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May 29, 2018

AT&T Disaster Response Program Keeps Customers Connected During Hurricane Season

Posted by AT&T Newsroom

AT&T* is committed to keeping its customers connected during the upcoming hurricane season. And we’re prepared with a fleet of equipment that can be quickly deployed before, during and after any storm.

“Staying connected during severe weather events is critical,” said Scott Mair, president of Operations, AT&T Technology & Operations. “In the last year alone, we responded to 3 major storms and countless other natural disasters. Our people are experienced, constantly perfecting the process and are ready to respond at a moment’s notice.”

How we prepare our network:

  • Boosting capacity to accommodate increased call volume.
  • Testing the high-capacity backup batteries located at cell sites.
  • Staging extended battery life and portable generators and maintaining existing fixed generators.
  • Topping off generators with fuel at cell sites and switching facilities.
  • Staging generators in safe locations for immediate deployment once a storm has passed.

Response equipment we use in the wake of an event:

  • Mobile cell sites and mobile command centers, like Cell on Wheels (COWs) and Cell on Light Trucks (COLTs)
  • Emergency Communications Vehicles (ECVs)
  • Flying Cell on Wings (Flying COWs)
  • Drones
  • A self-sufficient base camp. It’s complete with sleeping tents, bathrooms, kitchen, laundry facilities, on-site nurse and meals ready to eat (MREs).
  • Hazmat equipment and supplies
  • Technology and support trailers to provide infrastructure support and mobile heating ventilation and air conditioning
  • Internal and external resources for initial assessment and recovery efforts.

Our team has spent more than 145,000 hours in the field over the last 25 years. AT&T has invested more than $650 million in its Network Disaster Recovery program (NDR), making it one of the nation’s largest and most advanced programs. We’ve proven time and time again that we are ready and prepared to restore and maintain service if disaster strikes.

Plus, we have new deployables to support first responders as part of our public-private partnership to deliver FirstNet’s nationwide public safety broadband network.

As we prepare, so should you.

Consumers and businesses should have a plan in place. When preparing for an evacuation or shelter-in-place, remember the following.

Customer Tips:

  • Save your smartphone’s battery life. In case of a power outage, extend your device’s battery life by putting it in power-save mode, turning off Bluetooth and Wi-Fi, deleting apps or putting your phone in Airplane Mode. This may prevent you from using certain features, but it will ultimately save battery power.
  • Keep your mobile devices charged. Be sure to have another way to charge your smartphone if the power goes out. 
  • Keep your mobile devices dry. Our mobile phones can be a lifeline during a storm. To protect yours, store it in a water-resistant case, floating waterproof case or plastic bag. A car charger or back-up battery pack can come in handy. If you have multiple devices to keep charged, consider a multi-port back-up battery pack.
  • Back up important information and protect vital documents. Back up insurance papers, medical information and the like to the Cloud or your computer. With cloud storage, you can access your data from any connected device.
  • Have a family communications plan. Choose someone out of the area as a central contact, in case your family is separated. Most importantly, practice your emergency plan in advance.
  • Store emergency contacts in your mobile phone. Numbers should include the police department, fire station, hospital and family members.
  • Forward your home number to your mobile number in the event of an evacuation. Because call forwarding is based out of the telephone central office, you will get calls from your landline phone even if your local telephone service is down. If the central office is not operational, services like voicemail and call forwarding may be useful.
  • Track the storm on your mobile device. If you lose power at your home during a storm, you can use your mobile device to access local weather reports.
  • Take advantage of the camera on your smartphone. Be sure to use the camera on your phone to take, store and send photos and video clips of damage to your insurance company.
  • Use location-based technology.  These services can help you find evacuation routes and track a lost family member’s mobile phone.
  • Be prepared for high call volume and keep non-emergency calls to a minimum. If there is severe weather, chances are many people will be trying call at the same time. This may create network congestion. If you get a “fast busy” signal on your wireless phone or a slow dial tone on your landline phone, hang up, wait several seconds and then try again.
  • Try texting vs. calling. Because it requires fewer network resources, text messages may go through more quickly than voice calls.

Find More Information Online:

Web Site Links:

Related Media Kits:

AT&T Web Site

AT&T Network Disaster Recovery

AT&T Business Continuity for Enterprise

Economist Intelligence Unit Survey

AT&T Vital Connections

Related Fact Sheets:

Hurricane Preparation Tips

Take the preparedness quiz.

Print the preparedness quiz.

Emergency Communications Planning Tips Emergency Tool Kit

Implementing a Holistic Business Continuity and Recovery Strategy

Network Disaster Recovery

*About AT&T
AT&T Inc. (NYSE:T) helps millions around the globe connect with leading entertainment, business, mobile and high speed internet services. We have the nation’s largest and most reliable network** and the best global coverage of any U.S. wireless provider. We’re one of the world’s largest providers of pay TV. We have TV customers in the U.S. and 11 Latin American countries. More than 3 million companies, from small to large businesses around the globe, turn to AT&T for our highly secure smart solutions. 

