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January 03, 2019

We are connecting more people, places and things than ever before

Posted by Mayo Flynt

We just closed out a remarkable year — connecting more people, places and things than ever before. I am so proud of what we have accomplished in Mississippi, and as I look ahead in 2019, I am excited for what is to come. I hope you, your family and your friends had a happy holiday season and a happy New Year! I look forward to a productive 2019.

Mayo Flynt
President — AT&T Mississippi


Thank You for Walking Toward a Healthier Mississippi

Heartwalk

A message from Mayo Flynt, President – AT&T Mississippi:


Thank you to the AT&T employees and retirees in Mississippi who helped us reach our goal in support of the American Heart Association as part of the recent 2018 Metro Jackson Heart Walk.

I was honored to represent our company as Chair of the event which was held on November 17. This year’s walk raised $245,000, which helps the American Heart Association impact the health of all Americans in many ways including educating adults on the signs and symptoms of heart attacks and strokes, helping hospitals provide better treatment for cardiac and stroke patients, advocating for AEDs in the community, and so much more.

Heart disease is Mississippi's number one killer and it's important that our company and employees continue demonstrating our commitment to supporting our community, our citizens and the future good health of our state. Thank you again for supporting this effort and showing how AT&T is making a positive difference for the people of Mississippi.

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January 02, 2019

Turbines on the rise: Introducing “AT&T Windstrong”

Posted by AT&T Mississippi

AT&T Windstrong

Hundreds of wind turbines are on the rise at 4 wind energy centers now under construction as part of AT&T’s commitment to renewable energy. Standing nearly 500 feet tall, these turbines will help deliver up to 820 megawatts (MW) of clean, wind energy to the American power grid. The projects will be among the first to go online as part of AT&T’s renewable energy program – and our employees have voted to call them: AT&T Windstrong.

After a recent visit to one of the AT&T-backed wind farms under development, I agree with my colleagues that AT&T Windstrong is a fitting name for the collection of turbines that will help reduce greenhouse gas emissions equivalent to taking more than 530,000 cars off the road a year.1 And, as they are going up, our AT&T-backed projects are creating as many as 1,000 construction jobs and dozens of full-time jobs in local communities.2

AT&T employees are passionate about serving our communities and caring for our world. From the beginning, our employees have shown great enthusiasm and support for our renewable energy investments. So, we invited them to help us name the first AT&T-backed wind projects.

Thousands of AT&T team members cast their votes and selected the name: AT&T Windstrong.

We’re proud of our investments that are helping to enable a clean energy future. As one of the largest corporate purchasers of renewable energy in the country,3 these investments are helping to scale an energy solution that’s critical to the transition to a low-carbon economy. And, we’re very pleased to give them a name our employees have selected.

With the backing of our employees, and in collaboration with partners such as NextEra Energy Resources,4 we’ve made a long-term commitment to renewable energy. It’s one way we’re working to care for the planet — and it’s a key part of our 10x Carbon Reduction Goal to enable carbon savings 10x the footprint of our operations by 2025.

Check out this footage of one AT&T-backed wind energy center now coming to life and stay tuned for updates on our renewable energy program at att.com/renewable-energy.

Learn about AT&T’s other environmental and social responsibility initiatives at att.com/csr.

1EPA Greenhouse Gas Equivalencies Calculator: https://www.epa.gov/energy/greenhouse-gas-equivalencies-calculator
2Source: NextEra Energy Resources. Email: Media.Relations@NextEraEnergy.com | Phone: 561-694-444
3Business Renewables Center (2017). BRC Deal Tracker. http://businessrenewables.org/corporate-transactions/
4NextEra Energy Resources will build, own and operate the AT&T-backed projects. For more information on NextEra Energy Resources, visit www.nexteraenergy.com

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January 01, 2019

AT&T 5G is now live in parts of 12 U.S. cities

Posted by AT&T Mississippi

5G

5G technology is an evolution, not a single event. In 2018, AT&T was the first and only company in the U.S. to offer a mobile 5G device over a commercial, standards-based mobile 5G network. We brought mobile 5G to 12 cities last year, and plan to reach at least 19 cities in early 2019.

Meanwhile, we’ve been hard at work laying the foundation with 5G Evolution, as well as LTE-LAA. Indeed, we’ve made the nation’s best network — according to America’s biggest test1 — even better by announcing 99 new 5G Evolution markets. This brings our total number of markets with these technologies to 239. As a reminder, 5G Evolution markets are locations where we’ve deployed technologies that enable peak theoretical wireless speeds for capable devices of at least 400 megabits per second.2 We offer 5G Evolution in over 400 markets. In the first half of 2019, we plan to offer nationwide coverage, making 5G Evolution available to over 200 million people.

The other technology we’re using to lay the mobile 5G foundation is LTE-LAA. With LTE-LAA, the network technologies have a peak theoretical wireless speed for capable devices of 1 gigabit per second.2 LTE-LAA is now live in parts of more than 20 cities.

In terms of devices, we offer 13 different ones capable of accessing both 5G Evolution and LTE-LAA network technologies. The devices include: LG V30 and LG V35 ThinQ, Motorola Z2 Force Edition, Netgear Nighthawk Mobile Router, Samsung Galaxy S8 and Galaxy S9 series devices and others, including a 5G smartphone from Samsung in the first half of 2019.
________________________________________

1 Based on GWS OneScore Sept. 2018. Excludes crowd source studies.
2 Actual speeds are lower and will vary. See http://about.att.com/sites/broadband/performance for more information on wireless speeds.


