AT&T

AT&T Inc. (NYSE:T) helps millions around the globe connect with leading entertainment, business, mobile and high speed internet services. We have the nation’s largest and most reliable network** and the best global coverage of any U.S. wireless provider. We’re one of the world’s largest providers of pay TV. We have TV customers in the U.S. and 11 Latin American countries. Nearly 3.5 million companies, from small to large businesses around the globe, turn to AT&T for our highly secure smart solutions.

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Coverage not avail. everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

Cautionary Language Regarding Forward Looking Statements: Information set forth in this news release contains financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T Inc.'s filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update or revise statements contained in this news release based on new information or otherwise.

For more information, contact:
Jeff Kobs
AT&T Corporate Communications
Phone: (214) 236-0113
Email: jeffrey.kobs@att.com

November 08, 2017

Join me this Veterans Day to Thank Our Heroes

Posted by Paul La Schiazza

Veterans Day is a day of reflection. Reflecting on our country’s past. Reflecting on where we are today. And, most importantly, reflecting on those who fought for our freedoms.

AT&T has a long history of supporting our military and First Responders. We’ve committed to hiring 20,000 veterans by the year 2020. We’re also using our talents to construct a public safety broadband network called FirstNet to connect our First Responders in new ways.

On Veterans Day and every day, we are thankful for our service members.

Join me this Veterans Day in thanking our heroes for their bravery and sacrifices.

Veterans day

To join us in thanking a veteran or military family, share a photo, video or a simple note of gratitude on social media using #ThankOurHeroes.

We are proud to join our voices together with a message to veterans: thank you for your service!

Sincerely,

Paul La Schiazza
President — AT&T Illinois

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October 10, 2017

Providing relief in the aftermath of natural disasters

Posted by Paul La Shiazza

In an emergency – or a natural disaster – we all need people we can count on.

Our team of AT&T professionals once again is going the extra mile to help keep people connected in times of trouble. Whether it is flood relief in Illinois, or our response to hurricanes and earthquakes, we work to do our best when conditions are the worst.

I hope you’ll take a moment to learn more about these important efforts from the people of AT&T.

Sincerely,

Paul La Schiazza
President — AT&T Illinois


AT&T supports flood relief effort in Lake and McHenry Counties 

AT&T is contributing $5,000 to Team Rubicon and $5,000 to the American Red Cross of Chicago and Northern Illinois for their flood relief efforts associated with the June 2017 floods, which affected Lake & McHenry counties.

"AT&T is committed to investing in the communities where our customers and employees live and work," said AT&T Illinois President Paul La Schiazza. "The people of Team Rubicon and the American Red Cross of Chicago and Northern Illinois are making a difference in the lives of flood victims, and that's why we are making a contribution of $5,000 to both of these good organizations who are helping people in need."

Flood

Local elected officials acknowledged the importance of citizens having a place to turn when they need help following natural disasters.

"In times of need and desperation, people need help they can count on" said State Sen. Melinda Bush. "By making a contribution to Team Rubicon and the American Red Cross of Chicago and Northern Illinois, AT&T is helping provide relief to flood victims in our corner of Illinois. We appreciate their commitment to helping Lake County residents rebuild after last month’s floods."

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October 10, 2017

Why Illinois Needs a Small Cell Law Now

Posted by AT&T Illinois Team

Skyrocketing Demand and the Need for Small Cells
Illinois consumers and businesses increasingly rely on wireless internet – or “mobile data” – to improve their lives, and the demand is only going to grow.

  • People already use – on average – 12 apps on their device every day.
  • Data traffic per smartphone is projected to grow 5 times by 2022.

As demand grows, small cells help bring customers faster download speeds, improved call quality and a better overall experience.

What are the benefits of small cell legislation?

  • KEEPING CONSUMERS CONNECTED: Local consumers want access to the fastest mobile internet networks to stay connected to friends and family, work, school, and public safety first responders.
  • ATTRACTING AND RETAINING JOBS: Local businesses increasingly rely on mobile internet networks to stay connected to their customers and their employees. The latest networks are essential for cities looking to land major employers.
  • SMART CITIES: By utilizing mobile internet networks, “Smart Cities” solutions can help municipalities save taxpayer dollars by reducing energy usage, decreasing traffic congestion and lowering fuel costs. This frees up dollars for other city priorities – police, fire and parks.
  • NEXT GENERATION 9-1-1: Next Generation 9-1-1 will allow Illinois residents to summon 9-1-1 help by using mobile internet networks to send text messages – and soon even videos – so first responders can be best prepared to keep the public safe.
  • FACILITATING LATEST TECHNOLOGY FOR MODERN CITIES: Meeting this demand and realizing these benefits requires an updated regulatory framework that facilitates the latest technology networks, like 5G, that depends on deployment of a large volume of small cells. SB 1451 provides that new framework.


What other states have passed small cell legislation?
States throughout the country already passed small cells legislation, including neighboring states Indiana and Iowa and large states California, Texas and Florida.