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

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January 25, 2018

Parts of 51 counties across Kentucky now eligible for AT&T Fixed Wireless Internet service

Posted by Hood Harris

This month, we are proud to announce AT&T* Fixed Wireless Internet¹ is now available in rural and underserved locations in parts of 51 counties in Kentucky.

Our Fixed Wireless Internet is a cost-effective way to deploy high-quality, high-speed internet to customers who are living in rural and unserved locations. In Kentucky, we plan to reach more than 84,000 locations with this innovative service by 2020, substantially closing the remaining connectivity gap.

The service delivers an internet connection with download speeds of 10Mbps or faster from a wireless tower to a fixed antenna on a customer's home or business in the FCC-identified census blocks. It is $60 per month standalone with a 1-year agreement and just $50 per month if bundled with another AT&T service.


Fixed WirelessParts of the following 51 counties in Kentucky are now eligible for AT&T Fixed Wireless Internet service:

Anderson, Bell, Bourbon, Boyle, Breathitt, Breckinridge, Butler, Caldwell, Calloway, Carroll, Christian, Clark, Crittenden, Daviess, Floyd, Franklin, Fulton, Graves, Hancock, Harlan, Harrison, Henderson, Henry, Hickman, Hopkins, Knox, Lincoln, Logan, Lyon, Madison, Marshall, McLean, Mercer, Montgomery, Muhlenberg, Nelson, Nicholas, Ohio, Oldham, Owen, Powell, Scott, Shelby, Spencer, Todd, Trigg, Trimble, Union, Washington, Webster and Whitley.


Once again, Kentucky is leading the way, welcoming innovation and investment and enhancing internet access in our rural communities.

And, the more than 2,700 AT&T employees who call Kentucky home are working hard every day to turn our investments into the high-speed connectivity Kentucky’s residents and businesses want and need.

To determine Fixed Wireless Internet eligibility, interested consumers may call toll-free 1-877-990-0041. AT&T will continue making community-specific announcements in Kentucky in the months ahead, providing updates about additional availability as we expand Fixed Wireless Internet to more locations.

For more information on Fixed Wireless Internet from AT&T, please visit att.com/internet/fixed-wireless.html.

¹Includes 160GB monthly data allowance. Req's installation of AT&T outdoor antenna & indoor Residential Gateway. $10/50GB of additional data up to a max of $200/mo.

Sincerely,

Hood Harris
President — AT&T Kentucky

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December 19, 2017

AT&T Launches Project AirGig Trials to Bring Ultra-Fast Internet Over Power Lines Closer to Reality

Posted by Hood Harris

Recently Launched U.S. and International Trials Could Pave the Way for Gigabit Internet Wherever There are Power Lines

connectivity

Project AirGig is part of AT&T’s ongoing effort to accelerate internet connections to a gig or more for all communities through both wired and wireless solutions.


I am excited to share AT&T just launched our first national Project AirGig trial in Georgia.

Project AirGig is a first-of-its-kind technology that could one day deliver internet speeds well over 1 gigabit per second via a millimeter wave (mmWave) signal guided by power lines.

AirGig technology represents over a decade of research by AT&T Labs and more than 300 patents and patent applications. It also represents a potential new era in connectivity where turbocharged data speeds can be available almost everywhere in the world.

There are two trials in the current phase of the project. AT&T launched the first trial this fall with an electricity provider outside the U.S. And, we just launched the second trial in rural Georgia working with Georgia Power. It is our hope that AirGig could one day be deployed in many areas not served by high speed internet today.

AT&T has a long-history of connecting people with their world and is proud to be on the cutting-edge of innovation, now with Project AirGig trials. This is an exciting time to work in the communications technology industry, and we look forward to yet another way to deliver gigabit internet connections to consumers.

Thank you for what you do every day to make our work in Kentucky a success, for our customers and our commonwealth.

To learn more about our Project AirGig trials, please watch here.

Sincerely,

Hood Harris
President — AT&T Kentucky


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Kentucky AirGig

November 30, 2017

Jobs for Kentucky’s Graduates and AT&T Team Up to Provide Academic and Career Training

Posted by AT&T Kentucky Team

Support is part of $3.5 million contribution to Jobs for America’s Graduates and will help reach more Kentucky youth at risk of dropping out

Jobs for Kentucky’s Graduates and AT&T are working together to help raise the high school graduation rate and support career paths for underserved students. Because of its success in keeping kids in school, Jobs for Kentucky’s Graduates was one of 24 state affiliates selected to share in $3.5 million from AT&T.

The JAG program equips students to overcome obstacles to a high school diploma or High School Equivalency Test. The program does this through mentoring, academic support, links to social services, and other interventions. Students are guided into post-secondary education, entry-level jobs with pathways to successful careers or the military.

Jobs for Kentucky’s Graduates will use the $130,000 to launch six new programs throughout Kentucky.