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December 31, 2018

AT&T and Cradlepoint provide the first step on the path to 5G for first responders

Posted by AT&T Mississippi

First Responders

Access to New Cradlepoint Routers Gives FirstNet and AT&T Users the Fastest Speeds Possible Today with an Upgradable Path to 5G in the Future

As AT&T drives the future of 5G closer, we’re working with Cradlepoint to help first responders and businesses prepare for this coming shift. Now, Cradlepoint’s latest in-office and rugged in-vehicle 5G Evolution routers are available only on the FirstNet communications platform and AT&T network.1 The devices provide first responders and businesses with the fastest speeds possible today2 while also giving them a path to easily upgrade to 5G in the future.

These Cradlepoint 5G Evolution routers are available only to FirstNet subscribers and AT&T business customers until March 2019.

IBR900-1200M and IBR1700-1200M – Ruggedized, GPS-enabled mobile routers built to connect a wide range of in-vehicle applications that can be used in a variety of public safety and commercial settings: police cruisers, ambulances, fire apparatuses, mobile command centers, public utility vehicles, school buses, delivery trucks, taxi and limo fleets, and more.

AER2200-1200M – An all-in-one office router designed for small- to medium-sized businesses.

MC400-1200M – A modular modem that can be used with applicable Cradlepoint routers to provide primary or secondary LTE connectivity on the FirstNet communications platform or other AT&T networks.
These routers provide fast, highly secure and reliable wireless connectivity today. And their modular modem design will allow users to easily upgrade the routers as new technologies become available. Cradlepoint and AT&T are collaborating on the development of 5G solutions that will provide public safety and business customers with a path to full 5G connectivity in the future.

“The new opportunities that 5G will bring have captured the interest and imagination of both the public safety and enterprise sectors,” said Brian Partridge, vice president at 451 Research. “AT&T and Cradlepoint are helping lay the foundation for future 5G success by helping bring faster speeds to these groups today while collaborating to deliver a potential pathway to full 5G as it becomes available in the future.”


For Public Safety

These Cradlepoint devices are certified as FirstNet Ready™, undergoing more than 3,500 tests. That means first responders using these routers can experience fast connections while still benefitting from FirstNet’s unique qualities, like enhanced security on a dedicated and physically separate network core, prioritized communications, increased coverage and capacity through Band 14, and more.

With multiple device options available, public safety entities have the flexibility to choose the right tool for the job. For example, Cradlepoint’s in-vehicle router could be used to enhance first responders’ ability to send and receive high-quality video while in the field and enable computer-aided dispatch (CAD) for police cruisers, fire trucks, or ambulances. Public safety entities could also drop the router into a mobile command center to establish connectivity during a disaster or planned event.

“Uniting the unmatched benefits of FirstNet with the future promises of 5G can unlock a whole new world of public safety potential. These Cradlepoint devices serve as an important step in that progression,” said Chris Sambar, senior vice president, FirstNet at AT&T. “By bringing these devices to the FirstNet ecosystem, we can continue to keep public safety on the cutting-edge in network technology. First responders can benefit from fast speeds today while getting a path to easily move to 5G at a future state without having to fully rip and replace their equipment.”

FirstNet subscribers can get in touch with their local sales rep to order these Cradlepoint devices. New customers can order by visiting FirstNet.com and clicking on “contact us.”

More on our path to 5G can be found at att.com/5Gnews.


1Until March 2019
2These new edge solutions take advantage of AT&T’s 5G Evolution network – capable of reaching peak theoretical speeds of at least 400 megabits per second for capable devices3 – and LTE-LAA network – capable of reaching peak theoretical speeds of 1 gigabit per second for capable devices.3 By the end of the year, 5G Evolution will be available in more than 400 markets with nationwide coverage planned for 2019. And LTE-LAA is in parts of 31 cities with more coming this year.
3Actual speeds are lower and will vary. See http://about.att.com/sites/broadband/performance for more information on wireless speeds.

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December 19, 2018

100% Fiber Network Powered by AT&T Fiber Now Available in Areas of Hattiesburg, Starkville and Tupelo

Posted by AT&T Mississippi Team

Ultra-Fast Internet Speeds Available to Homes, Apartments and Small Business Locations in Parts of Hattiesburg, Starkville and Tupelo

Jackson, Miss, Dec. 13, 2018 — AT&T* is now offering a 1 gigabit connection1 on our 100% fiber network powered by AT&T FiberSM to customer locations in parts of Hattiesburg, Starkville and Tupelo.2

We now market our ultra-fast low-latency internet service powered by AT&T Fiber in more than 10 million locations across 84 metros nationwide. In 2018, we added over 3 million locations and we plan to reach at least 14 million locations by mid-2019.

“More than 2,800 men and women who work for AT&T and call Mississippi home continue working to bring better, more reliable and faster connectivity to the people of our state,” said Mayo Flynt, President of AT&T Mississippi. “With additional fiber networks now available in parts of Hattiesburg, Starkville and Tupelo, AT&T continues expanding our high-quality services to reach more people and improve the quality of life in Mississippi.”

Our continued investment in the convergence of fiber and 5G and the future of connectivity unlocks faster speeds and better experiences for education, business, entertainment and more. 

An ultra-fast internet connection powered by AT&T Fiber lets you quickly access and stream the latest online movies, music and games. You can easily telecommute, video-conference, upload and download photos and videos, and connect faster to the cloud.

Eligible locations can choose from a range of internet speed plans on our 100% fiber network. Plans are designed to deliver the same speeds up and down. These plans include AT&T Internet 100, AT&T Internet 300 and AT&T Internet 1000.