What is the status of Illinois small cell legislation -- Senate Bill 1451?
Small cell legislation – Senate Bill 1451 – passed the Illinois Senate 47-8 and is now pending in the Illinois House. Due to the skyrocketing demand for mobile internet, Illinois consumers will benefit sooner if legislation is passed during the Fall Veto Session.

October 09, 2017

When the going gets tough, the tough get going

Posted by AT&T Illinois Team


relief

Two earthquakes in Mexico and a trio of hurricanes in Puerto Rico, U.S. Virgin Islands, Houston, Louisiana and Florida have left widespread damage.

In our efforts to restore service to these areas, we've had great collaboration with government officials and others. But our people — doing the difficult, exhausting work — are making a tremendous difference.

During Hurricane Harvey, AT&T technician Hector Carrillo hauled water out of the AT&T Southwest Houston central office — 5 gallons at a time — until it could be restarted. By the time EHS arrived, Hector had removed 140 gallons of water, totaling 28 trips in waist-deep water!

There’s no doubt these disasters were merciless — 4 disasters in 4 regions in 4 weeks is hard to fathom. Many people in these communities are hurting. And there's still massive restoration to be done. But we're dedicated to seeing it through for our employees, customers and communities.

See below for a summary on our response and ongoing efforts.



Mexicodonation

Across Mexico, buildings collapsed, and there were many fires and gas leaks. Transportation systems were shut down, including highways, parts of the subway system and parts of the Mexico City airport.

Our teams continue to work around the clock and have made great progress on our network. However, the country is still under a national emergency. We are supporting CENACED, an organization actively working to aid relief efforts in Mexico and have given our customers in Mexico an option to support those affected by the earthquake by donating to the organization.



Puerto Rico and U.S. Virgin Islands list

As the people of Puerto Rico and the U.S. Virgin Islands face a long road of recovery, we’re bringing much-needed relief. Significant storm damage, power outages and flooding interrupted service throughout the regions.

In Puerto Rico, a total power outage has affected movement and distribution of relief supplies, but John Donovan, AT&T Communications CEO, and our Network team landed in San Juan to help assess damage, develop recovery plans and donate bottled water, generators and other supplies.

In the meantime, we set up a website that will let anyone stateside (regardless of carrier) to register the cell phone number of a family member or friend who is an AT&T wireless customer in Puerto Rico. Thus far, thousands of people have signed up. When the Puerto Rico-based customer’s cell phone connects to our network in Puerto Rico, the customer will be notified that their family or friends in the U.S. have been trying to contact them.

We are also focused on network restoration in the U.S. Virgin Islands. We’ve set up a portable cell site in St. Thomas. Some network services have been restored there and throughout the rest of the Virgin Islands.

We continue to work closely with local authorities. And we're ready to begin work just as soon as we can do it safely.



Florida

Our wireless network is operating normally. The number of wireline customers without service is shrinking. We’ve brought in more than 100 additional technicians from outside Florida. More than 98% of affected network equipment is back in service. We’re adding power equipment where needed to maintain and restore wireline service. We have more than 180 wireline facilities on battery power and more than 90 on generator power.

So far, we’re working to replace more than 800,000 feet of cable. More than 1,500 utility poles have been broken or damaged and need to be replaced.



Texas and Louisiana

While Harvey resulted in terrible flooding, Irma left severe wind damage. The devastation wrought by these disasters will require a long-term effort to rebuild. The one bright spot in all this is that we're making solid progress restoring our operations in those areas. We've accomplished a lot in our response to Harvey.

All our stores are open in South Texas and Louisiana. Our wireline and wireless networks are business as usual. Accessibility and safety for our teams on the ground were a major concern. But in working around the clock with officials, we were able to find ways to get into many areas.

Response

Be sure to check out a blog post by Joan Marsh, AT&T executive vice president, Regulatory & State External Affairs, titled The Tale of Three Storms.

For live AT&T Response and Updates on the recent natural disasters, please visit the AT&T Newsroom. For updates in Spanish, please visit our AT&T Spanish Newscenter.

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August 31, 2017

Check out our latest Annual Sustainability Update

Posted by AT&T Illinois Team

At AT&T, we are using the power of our network, our workforce and our connections to drive positive change in communities. Our successes in this effort are in large part due to our employees’ commitment to the greater good.

It’s because of this dedication that for the 3rd time in 5 years, AT&T has been named the top community-minded communications company in the U.S. by The Civic 50.

Additionally, we announced our first milestone toward our goal of enabling customer carbon savings 10x the footprint of AT&T’s operations by 2025. This update includes a methodology for measuring our impact and our first customer case study about the carbon benefits of connected shipping pallets.

Side-by-side with nonprofits, peers and customers, we are working to measure the carbon- and cost-savings enabled by our technology, so more businesses can understand how they can use technology to help improve the environment.

These stories and more are articulated in the 2016 edition of our Annual Sustainability Update and 28 associated issue briefs. The report highlights the progress our company is making through a variety of citizenship and sustainability initiatives designed to help the individuals, communities and environments that need it most.

Check out some additional highlights from the report:

C&S Report

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