“Helping students develop the skills they need to succeed in 21st century careers is a critical step to building the diverse workforce we need to power our company – and our country – for the future,” said Hood Harris, AT&T Kentucky President. “JAG Kentucky has a track record of success and this funding will allow them to provide even more students the opportunity to thrive.”

In 2016, JAG Kentucky reported a 100% high school graduation rate, compared to the national graduation rate of 83% in 2015. Currently, the JAG model is offered in nearly 1,250 public high schools, community colleges, and alternative learning centers in 34 states.

“We are thankful to for the opportunity to partner with AT&T,” said Lisa Handziak, President, JAG Kentucky. “The funding provided by AT&T will help us reach our mission of leading our graduates through a successful transition into the workforce, training or postsecondary education.”

In more than three decades of operation, JAG has helped more than 1.2 million young people stay in school through graduation, pursue post-secondary education and secure quality entry-level jobs leading to career advancement opportunities. The JAG Kentucky Graduating Class of 2016 achieved 97% successful outcomes, meaning students were enrolled in post-secondary education, were employed, or some combination of the two within 12 months after they graduated from high school.

Since 2008, AT&T and the AT&T Foundation have provided more than $11.4 million in funding to JAG and its local affiliates. This support is part of AT&T Aspire, which helps provide access to education and training people need to get and keep good jobs. Since 2008, AT&T has committed $400 million to help millions of students in all 50 states and around the world.

About Jobs for America’s Graduates
Jobs for America’s Graduates (JAG), is a non-profit youth development program committed to helping America’s most at-risk kids excel in high schools, prepare for success in college, and embark on a rewarding career. Since its inception in 1980, JAG has served over 1.2 million at-risk kids, and is currently serving over 57,000 students in 34 states. JAG students have a graduation rate of over 90 percent, and approximately 80 percent of those graduates go on to postsecondary education, military service and/or full-time employment.

About Philanthropy and Social Innovation at AT&T
AT&T Inc. is committed to advancing education, strengthening communities and improving lives. We have a long history of investing in projects that create learning opportunities, promote academic and economic achievement, and address community needs. Our AT&T Aspire initiative uses innovation in education to drive student success in school and beyond. With a financial commitment of $400 million since 2008, AT&T is leveraging technology, relationships and social innovation to help all students make their biggest dreams a reality.

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November 10, 2017

AT&T Invests More Than $250M Over 3-Year Period to Enhance Local Networks in Greater Louisville Area

Posted by AT&T Kentucky Team

At AT&T¹, we’ve invested more than $250 million in our greater Louisville area wireless and wired networks during 2014-2016. These investments enhance reliability, coverage, speed and overall performance for residents and businesses. They also improve critical services that support public safety and first responders.

The AT&T LTE network covers nearly 400 million people in North America. Notable network enhancements in the greater Louisville area in 2016 included:

  • 102 bandwidth expansions
  • 63 additional carrier adds

AT&T plans to continue its investment in Kentucky with additional upgrades.

“Our wired and wireless buildout plans in Kentucky include hundreds of millions of dollars dedicated to improving our networks,” said Hood Harris, president of AT&T Kentucky. “These plans, which also pave the path to 5G mobile services in the years ahead, represent the type of investment that is encouraged by forward-looking public policies like the act modernizing communications regulations that Governor Bevin recently signed.”

“As we hear of investments like this, we can be thankful for the leadership of our state and local officials who were key in creating an environment that can lead to greater investments in Kentucky’s communications networks,” said Kent Oyler, president and CEO Greater Louisville Inc.

Additionally, the First Responder Network Authority (FirstNet) recently chose AT&T to build a nationwide public safety broadband network. The network will be dedicated to America’s police, firefighters, EMS personnel and other first responders when they need it. Should Kentucky opt-in to the FirstNet network, we will build upon our current and planned investments with a dedicated focus on the state’s first responders.

And we would expect to make a significant investment to upgrade and maintain Kentucky’s FirstNet network over the next 25 years, bringing your first responders the coverage, value and experience they expect.

For the third year in a row, FORTUNE magazine recognized AT&T as the Most Admired Telecommunications Company in the world in 2017. We also placed No. 37 among the Top 50 World’s Most Admired companies.

AT&T is the only telecommunications company on the list. We ranked No. 1 in all 9 attributes. This included innovation, financial soundness and quality of products/services.

We continue to expand the scope of our ultra-fast internet powered by AT&T Fiber. We now market our ultra-fast internet service powered by AT&T Fiber to more than 50,000 customer locations in the greater Louisville area.

We have the largest fiber network within our 21-state wireline footprint². We also now market a 1 gigabit connection³ on our 100% fiber network to 4.6 million locations across 52 major metro areas. We plan to reach at least 75 major metros overall. We expect to add 2 million locations in 2017, and we plan to reach at least 12.5 million locations by mid-2019.

We have an extensive Wi-Fi network with more than 40,000 AT&T Wi-Fi hotspots at popular restaurants, hotels, bookstores and retailers. And we provide access to Wi-Fi at more than 1 million locations around the world. Most AT&T smartphone and home internet customers get access to the entire national AT&T Wi-Fi Hot Spot network* at no additional cost. Wi-Fi usage doesn’t count against customers’ monthly wireless data plans.