For more on AT&T Fiber, go to att.com/getfiber.

1Actual customer speeds may vary and are not guaranteed. For AT&T Internet 1000, download speeds are typically up to 940Mbps due to overhead capacity reserved to deliver the data.

2Initial availability limited to select areas. May not be available in your area. Go to  https://www.att.com/internet/ to see if you qualify.


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AT&T in Mississippi

AT&T has invested nearly $700 million in its wireless and wireline networks in Mississippi between 2015 through 2017. This drives upgrades to reliability, coverage, speed and performance for residents and business customers.

Cautionary Language Regarding Forward Looking Statements

Information set forth in this news release contains financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T Inc.'s filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update or revise statements contained in this news release based on new information or otherwise.

*About AT&T Communications

We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the best network according to America’s biggest test.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.

AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Based on GWS OneScore Sept. 2018. Excludes crowd sourced studies.


For more information, contact:            
Tarvis Thompson
AT&T Corporate Communications
(404) 538-9879 
tarvis.thompson@att.com

 

September 04, 2018

AT&T Disaster Response Program Keeps Customers Connected During Hurricane Season

Posted by AT&T Mississippi Team

AT&T* is committed to keeping its customers connected during the upcoming hurricane season. And we’re prepared with a fleet of equipment that can be quickly deployed before, during and after any storm.

“Staying connected during severe weather events is critical,” said Scott Mair, president of Operations, AT&T Technology & Operations. “In the last year alone, we responded to 3 major storms and countless other natural disasters. Our people are experienced, constantly perfecting the process and are ready to respond at a moment’s notice.”

How we prepare our network:

  • Boosting capacity to accommodate increased call volume.
  • Testing the high-capacity backup batteries located at cell sites.
  • Staging extended battery life and portable generators and maintaining existing fixed generators.
  • Topping off generators with fuel at cell sites and switching facilities.
  • Staging generators in safe locations for immediate deployment once a storm has passed.

Response equipment we use in the wake of an event:

  • Mobile cell sites and mobile command centers, like Cell on Wheels (COWs) and Cell on Light Trucks (COLTs)
  • Emergency Communications Vehicles (ECVs)
  • Flying Cell on Wings (Flying COWs)
  • Drones
  • A self-sufficient base camp. It’s complete with sleeping tents, bathrooms, kitchen, laundry facilities, on-site nurse and meals ready to eat (MREs).
  • Hazmat equipment and supplies
  • Technology and support trailers to provide infrastructure support and mobile heating ventilation and air conditioning
  • Internal and external resources for initial assessment and recovery efforts.

Our team has spent more than 145,000 hours in the field over the last 25 years. AT&T has invested more than $650 million in its Network Disaster Recovery program (NDR), making it one of the nation’s largest and most advanced programs. We’ve proven time and time again that we are ready and prepared to restore and maintain service if disaster strikes.

Plus, we have new deployables to support first responders as part of our public-private partnership to deliver FirstNet’s nationwide public safety broadband network.

As we prepare, so should you.

Consumers and businesses should have a plan in place. When preparing for an evacuation or shelter-in-place, remember the following.

Customer Tips:

  • Save your smartphone’s battery life. In case of a power outage, extend your device’s battery life by putting it in power-save mode, turning off Bluetooth and Wi-Fi, deleting apps or putting your phone in Airplane Mode. This may prevent you from using certain features, but it will ultimately save battery power.
  • Keep your mobile devices charged. Be sure to have another way to charge your smartphone if the power goes out. 
  • Keep your mobile devices dry. Our mobile phones can be a lifeline during a storm. To protect yours, store it in a water-resistant case, floating waterproof case or plastic bag. A car charger or back-up battery pack can come in handy. If you have multiple devices to keep charged, consider a multi-port back-up battery pack.
  • Back up important information and protect vital documents. Back up insurance papers, medical information and the like to the Cloud or your computer. With cloud storage, you can access your data from any connected device.
  • Have a family communications plan. Choose someone out of the area as a central contact, in case your family is separated. Most importantly, practice your emergency plan in advance.
  • Store emergency contacts in your mobile phone. Numbers should include the police department, fire station, hospital and family members.
  • Forward your home number to your mobile number in the event of an evacuation. Because call forwarding is based out of the telephone central office, you will get calls from your landline phone even if your local telephone service is down. If the central office is not operational, services like voicemail and call forwarding may be useful.
  • Track the storm on your mobile device. If you lose power at your home during a storm, you can use your mobile device to access local weather reports.
  • Take advantage of the camera on your smartphone. Be sure to use the camera on your phone to take, store and send photos and video clips of damage to your insurance company.
  • Use location-based technology.  These services can help you find evacuation routes and track a lost family member’s mobile phone.
  • Be prepared for high call volume and keep non-emergency calls to a minimum. If there is severe weather, chances are many people will be trying call at the same time. This may create network congestion. If you get a “fast busy” signal on your wireless phone or a slow dial tone on your landline phone, hang up, wait several seconds and then try again.
  • Try texting vs. calling. Because it requires fewer network resources, text messages may go through more quickly than voice calls.

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April 09, 2018

AT&T continues to keep Mississippi connected

Posted by Mayo Flynt

As you know, AT&T operates in a highly-competitive marketplace and our success depends on the products, services and people of our company. While competition results in innovation and creativity that helps our consumers, it can also bring about unfounded and untrue attacks from some of our competitors. As President of AT&T Mississippi, I will always stand up for the people and integrity of this company. As you may have seen recently in the media, AT&T Mississippi was attacked by C Spire in a malicious, reckless way. Yesterday, I authored a guest column that appeared in the Clarion-Ledger newspaper to set the record straight.