To learn more about our coverage in Louisville or anywhere in the U.S., visit the AT&T Coverage Viewer. For updates on the AT&T wireless network, please visit the AT&T network news page.

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¹ AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
² Based on publicly available data for the top fiber providers in the AT&T operating footprint.
³ Actual customer speeds may vary. Download speeds are typically up to 940Mbps due to overhead capacity reserved to deliver the data.
* Wi-Fi enabled device required. Other restrictions apply. See www.attwifi.com for details and locations

November 01, 2017

Join me this Veterans Day to Thank Our Heroes

Posted by Hood Harris

Veterans Day is a day of reflection. Reflecting on our country’s past. Reflecting on where we are today. And, most importantly, reflecting on those who fought for our freedoms.

AT&T has a long history of supporting our military and First Responders. We’ve committed to hiring 20,000 veterans by the year 2020. We’re also using our talents to construct a public safety broadband network called FirstNet to connect our First Responders in new ways.

On Veterans Day and every day, we are thankful for our service members.

Join me this Veterans Day in thanking our heroes for their bravery and sacrifices.

Veterans day

To join us in thanking a veteran or military family, share a photo, video or a simple note of gratitude on social media using #ThankOurHeroes.

We are proud to join our voices together with a message to veterans: thank you for your service!

Sincerely,

Hood Harris
President — AT&T Kentucky

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September 25, 2017

Apply for a job with AT&T in Kentucky

Posted by Hood Harris

Consumer demand for modern communications technologies and high-speed connectivity is booming, and AT&T is looking for motivated Kentuckians to help meet that demand.

With full and part-time retail positions available in a host of cities throughout the Commonwealth, we need your help to spread the word.

Priority hiring events are scheduled for Louisville and Owensboro where applicants will have opportunities to quickly apply, test, interview and, potentially, receive a conditional job offer to be considered to join our team in the local metro area.

KY In store

For immediate consideration, visit http://bit.ly/2xcvCsF and apply for the job in your area.

I will keep you informed as we have information on future jobs and hiring events.

In the meantime, please check kentucky.att.com often for information related to job openings and other activities across the Commonwealth.


Sincerely,

Hood Harris
President — AT&T Kentucky

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September 18, 2017

AT&T pledges $1.4M to hurricane relief in communities hit by Harvey & Irma with new matching donation

Posted by Hood Harris

The devastation wrought by disasters like Hurricanes Irma and Harvey require a long-term effort to rebuild. Team Rubicon and its cadre of high-skilled, mostly veteran volunteers are the best of the best. And we’re proud to stand with them. So now, let us come to together and raise $2 million.

KY Rubicon
AT&T will match each dollar donated to Team Rubicon through the text-to-donate program, no matter which wireless carrier you use, up to $1 million. By texting RUBICON to 80077, $10 will be donated by the customer to Team Rubicon (TR), a veteran-led disaster response organization, and then matched by AT&T.*

During disasters, our communities need rapid response, as well as sustained recovery. That’s why AT&T is committing to donate another $1.4 million to hurricane relief, which includes:

  • The $1 million matching donation to Team Rubicon
  • $150,000 to Telecoms Sans Frontieres, a group that is working to reestablish connectivity for emergency responders and communities in the Caribbean
  • And finally $250,000 to local charities in states impacted by Irma. We will work with state officials to direct the $250,000 donations where they can be most beneficial.


In response to Hurricane Harvey, AT&T previously contributed $100,000 to the Greater Houston Community Fund, $100,000 to the American Red Cross Hurricane Harvey Fund and $50,000 to the Coastal Bend Community Foundation in South Texas.

To learn more about our response to Hurricane Irma, Click here. And, click here to learn about our response to Hurricane Harvey.

Together we can rebuild.

Thanks,

Hood Harris
President — AT&T Kentucky

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September 12, 2017

Heading back to school

Posted by Hood Harris

I want to wish all of our youth, from kindergarteners to seniors in college, the best of luck with their studies as a new school year begins. This time of the year is exciting and usually synonymous with words like “change” and “transformation.” At AT&T, that feeling of innovation never goes away because we are always planning for the future in Kentucky. From healthcare to education, AT&T is finding innovative solutions to help us all become smarter, healthier and more connected. That’s why I am excited to share the stories below with you today.

Sincerely,

Hood Harris
President — AT&T Kentucky

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September 11, 2017

Closing the 'homework gap' for our students

Posted by AT&T Kentucky Team

homework gap

Technology and learning go hand in hand. Unfortunately, not everyone has access to the internet at home, making it hard for kids to do homework and learn at their own pace and for families to stay up to date and connect with teachers.

That’s why The National PTA (Parent Teacher Association) and AT&T have teamed up to help close the “homework gap” and ensure SNAP-eligible families in select states1 have the resources they need for children to succeed in the classroom and beyond.

Through their collaboration, National PTA and AT&T will help qualifying families connect to low-cost internet service through Access from AT&T. The Access program offers those families a 10Mbps internet connection at home for $10 per month.2 You can visit ATT.com/Access for full details.

Together, the National PTA and AT&T will also teach parents how students are using digital technology in the classroom. Families will get tips about using technology and the internet to support their child's education at home. For example, the AT&T Digital You® portal includes English and Spanish language resources and tools for getting online, using technology safely, using online learning sites, job searching and more.

"Technology and the internet have created countless opportunities for teaching and learning. Having access to both is essential for students to develop the skills they need to be competitive," said Jim Accomando, president of National PTA. "Increasing internet access for families is critical to help make sure all students have every opportunity for success."

For more information about National PTA and AT&T's collaboration, visit PTA.org/DigitalAccess.

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1Available only in the AT&T 21-state wireline footprint. In California only SSI recipients also may qualify.

2 Additional eligible speed tiers (5Mbps for $10 a month or 3Mbps/1.5Mbps/768Kbps for $5 a month) may be provided, depending on availability at your address. Internet speed claims represent maximum network service capability speeds. Actual customer speeds may vary based on factors, including site traffic, content provider server capacity, internal network management factors and device capabilities, and are not guaranteed. For more information, go to att.com/speed101. Pricing excludes taxes. Service will include a monthly data allowance of either 150GB or 1TB of data/mo. depending on the type and speed of service you receive. If you exceed your monthly data plan allowance, you will be automatically charged $10 for each 50GB of data usage in excess of your data plan, even if less than 50 gigabytes is used. For more information, go to att.com/internet-usage. Other restrictions apply. Go to att.com/access for full details.

September 10, 2017

WATCH: Helping the blind ‘see’ the solar eclipse

Posted by AT&T Kentucky Team

Eclipse

Click here to watch the video. 

On Aug. 21, people across the U.S. stepped outside and experienced one of nature’s most visual phenomena — a total solar eclipse. But, what about people who are blind?

The start-up Aira had a possible solution. 

Aira came to the Connected Health AT&T Foundry to improve wireless connectivity for their ground-breaking platform, using smart glasses and remote technology to connect those with diminished vision. The user, called an Aira Explorer, taps on the glasses to connect to an Aira agent who offers assistance. Using a video camera, the agents can “see” from the wearer’s perspective in near real time. Then, the agent can communicate back to the wearer.

On Aug. 21, a Nashville-based Aira Explorer stepped outside, connected with his Aira agent and began to experience the eclipse through his mind’s eyes. The conversation broadcasted live, sharing the audio eclipse experience for all.

But we didn’t want to stop there, so AT&T tapped Georgia Tech’s Sonification Lab to develop a soundtrack built using eclipse data. Think of it as an eclipse soundtrack driven by data. In lab, the team of students and researchers, based out of the School of Psychology and School of Interactive Computing, has been taking images and data points from past eclipses and turning them into sounds that showcase what is happening in the sky. 

So, while millions watched the sky, people who are blind were able to listen as the sun and moon created a symphony of their own. A symphony that will now, through the power of technology and the AT&T network, be more accessible to all. 

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September 09, 2017

Start the school year strong with the Khan Academy LearnStorm Challenge!

Posted by AT&T Kentucky Team


Khan academy


As students swap out their beach bags for backpacks, it can be a tough transition back to the classroom after summer break. Some studies show that a full month of learning may be lost during this short period away from school.

Share Learnstorm with your student's teacher!

To help students get back in the groove of school, AT&T is teaming up with Khan Academy to help ensure that teachers and students have the tools needed to start the school year strong. Khan Academy’s LearnStorm is a free, 6-week online challenge from Sept. 12 to Oct. 20 that will help students build the skills and mindsets they’ll need for a successful year of learning.

LearnStorm is open to all learners in grades 3 through 12, with an enhanced experience for educators in accredited U.S. schools or homeschools who sign up their classes. Teachers or parents assign videos, exercises and educational articles to students. Students then complete the assignments on their computers or mobile devices to earn prizes individually, for their class and for their school!

Share LearnStorm with your student's teacher to get their classroom signed up today! You can also sign your child up for Khan Academy and have them complete the LearnStorm challenge on their own, starting Sept. 12.

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September 08, 2017

More competitive tax rates will fuel investment, encourage hiring and increase wages

Posted by AT&T Kentucky Team

Tax reform

We know that when more people are working, they have more money to spend. And, when investment increases, so does economic activity and hiring.

We have a once-in-a-generation opportunity to make the United States more competitive globally and to unlock domestic investment and job creation by businesses of all sizes.

Fixing our broken tax code — which just about everyone agrees is too complex and confusing — is essential to jump-starting private sector investment and accelerating economic growth.

At AT&T, we are confident that these reforms will encourage all businesses to step up their capital investment plans. Indeed, significant and comprehensive tax reform will put AT&T in a position to invest more, such as in efforts to expand our broadband fiber and wireless build-out.