Please feel free to share it with anyone you know to help clarify our company’s position. Thank you.

Sincerely,

Mayo Flynt
President — AT&T Mississippi
Follow @mayoflynt


AT&T continues to keep Mississippi connected


At AT&T, we appreciate how healthy competition spurs innovation and benefits consumers. But, there is nothing healthy about the bizarrely reckless and hypocritical attacks made by C-Spire in a recent column.

Thousands of AT&T employees are working each and every day to keep Mississippi’s businesses and residents connected, and with more than 4,000 retirees who call Mississippi home, I want to cut through the propaganda and share with you what is really going on.

Any business with experience serving our communities at the local, state, or federal level understands the need for a fair and open process, including the review of a contract up for bid. This review process ensures that the services meet the needs of the government entity while also protecting the interests of tax payers.

For C-Spire to characterize the time required to complete the review process as “needless” is irresponsible, contrary to well-settled Mississippi laws and regulations, and disrespectful of the due process rights provided to concerned companies. It is certainly not keeping Mississippi’s best interests in mind.

For years, we have served the people of Mississippi by effectively and efficiently providing technology services through a contract with the Department of Information and Technology Services (ITS), under which we have regularly renegotiated rates to reflect changing market dynamics and resulting in cost-savings for the state of Mississippi.

When it came time to re-bid that contract for services, ITS wisely developed a Request for Proposals that allowed state entities to continue doing business uninterrupted using the current infrastructure, equipment, and services, while also providing for the opportunity to transition to a more modern voice and data capable network for department communications.

The RFP required respondents to provide a variety of mandatory services, not only to address the cost of doing business – but more importantly – to protect against service interruptions.

C-Spire’s bid did not offer some of these mandatory services, nor does it have the capability or infrastructure in place to deliver these services to all ITS customers on day one, which was also a mandatory requirement of the RFP. We – on the other hand – offered all mandatory services and are able and prepared to deliver the services on day one.

Because of this, we dispute C-Spire’s ability to accomplish a smooth and successful transition of services for the state departments under the current contract.

Given these gaps between the requirements of the RFP and the selected bid, it is reasonable and appropriate to question and clarify the bidding process to ensure the integrity of Mississippi’s procurement decisions.

Wild, ad hominem public attacks by a competitor in the middle of a review process do not promote a healthy environment for thoughtful review. This is a time for sober evaluation by agency professionals without the pressure of bullying tactics from a nervous vendor.

On our part, we will await the decision of ITS while continuing our long history of serving Mississippi’s residents, businesses, and government entities. For more than 135 years, we have invested in this great state, and the thousands of men and women who work for AT&T and call Mississippi home are turning the billions of dollars we are investing into the modern, high-speed connections that our citizens need.

While others talk about one day bringing modern, innovative services to rural communities, our fixed-wireless, high-speed service is already available to businesses and residents in rural parts of more than 60 counties across the state.

While some talk about a process of “preparing to serve” Mississippians and their communications needs, we already have more than 1.75 million strand miles of fiber-optics stretching across Mississippi, delivering products and the advanced technologies that our customers need.

We are proud to call Mississippi home, and our employees will continue doing the hard work necessary to keep Mississippi connected.

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November 01, 2017

Join me this Veterans Day to Thank Our Heroes

Posted by Mayo Flynt

Veterans Day is a day of reflection. Reflecting on our country’s past, where we are today, and most importantly, reflecting on those who fought for our freedoms. 

AT&T has a long history of supporting our military and First Responders. We’ve committed to hiring 20,000 veterans by the year 2020. We’re also using our talents to construct a public safety broadband network called FirstNet to connect our First Responders in new ways.

On Veterans Day and every day, we are thankful for our service members.

Join me this Veterans Day in thanking our heroes for their bravery and sacrifices.

Veterans day

To join us in thanking a veteran or military family, share a photo, video or a simple note of gratitude on social media using #ThankOurHeroes.

We are proud to join our voices together with a message to veterans: thank you for your service!

Sincerely,

Mayo Flynt
President — AT&T Mississippi

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October 30, 2017

Heart Walk and Internet Service News

Posted by Mayo Flynt

I’m pleased to report several items of interest from AT&T Mississippi. To support our community and a healthier future for all of us, AT&T has committed to help raise $12,000 for the upcoming Heart Walk being held by the American Heart Association’s Metro Jackson chapter. I hope AT&T employees, retirees and our friends will help us reach our goal by joining us on the Heart Walk or simply making a contribution.

And, we’ve recently expanded our Fixed Wireless Internet service offering from parts of 15 counties in Mississippi to now being in areas of 46 counties across our state. The information below contains more details as well as a recent Fixed Wireless Internet announcement with Congressman Gregg Harper who joined us at an event in Simpson County. I’m honored to be a part of a team committed to making our state stronger for the future, and I hope you will review the stories below to learn more about how AT&T is helping Mississippi grow.

Sincerely,

Mayo Flynt
President — AT&T Mississippi


Help AT&T Mississippi support the American Heart Association’s Metro Jackson Heart Walk on Dec. 2

AT&T Mississippi has committed to a goal of raising $12,000 for our local Heart Walk event being held by the American Heart Association in Metro Jackson. By supporting this effort, you can help be part of our company’s continued commitment to make a positive difference in our community and building healthier lives to fight cardiovascular diseases and stroke. Join AT&T’s team on Saturday, Dec. 2, for the Heart Walk in Jackson. Even if you are not able to walk that day, you can still participate by registering and donating. Please know that participation and donations are entirely voluntary and not required. Non-exempt employees who are scheduled to work must arrange with their supervisors in advance to take time off to attend this event. 