Find out more about meaningful tax reform.

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September 05, 2017

Hurricane Harvey Disaster Relief

Posted by AT&T Kentucky Team

In the aftermath of Hurricane Harvey, we continue to see the extensive damage caused by heavy rainfall and widespread flooding as the storm now moves.

Local communities have persevered through this destructive storm as first responders and community members have stepped in to help those affected. While recovery efforts in these areas have only just begun, we at AT&T will do our part to help communities damaged by Hurricane Harvey recover and rebuild.

At AT&T, we know how critical communication can be during times of disaster. Connecting with loved ones or emergency responders is crucial in times like these. That is why our teams are continuously monitoring our networks and doing our best to ensure our customers stay connected without disrupted service.

Text 'HARVEY' to 90999 to donate $10 to the American Red Cross. You can help prepare for, respond to and help people recover from disasters.

AT&T has donated $350,000 to aid communities following Hurricane Harvey, which includes $100,000 to the American Red Cross Hurricane Harvey Fund.

We hope that you will join us in aiding our friends in Texas and Louisiana. Your contribution will help communities get back on their feet.

Our communities have come together through their strength and sense of community. With your help, we can continue to show resiliency in the face of disaster. At AT&T, we will work to help make sure those who are impacted stay connected and will stand with them as they begin a tough road to recovery.

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August 23, 2017

100% Fiber Network Powered by AT&T Fiber Expands in Louisville Area

Posted by AT&T Kentucky Team

Ultra-Fast Internet Speeds Now Available to More than 80,000 Homes, Apartments and Small Business Locations in the Louisville Area

AT&T* is now offering a 1 gigabit connection1 on our 100% fiber network powered by AT&T FiberSM to more customer locations in the Louisville area.

Our fastest internet speed tier, AT&T Internet 1000, is now available to more than 80,000 homes, apartments and small businesses in the Louisville area.

The Louisville area is one of 57 metros nationwide where our ultra-fast internet service is currently available. We plan to reach at least 75 metros with our fastest internet service.

Today, we market a 1 gigabit connection1 on our 100% fiber network to over 5.5 million locations across 57 metros. We plan to reach at least 12.5 million locations by mid-2019.

“Our customers are increasingly interacting with their world in more data-intensive ways,” said Hood Harris, President, AT&T Kentucky. “A growing number of people are streaming content directly from their devices, and interacting with family and friends through live videos. For these reasons, we’re continuing to expand the availability of our fastest internet speeds to more Louisville area locations.”

“The 100% fiber network from AT&T will contribute to our growing economy and high quality of life for families throughout Louisville and right here in Jeffersontown,” said Jeffersontown Mayor Bill Dieruf. “Access to high-speed internet helps to create and attract new jobs, grow small businesses and improve access to educational opportunities. I’m thrilled to have this investment in our community.”

AT&T Internet 1000, is our fastest internet speed tier on our 100% fiber network. It is offered at $70 per month for customers who bundle with another AT&T service on a single bill, or only $80 per month standalone. Either way, there are no extra monthly fees and equipment is included with a 12-month agreement.3 Customers are also able to add our award-winning DIRECTV or U-verse TV service as well. We have single, double and triple play offers to fit each customer’s needs.

What can I do with a service that starts with a 1 gig connection?
You can download 25 songs in 1 second or your favorite 90-minute HD movie in less than 34 seconds.4 Customers can enjoy our fastest upload and download speeds.

You can also quickly access and stream the latest online movies, music and games. These ultrafast speeds let you easily telecommute, video-conference, upload and download photos and videos, and connect faster to the cloud.

What is AT&T Fiber?
Our 100% fiber network under the AT&T Fiber umbrella brand lets customers choose from a range of internet speeds, all over an ultrafast internet connection. This 100% fiber network is just one of the network technologies we plan to use to connect customers as a part of AT&T Fiber.

Frost & Sullivan recently recognized AT&T for its leadership in high-speed internet services. It awarded AT&T the 2016 Company of the Year Award for Broadband Access. The analyst firm praised AT&T for “rapidly evolving into a new form of telecommunications company; one that is based on the delivery of broadband access, both fixed and mobile, as well as services that ride that access.”

For more information on AT&T Fiber, visit att.com/getfiber.

AT&T in Louisville:
AT&T has invested nearly $250 million in its wireless and wireline networks in Louisville between 2014 through 2016. This drives upgrades to reliability, coverage, speed and performance for residents and business customers.

1Actual customer speeds may vary. Download speeds are typically up to 940Mbps due to overhead capacity reserved to
deliver the data.
2Initial availability limited to select areas. May not be available in your area. Go to https://www.att.com/internet/ to see if
you qualify.
3After 12 months, price moves to standard rate of $90/mo.
4Speed/Time examples are estimates.

Cautionary Language Regarding Forward Looking Statements: Information set forth in this news release contains financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T Inc.'s filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update or revise statements contained in this news release based on new information or otherwise.

About AT&T
AT&T Inc. (NYSE:T) helps millions around the globe connect with leading entertainment, business, mobile and high speed internet services. We offer the nation’s best data network* and the best global coverage of any U.S. wireless provider.** We’re one of the world’s largest providers of pay TV. We have TV customers in the U.S. and 11 Latin American countries. Nearly 3.5 million companies, from small to large businesses around the globe, turn to AT&T for our highly secure smart solutions.

Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and YouTube at youtube.com/att.

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

*Claim based on the Nielsen Certified Data Network Score. Score includes data reported by wireless consumers in the Nielsen Mobile Insights survey, network measurements from Nielsen Mobile Performance and Nielsen Drive Test Benchmarks for Q3+Q4 2016 across 121 markets.

**Global coverage claim based on offering discounted voice and data roaming; LTE roaming; and voice roaming in more countries than any other U.S. based carrier. International service required. Coverage not available in all areas. Coverage may vary per country and be limited/restricted in some countries.

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August 17, 2017

Fixed Wireless Internet now in rural Kentucky with more on the way

Posted by AT&T Kentucky Team

Dear Friend,
 
This month, we were pleased to begin announcing the availability of our Fixed-Wireless Internet service in underserved parts of rural Kentucky.

Once again, Kentucky is leading the way, welcoming innovation and investment, and opening the door to greater broadband access in our rural communities.
Fixed Wireless Internet in Kentucky
In the coming months, we will hold events across the Commonwealth to announce additional availability of this high-speed connectivity.

We all know that expanding access to broadband is a key priority for leaders at the local, state and federal levels, and this program is a great example of how private industry and the government can work together to address a clear community need.


The more than 2,600 men and women, who work for AT&T and call Kentucky home, are working every day to turn our investments into the high-speed connectivity that Kentucky’s residents and businesses demand, and through this innovative service, we are further closing the remaining connectivity gap in rural Kentucky.

This initial activation is part of our FCC Connect America Fund commitment to serve more than 84,000 underserved locations with this technology across Kentucky by 2020.

Our Fixed-Wireless Internet is a cost-effective way to deliver high-quality, high-speed internet to customers living in rural and underserved areas and delivers a home internet connection with download speeds of at least 10Mbps from a wireless tower to a fixed antenna on customers’ homes or businesses.

I will provide updates about additional availability as our teams continue to deploy this infrastructure to communities across rural Kentucky.

For more information on Fixed-Wireless Internet from AT&T, visit att.com/internet/fixed-wireless.html.

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August 01, 2017

Gov. Bevin Approves Buildout Plan for First Responder Network

Posted by AT&T Kentucky Team

Dear Friend,    
 
I’d like to share some exciting and historic news with you. Gov. Matt Bevin signed a letter accepting the FirstNet and AT&T* plan to deliver a wireless broadband network to the Commonwealth’s public safety community. This makes Kentucky one of the first states in the country to “opt in” to FirstNet and bring advanced technologies that will help first responders save lives and protect communities.

FirstNet and AT&T will build, operate and maintain a highly secure wireless broadband communications network for Kentucky’s public safety community at no cost to the state for the next 25 years. The FirstNet network will deliver innovation and create an entire system of modernized devices, apps and tools for first responders.
 
This is one of the most economical and technologically advanced decisions Gov. Bevin will make for the Commonwealth’s first responders and the residents they serve. The network will transform the way Kentucky’s fire, police, EMS, emergency management and other public safety personnel communicate and share information. Specifically, FirstNet and AT&T will:

blue diamond Connect first responder subscribers to the critical information they need in a highly secure manner when handling day-to-day operations, responding to emergencies, and supporting large events, such as the Kentucky Derby, Thunder Over Louisville and Kentucky Oaks in Louisville.
 
blue diamond Create an efficient communications experience for public safety personnel in agencies and jurisdictions across the Commonwealth. This would help during natural disasters like the 2016 severe storms that caused tornadoes, flooding, landslides and mudslides in over 20 Kentucky counties.
 
blue diamond Enhance network coverage in rural areas. This will benefit first responders and residents in areas such as rural Eastern Kentucky and more.
 
blue diamond Drive infrastructure investments and create jobs across the state.
 
blue diamond Usher in a new wave of innovation that first responders can depend on. This will create an ever-evolving set of life-saving tools for public safety, including public safety apps, specialized devices and Internet of Things technologies. It also carries the potential for future integration with NextGen 9-1-1 networks and Smart Cities’ infrastructure. 

The FirstNet solution that will be built in Kentucky was designed with direct input from the Commonwealth’s public safety community. Since 2013, FirstNet has met with Kentucky officials and public safety personnel to address their unique communication needs.

FirstNet and First Responders

The decision enables FirstNet and AT&T to begin creating an entirely new wireless ecosystem for public safety communications. Specifically, Kentucky’s first responder subscribers will have immediate access to quality of service and priority to voice and data across the existing nationwide AT&T LTE network. Preemption for primary users over the AT&T LTE network is expected by year-end. This means fire, police, EMS and other public safety personnel will have dedicated access to the network when and where they need it — 24/7/365, like their mission.
 