To register, go to www.heart.org/ATT and then follow the instructions below:
heartwalk

  1. Click the red dot on the map representing the Mississippi Heart Walk.
  2. In the box that appears, click “Register.”
  3. Click “Join a Team.”
  4. Select “Join as a New Participant” or Log In with your previous user name and password.
  5. Choose the “AT&T – Mississippi Team.”
  6. Choose your “My Personal Fundraising Goal” and, if you choose, make a personal gift.
  7. Complete your registration by providing your personal information.
  8. Read and agree to the waiver and privacy policy.
  9. Submit payment for your donation, if applicable.
  10. Customize your page and share with others.

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October 29, 2017

Parts of 46 counties across Mississippi now eligible for AT&T Fixed Wireless Internet service

Posted by AT&T Mississippi Team

fixedwirelessTo help close the connectivity gap in many rural areas across Mississippi, I’m pleased to report that Fixed Wireless Internet service is now available in parts of 46 counties in our state. AT&T launched Fixed Wireless Internet service in 15 counties in Mississippi earlier this summer, and now we’ve expanded to include parts of the following 46 counties: Adams, Amite, Attala, Benton, Choctaw, Clarke, Clay, Copiah, Covington, DeSoto, Franklin, George, Harrison, Hinds, Holmes, Jackson, Jefferson, Jones, Lafayette, Lamar, Lauderdale, Lawrence, Leake, Lincoln, Marion, Marshall, Montgomery, Neshoba, Newton, Oktibbeha, Panola, Pearl River, Perry, Pike, Simpson, Smith, Stone, Tate, Walthall, Warren, Wayne, Webster, Wilkinson, Winston, Yalobusha and Yazoo.

AT&T’s Fixed Wireless Internet service is an innovative, efficient broadband service to help meet the demands of residents and businesses in rural and underserved areas. The service delivers a home internet connection with download speeds of at least 10Mbps. Now customers can download, surf and stream their favorite movies or television shows. The connection comes from a wireless tower to a fixed antenna on customers’ homes or businesses.

In order to determine if you are eligible for the service, call toll-free 1-877-990-0041. AT&T will continue making community-specific announcements in Mississippi in the upcoming weeks and months ahead. For more information on Fixed Wireless Internet from AT&T, visit www.att.com/internet/fixed-wireless.html.

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October 28, 2017

Congressman Gregg Harper joins AT&T at Fixed Wireless Internet announcement event in Simpson County

Posted by AT&T Mississippi Team

Rep Harper

Congressman Gregg Harper joins AT&T at Fixed Wireless Internet announcement event in Simpson County.

Last week, U.S. Congressman Gregg Harper of Mississippi’s 3rd Congressional District joined AT&T representatives and local leaders at a Fixed Wireless Internet service announcement in Simpson County. We were pleased and appreciative of Congressman Harper’s participation in this event, as we continue rolling out additional Fixed Wireless Internet service in rural areas across our state.

At the event, Congressman Harper stated, “From utilizing technology for health care and agriculture, to public safety and education, having more accessibility to reliable broadband service is key to modernizing for the future. That’s why I’m pleased to be in Simpson County as part of this very positive announcement by AT&T that will help rural areas here and many more across Mississippi.”

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October 06, 2017

Be prepared for Tropical Storm Nate

Posted by Mayo Flynt

As you read this and continue keeping those affected by recent natural disasters in your thoughts and prayers, I know we are also closely watching Tropical Storm Nate as it moves through the Caribbean and approaches the U.S. mainland.

In Mississippi, we know first-hand the power and unpredictability of hurricanes and tropical storms. So, as we all keep a close eye on the forecasts, I encourage you to make sure that you and your family are prepared and have a plan to stay safe in the event Nate comes here. To that end, I have included some storm preparation tips below. Please continue to follow your preparedness plan until the threat of Tropical Storm Nate passes and it is once again safe in our communities.

As the storm is expected to impact the Gulf Coast over the weekend, AT&T has started its storm preparedness process as we closely monitor Tropical Storm Nate’s anticipated track. Preparation includes topping off fuel generators, testing high-capacity back-up batteries at cell sites and protecting physical facilities against flooding. AT&T has also staged other emergency response equipment in strategic locations, and our national reliability center is monitoring outages for quick action.

AT&T is prepared, and with your personal plan in place, I am confident we will rise to meet the challenge of Nate and work together to address post-Nate issues and restore our communities.

Please stay safe and thank you for what you do every day to keep Mississippi prepared to meet and beat challenges like Nate.

Sincerely,

Mayo Flynt
President — AT&T Mississippi

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As we prepare, you should too. Everybody should also have a plan in place. When preparing for an evacuation or shelter-in-place, consider the following.

Customer Tips:

  • Keep your mobile phone battery charged. In case of a power outage, have another way to charge your phone, like an extra battery, car charger or device-charging accessory. Applicable sales tax holidays are a great time to stock up on cell phone accessories.
  • Keep your mobile devices dry. The biggest threat to your device during a hurricane is water. Keep it safe from the elements by storing it in a baggie or some other type of protective covering, like an Otterbox phone cover.Have a family communication plan. 
  • Choose someone out of the area as a central contact. Make sure all family members know who to contact if they get separated. Most importantly, practice your emergency plan in advance.
  • Program all of your emergency contact numbers and e-mail addresses into your mobile phone. Numbers should include the police department, fire station, hospital and your family members.
  • Forward your home number to your mobile number in the event of an evacuation. Call forwarding is based out of the telephone central office. This means you will get calls from your landline phone even if your local telephone service is disrupted. If the central office is not operational, services such as voicemail and call forwarding may be useful.
  • Track the storm and access weather information on your mobile device. Many homes lose power during severe weather. You can stay up to speed as a DIRECTV customer, by streaming local weather channels using the DIRECTV app on your smartphone. If you subscribe to mobile DVR, you can also stream every channel directly to your phone.
  • Camera phones provide assistance. If you have a camera phone, take, store and send your insurance company photos and video clips of damage to your property.
  • Use location-based technology. Services like AT&T Navigator and AT&T FamilyMap can help you find evacuation routes or avoid traffic from downed trees and power lines. They can also track a family member’s wireless device if you get separated.
  • Limit social media activity. Keep social media activity to a minimum during and after a storm to limit network congestion and allow for emergency communications to go through.
  • Keep the lines open for emergencies. During evacuations, storm events and the aftermath, network resources will likely be taxed. To help ensure that emergency personnel have open lines, keep these tips in mind.
  • Text messaging. During an emergency situation, text messages may go through more quickly than voice calls because they require fewer network resources. All AT&T wireless devices are text messaging-capable. Depending on your text or data plan, additional charges may apply.
  • Be prepared for high call volume. During an emergency, many people are trying to use their phones at the same time. The increased calling volume may create network congestion, leading to “fast busy” signals on your wireless phone or a slow dial tone on your landline phone. If this happens, hang up, wait several seconds and then call again. This allows your original call data to clear the network before you try again.
  • Keep non-emergency calls to a minimum. Limit your calls to the most important ones. If there is severe weather, chances are many people will be attempting to place calls to loved ones, friends and business associates.


Go to www.att.com/vitalconnections for more information and tips on disaster preparedness.

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July 28, 2017

We’re working to close the connectivity gap

Posted by Mayo Flynt

 Dear Friend,

I am pleased to report that last week AT&T launched its Fixed Wireless Internet in select areas of rural and underserved locations throughout 15 Mississippi counties.  

Through this innovative Fixed Wireless Internet service, we are working to close the connectivity gap for many residents and businesses in rural Mississippi. We all know the needs of our customers are increasing for high-speed service, and Fixed Wireless Internet is a great way to help meet the demands of the present and the future.

The Fixed Wireless Internet rollout is part of our FCC Connect America Fund commitment, and we plan to reach nearly 133,000 locations with this technology across Mississippi by 2020.Mayo Flynt with a technician at a FWI site

Fixed Wireless Internet service delivers an internet connection with download speeds of at least 10Mbps. The connection comes from a wireless tower to a fixed antenna on customers’ homes or businesses. It’s an efficient way to deliver high-quality internet to customers in rural locations.

At our kickoff event last week in Marion county, near the Kokomo community, we were joined by local elected leaders and economic development officials who share our commitment to helping bring more access and faster internet service to rural parts of Mississippi. I was also very pleased to meet AT&T Wireless Technician, Frankie Benton who was at the tower site during our event. 

We will be making additional community-specific announcements in Mississippi in the upcoming weeks and months ahead. Parts of counties in Mississippi included the Fixed Wireless Internet service announcement are Amite, Attala, Choctaw, Clarke, DeSoto, Jefferson, Kemper, Lawrence, Neshoba, Marion, Panola, Tallahatchie, Walthall, Wilkinson and Winston.

As always, I sincerely appreciate the more than 2,800 men and women who work for AT&T and call Mississippi home. I am honored to work with you as together, we strive to bring the best products and service to our customers.

I will continue providing updates about additional availability as our teams continue to deploy this infrastructure to communities across rural Mississippi. For more information on Fixed Wireless Internet from AT&T, visit att.com/internet/fixed-wireless.html.

Sincerely,

Mayo Flynt
President — AT&T Mississippi

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June 20, 2017

AT&T Networks Prepared For Tropical Storm Cindy

Posted by AT&T Mississippi Team

Company Encourages Customers to Prepare, Offers Communication Tips

DALLAS, JUNE 20, 2017 - AT&T* is ready for Tropical Storm Cindy with an arsenal of disaster response equipment and personnel on standby.

AT&T has started its storm preparedness process as we closely monitor weather conditions in the Gulf of Mexico. Preparation includes topping off fuel generators, testing high-capacity back-up batteries at cell sites and protecting physical facilities against flooding. AT&T has also staged emergency response equipment in strategic locations. Its national reliability center is monitoring outages for quick action. 

AT&T has improved network redundancy in storm-prone areas. It has installed more generators at critical cell towers and switching facilities, and moved electronics essential to network operations above expected flood levels. 

AT&T practices readiness drills and simulations throughout the year and prepares the network for severe weather. AT&T teams have worked to position equipment and crews to respond to the storm, and they are closely linked with Texas and Gulf States public officials in their storm response efforts. With a storm of this size, some outages are possible, but the company is committed to restoring service as quickly as conditions allow.  

The AT&T National Disaster Recovery (NDR) program is one of the industry’s largest and most advanced disaster response programs. It includes hundreds of technology recovery and support trailers that can be quickly deployed to respond to disasters. The NDR team works with local AT&T network personnel, regional emergency operations centers and local response centers to keep service going until permanent repairs are made.

Plus, as part of our public-private partnership to deliver FirstNet’s nationwide public safety broadband network, in the coming months and years we will be increasing our NDR fleet with new deployables to support first responders.  AT&T will have more than 700 pieces of equipment, including our Cell on Wheels (COWs), Cell on Light Trucks (COLTs), trailers, generators and more.