We look forward to working with the public safety community and leaders statewide to create an entirely new wireless ecosystem for public safety communications.

For more information on FirstNet, please visit FirstNet.gov/mediakit and att.com/FirstResponderNews. For more about the value FirstNet will bring to public safety, please visit FirstNet.com.

Sincerely,

Hood Harris
President — AT&T Kentucky

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May 23, 2017

AT&T honoring our nation’s heroes

Posted by AT&T Kentucky Team

Why I Carry The Load


While we are grateful for our nation’s heroes every day, Memorial Day offers a national day to honor the men and women who gave their lives in service to our country.

At AT&T, we know our nation’s service men and women make sacrifices to protect our country and our freedoms. It is an honor to support them, and, this year, AT&T is a proud sponsor of Carry The Load.

Carry The Load works to bring all Americans together to participate in honoring our nation’s heroes every day. This includes a national, 6,200-mile relay where veterans and citizens honor those heroes’ sacrifice and take a turn experiencing the weight of a rucksack. All of the money raised at this event goes directly to support Carry The Load’s Continuum of Care program where partner charities are on the front lines to help those heroes and their families who have given so much to this country.

In 2003, AT&T employee Matt Foster, then a soldier in the US Army, left his family, friends and future wife for an overseas deployment. His Forward Operating Base (FOB) would often go on “Comms Blackout,” usually meaning a soldier on his FOB had been killed or seriously injured and their family was being officially notified. It’s that experience that led Matt to get involved with Carry The Load.

At AT&T, we are honored to support our nation’s service men and women. To learn more about how to get involved and see Carry The Load’s full relay route from coast to coast, please click here.

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May 04, 2017

AT&T Invests Hundreds of Millions in Kentucky Network — Continues to Hire

Posted by Hood Harris

Dear Friends,

I’m excited by our recent announcement that in an effort to help meet growing consumer demand, we have invested nearly $700 million in our Kentucky networks during 2014-2016. These investments drive a wide range of upgrades to reliability, coverage, speed and overall performance for residents and businesses throughout Kentucky. They also improve critical services that support public safety and first responders.

In 2016, we made more than 800 wireless network upgrades and a host of enhancements to our wired network that powers home and business high-speed internet connectivity throughout Kentucky, including: 

internet connectivity icons

Bullet point396 bandwidth expansions.

Bullet point 412 additional carrier adds to improve the quality of coverage by increasing data speeds.

Bullet point 27 new cell site builds to expand wireless coverage.

Bullet point 11 LTE overlays on existing cell sites to increase coverage and signal strength.

Bullet pointWe now market our ultra-fast internet service powered by AT&T Fiber to more than 50,000 customer locations in the Louisville area.

Bullet pointWe have also began deploying fiber to homes to offer residential services in Bowling Green, Georgetown, Hopkinsville, Richmond and Stanton, and in areas around Bardstown, Paris, Corbin and Winchester.

In addition to the investment in our network, we are also investing in our workforce by expanding retail and technician positions in Frankfort, Louisville and Shelbyville. On Tuesday, May 9, we’ll be holding a priority hiring event from 10 a.m.–2 p.m. at our Louisville retail store located at 3014 Bardstown Rd. For more information, visit att.jobs/GetHired.

It’s an exciting time at AT&T Kentucky, and I am proud of the thousands of employees who work every day to engineer, build and maintain the infrastructure that delivers our high-speed services and keeps Kentuckians connected.

Sincerely,

Hood Harris
President — AT&T Kentucky

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March 30, 2017

AT&T to Deliver Nation's First-Ever Public Safety Network

Posted by Hood Harris

Dear Friends,

There’s no connection more important than one that can save a life. During emergencies, lives depend on public safety personnel communicating without interruption. Unfortunately today, police, firefighters and emergency medical services personnel often lack the interoperable communications capabilities needed to coordinate and communicate across agencies and jurisdictions when disaster strikes.

That’s why FirstNet, an independent authority established by Congress in 2012, has just selected AT&T to build and manage America’s first-ever nationwide broadband network dedicated to first responders. This is a major step forward for public safety and for the broadband network our nation’s first responders have fought for and deserve.

The FirstNet network will strengthen and modernize public safety’s communications capabilities, enabling them to coordinate and respond more quickly and effectively during day-to-day operations, as well as man-made and natural disasters. The ability to share data, videos and photos — and to access apps — can provide life-saving insights even before emergency personnel arrive on the scene.

FirstNet

Our employees represent a nearly 140-year-old heritage of providing innovative, robust, resilient networking capabilities for first responders and public safety agencies. We look forward to collaborating with FirstNet and each of the 50 states, 5 U.S. territories and the District of Columbia to develop adoption plans specific to their needs.

For more information on the selection of AT&T, please visit att.com/FirstResponderNews.

Sincerely,

Hood Harris
President — AT&T Kentucky

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