Just as we prepare our networks and personnel, AT&T encourages customers to consider the following recommendations in the wake of the storm.

Customer Tips:

  • Keep your mobile phone battery charged. In case of a power outage, have another way to charge your phone like an extra battery, car charger or device-charging accessory. Applicable sales tax holidays are a great time to stock up on cell phone accessories.
  • Keep your mobile devices dry. The biggest threat to your device during a hurricane is water.  Keep it safe from the elements by storing it in a baggie or some other type of protective covering, like an Otterbox phone cover.
  • Have a family communications plan. Choose someone out of the area as a central contact.   Make sure all family members know who to contact if they get separated. Most importantly, practice your emergency plan in advance.
  • Program all of your emergency contact numbers and e-mail addresses into your mobile phone. Numbers should include the police department, fire station and hospital, as well as your family members.
  • Forward your home number to your mobile number in the event of an evacuation. Call forwarding is based out of the telephone central office. This means you will get calls from your landline phone even if your local telephone service is disrupted. If the central office is not operational, services such as voicemail and call forwarding may be useful.
  • Track the storm and access weather information on your mobile device. Many homes lose power during severe weather. You can stay up to speed as a DIRECTV customer, by streaming local weather channels using the DIRECTV application on your smartphone. If you subscribe to mobile DVR, you can also stream every channel directly to your phone. 
  • Camera phones provide assistance. If you have a camera phone, take, store and send photos and video clips of damage to your insurance company.
  • Use location-based technology.  Services like AT&T Navigator and AT&T FamilyMap can help you find evacuation routes or avoid traffic from downed trees or power lines. They can also track a family member’s wireless device if you get separated.
  • Limit social media activity. Keep social media activity to a minimum during and after a storm to limit network congestion and allow for emergency communications to go through.

Business Tips:

  • Set up a call-forwarding service to a backup location. Set up a single or multiple hotline number(s) for employees, their families, customers and partners so they all know about the business situation and emergency plan.
  • Back up data to the Cloud. Routinely back up files to an off-site location. Tools like AT&T Enterprise Recovery Services are cost-efficient and help ensure your important data is there when you need it.
  • Outline detailed plans for evacuation and shelter-in-place. Practice these plans (employee training, etc.). Establish a backup location for your business and meeting place for all employees.
  • Assemble a crisis-management team. Coordinate efforts with neighboring businesses and building management. Disasters that affect your suppliers also affect your business. Outline a plan for supply chain continuity for business needs.
  • Consider a back-up cellular network. Services like AT&T Remote Mobility Zone protect critical communications for businesses. If a disaster disables primary communications networks, the back-up cellular network can help you stay connected.

Keeping the lines open for emergencies

During evacuations, the storm event and its aftermath, network resources will likely be taxed. To help ensure that emergency personnel have open lines, keep these tips in mind:

  • Text messaging. During an emergency situation, text messages may go through more quickly than voice calls because they require fewer network resources. All of AT&T’s wireless devices are text messaging capable. Depending on your text or data plan, additional charges may apply.
  • Be prepared for high call volume. During an emergency, many people are trying to use their phones at the same time. The increased calling volume may create network congestion, leading to “fast busy” signals on your wireless phone or a slow dial tone on your landline phone. If this happens, hang up, wait several seconds and then try the call again. This allows your original call data to clear the network before you try again.
  • Keep non-emergency calls to a minimum, and limit your calls to the most important ones. If there is severe weather, chances are many people will be attempting to place calls to loved ones, friends and business associates.

Additional information and tips for disaster preparedness can be found at www.att.com/vitalconnections.        

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May 12, 2017

AT&T honoring our nation’s heroes

Posted by AT&T Mississippi Team

While we are grateful for our nation’s heroes every day, Memorial Day offers a national day to honor the men and women who gave their lives in service to our country.

At AT&T, we know our nation’s service men and women make sacrifices to protect our country and our freedoms. It is an honor to support them, and, this year, AT&T is a proud sponsor of Carry The Load.

Carry The Load works to bring all Americans together to participate in honoring our nation’s heroes every day. This includes a national, 6,200-mile relay where veterans and citizens honor those heroes’ sacrifice and take a turn experiencing the weight of a rucksack. All of the money raised at this event goes directly to support Carry The Load’s Continuum of Care program where partner charities are on the front lines to help those heroes and their families who have given so much to this country.

Why I Carry The Load

In 2003, AT&T employee Matt Foster, then a soldier in the US Army, left his family, friends and future wife for an overseas deployment. His Forward Operating Base (FOB) would often go on “Comms Blackout,” usually meaning a soldier on his FOB had been killed or seriously injured and their family was being officially notified. It’s that experience that led Matt to get involved with Carry The Load.

At AT&T, we are honored to support our nation’s service men and women. To learn more about how to get involved and see Carry The Load’s full relay route from coast to coast, please click here.

Enjoy a safe and happy Memorial Day.

Comment to show your support below.

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April 26, 2017

AT&T celebrating service and commitment to community

Posted by Mayo Flynt

Dear Friends,

At AT&T, we strive to use the power of our network to help build a better today and tomorrow for all.

For the past 130 years, improving our communities has been a core value at AT&T. We’re honored to continue that commitment by partnering with FirstNet to build and manage America’s first high-speed wireless broadband network dedicated to our nation’s first responders. This is a major step forward for public safety and for the broadband network our state’s first responders have fought for and deserve.

I am also honored to announce during the last year, 5.4 million hours of volunteer service were performed by AT&T employees company-wide! As part of National Volunteer Month, we’re celebrating the dedication of 16 AT&T employees in Mississippi who have received the President’s Volunteer Service Award (PVSA) for 2016. Thank you to these passionate and dedicated employees and to all who continue to make our communities better.

As always, I appreciate your role in making our work in Mississippi a success – for our customers, our communities and our state.

Sincerely,

Mayo Flynt
President — AT&T Mississippi

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April 25, 2017

Share your story: Celebrating service this National Volunteer Month

Posted by AT&T Mississippi Team

We Live by What We GiveFor more than 100 years, AT&T employees have given their time, talent and resources to causes that matter most to them. When it comes to making an impact in our communities, every minute of service counts. Every moment taken to mentor a student, clean up after a natural disaster, or walk a dog at a local shelter adds up to make a lasting impact. Last year, those moments added up to more than 5.4 million hours of volunteer service from our employees!

As part of National Volunteer Month, we’re celebrating the more than 4,200 AT&T employees who have received the President’s Volunteer Service Award (PVSA) for 2016. The PVSA is an initiative of the Corporation for National and Community Service (CNCS) and is administered by Points of Light. It recognizes individuals who have demonstrated a sustained commitment to volunteer service by spending more than 100 hours volunteering in the previous year. It’s inspiring and encouraging to think about the lives touched through these acts of kindness.

Throughout April, we are taking the time to say “thank you” to all of our employees — including the 16 employees who received the PVSA in Mississippi this year — who are making communities better by volunteering and supporting causes they believe in. We also want to hear your stories of volunteerism!

Share your National Volunteer Month story as a comment below.

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April 25, 2017

Precision King and AT&T are Helping the Farming Industry Grow

Posted by AT&T Mississippi Team

Internet of Things: one of the fastest growing technology trends in the world

Every farmer inherits a farming philosophy, but age-old practices aren’t sustainable in today’s modern agricultural economy. As we celebrate Earth Day, let’s look at how smart farming solutions are leading to even smarter natural resource savings.

Agriculture uses 70% of the world’s freshwater, but around 60% of this is wasted due to leaky irrigation systems, inefficient application methods and thirsty crops grown in inadequate environments. B Farmer

Smart farming solutions that utilize the Internet of Things (IoT) can help solve this water waste problem. B. Jones, a fourth-generation farmer, is utilizing Precision King's soil sensors and connected technology to reduce water consumption on his fields in the Mississippi Delta by between 30 and 40%. 

Precision King uses IoT technology to improve irrigation using remote moisture sensors, remote pump controls and the AT&T network to determine exactly when and where to water.Precision King

“Innovation is critical to a thriving economy, creating new jobs and new opportunities for people and communities alike,” U.S. Senator Roger Wicker said. “AT&T’s investment is working to narrow the broadband gap between urban and rural communities. Delivering this technology can help make the Internet of Things accessible in Mississippi and across the nation.”

This technology also saves B. ample time and manpower in the fields. Precision King uses AT&T IoT technology to help monitor weather conditions and track equipment, allowing B. to make real-time decisions or shut off irrigation – from virtually anywhere. 

To learn more about IoT's potential to transform business, visit www.att.com/iot.
For more information on Precision King products, visit http://www.precisionking.net.

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April 24, 2017

Consumers’ privacy remains protected under existing laws

Posted by AT&T Mississippi Team

Privacy and security

At AT&T, our privacy commitments are fundamental to the way we do business every day. We have long been committed to a clear and transparent approach to ensuring that the privacy rights of our customers are protected. The recent Congressional action had zero effect on the privacy protections afforded to consumers.

Our commitment is clearly stated on our website — att.com/privacy — and includes the following principles:

Bullet pointWe safeguard our customers’ data, using encryption and other security techniques to protect it.

Bullet pointHealth, financial and children’s data are further protected under additional federal laws that remain fully in force.

Bullet pointOur Privacy Policy explains what information we collect, how we use it, and with whom we share it. The policy is written in plain language and is easily accessible on our website.

Bullet pointWe give our customers choices about how we use their personal information for marketing purposes. Customers are in control.

AT&T and every other major internet service provider has also committed to additional legally enforceable privacy principles, which are consistent with the privacy framework developed by the FTC.

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April 23, 2017

AT&T Ranks #1 in Telecom Globally in FORTUNE’s Most Admired Companies for Third Year in a Row

Posted by AT&T Mississippi Team

3 years in a rowAT&T Also Ranked Among World's Top 50 Most Admired Companies

AT&T* was recognized recently by FORTUNE magazine as the Most Admired Telecommunications Company in the world in 2017 for the third year in a row.

“Our industry has never been more dynamic than it is right now. And that makes this recognition particularly meaningful,” said AT&T Chairman and CEO Randall Stephenson. “It’s really a tribute to the hard work and customer commitment of each and every employee in the AT&T family.”

The publication also placed AT&T at #37 among the Top 50 Most Admired companies in the world. This is our fourth year on the Global Top 50 list. AT&T is also the only communications company on the list. We ranked first in all 9 attributes again, including innovation, financial soundness and quality of products/services.

FORTUNE’s Most Admired Companies lists are among the most highly respected indicators of corporate performance and reputation.

Read more here.

*From FORTUNE Magazine, March 1, 2017. ©2017 Time Inc. FORTUNE and The World's Most Admired Companies® are registered trademarks of Time Inc. and are used under License. FORTUNE and Time Inc. are not affiliated with, and do not endorse products or services of, AT&T.

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