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January 22, 2019

AT&T Names Trey Rabon as North Carolina President

Posted by AT&T North Carolina Team

Albert “Trey” Rabon will be the new state president for AT&T* in North Carolina.

A 19-year veteran of AT&T and its predecessor companies, Rabon was previously Director of Legislative Affairs. He succeeds Venessa Harrison, who was named president of AT&T Georgia.

Trey Rabon, AT&T North Carolina PresidentTrey Rabon, AT&T North Carolina President 

“Trey has tremendous public policy expertise and understanding of our industry, as well as a passion for North Carolina,” said Sonia Perez, AT&T Regional President-Southeast. "I am confident he will do a great job as president AT&T-North Carolina and look forward to what the future holds for our customers and for communities across the state.”

In his new role, Rabon will work closely with community, business, and elected leaders across North Carolina, helping the state to grow and people to connect through AT&T’s investment in bringing the most advanced communications and entertainment technologies and services here.

“I look forward to helping ensure that our state is ready to take advantage of opportunities and overcoming challenges. Our company has a long history of making a difference in communities and in individuals’ lives and I feel blessed to have the chance to carry on that legacy.” —Trey Rabon, AT&T North Carolina President

“North Carolina is well-positioned for future success and growth in the evolving global economy,” Rabon said “I look forward to helping ensure that our state is ready to take advantage of opportunities and overcoming challenges. Our company has a long history of making a difference in communities and in individuals’ lives and I feel blessed to have the chance to carry on that legacy.”

A native of Camden, SC, Rabon attended the University of South Carolina, where he earned a Bachelor’s Degree in Mass Communications and a Master’s of Business Administration in International Business.  He is a certified Project Management Professional accredited by the Project Management Institute and a 2015 graduate of Leadership North Carolina.

Rabon began his AT&T career in 1999 as a service consultant in the Global Business Services organization. He served in various technical and managerial roles within Global Business Services prior to joining the External Affairs organization in 2008 as the Regional Director for western Tennessee. He was promoted Director of Government Affairs and moved to Raleigh in 2013.

In addition to his responsibilities with AT&T, Rabon is involved in community and charitable activities, including youth sports and Troop 141 of the Occoneechee Council of Boy Scouts of America. He is a member of the Board of Directors of the NC Business Committee for Education.  

Rabon and his wife, Dawn, live in Wake Forest, NC, with their two children.


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*About AT&T

We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the best network according to America’s biggest test.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.

AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Based on GWS OneScore Sept. 2018. Excludes crowd sourced studies.


For more information, contact:            
Ann Elsas
AT&T Corporate Communications
Phone: (404)986-0479
December 07, 2018

AT&T Opens New Hickory Store

Posted by AT&T North Carolina Team

Area Veterans Organization Receives $2,500 Contribution

HICKORY, NC, Dec. 6, 2018 — AT&T* is expanding its involvement in Hickory, opening a new store and bringing seven new jobs to the community.

Today marks the official grand opening of the new store, which is located at 2910 N. Center St, Suite 103 and is the second AT&T-owned store in Hickory.

To celebrate the grand opening, the company is contributing $2,500 to support the Foothills Veterans Stand Down and other programs of the Veterans Transitional Advocacy Board (VTAB).

“It is always exciting when a business expands in our community and brings new jobs and opportunities for our citizens,” said Hickory Mayor Hank Guess, “We’re a growing, dynamic community and this new store shows AT&T is committed to investing in Hickory.”

We recently announced plans to add more than 1,000 new store locations nationwide, including hundreds in small and mid-sized towns. The Hickory store is one of the first to be opened under this initiative.

“With many retail transactions increasingly taking place in the online world, it is great to see companies investing in a local, personal retail presence, said Lindsay Keisler, IOM, President & CEO of the Catawba County Chamber of Commerce. “That commitment helps our community continue to be economically vibrant and to grow. I also want to express my gratitude to AT&T on behalf of our local veterans for their generous contribution to the Foothills Stand Down.”

The VTAB is the host non-profit agency for the Stand Down and for the Foothills Veterans Helping Veterans initiative. Its mission is to assist homeless or needy veterans in the western North Carolina region.

 “Our company has a long heritage of helping communities to grow and also supporting the men and women of the armed forces,” said Kathleen Evans, regional director of external affairs for AT&T North Carolina. “Today, we have the privilege of doing both, along with making it more convenient for customers in the region to do business with us.”

The new store will enable customers to interact with the latest wireless products and services, receive assistance with their current device or account or learn more about AT&T’s entertainment and high-speed Internet offerings.


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*About AT&T Communications

We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the best network according to America’s biggest test.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.

AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Based on GWS OneScore Sept. 2018. Excludes crowd sourced studies.


For more information, contact:
Ann Elsas
AT&T Corporate Communications
Phone: (404)986-0479

November 15, 2018

What an honor to work with you

Posted by Venessa Harrison

All of us have had jobs that, looking back, were special for one reason or another. Serving as president of AT&T North Carolina has been one of those for me. Quite simply, the past five years have been even more rewarding and fulfilling than this native North Carolinian could have ever imagined.

With your support, we have helped grow North Carolina’s economy by encouraging investment while also assisting educational initiatives that opened doors of opportunity for our youth — tomorrow’s leaders — across this great state.

So it is with mixed emotions that I prepare to assume a new position, effective December 1, as the state president of Georgia.


On one hand, I am excited about the opportunity to build on AT&T’s long history of investing in Georgia, helping create jobs and stimulating innovation in urban and rural communities across the state. On the other, I see how bright North Carolina’s future is, with numerous opportunities ahead as AT&T continues to invest in innovative technologies — constantly evolving to address our customers’ needs.


Thank you, again, for making a difference for North Carolina — and for letting me be a part of your efforts. It has been my honor to work with you.

Sincerely,

Venessa Harrison
President — AT&T North Carolina

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November 13, 2018

AT&T Expands Ultra-Fast Internet Speeds in Raleigh Area

Posted by AT&T North Carolina Team
AT&T Fiber Now Available to 275,000 Raleigh Area Homes, Apartments and Small Business Locations
Our AT&T Fiber Investment in Raleigh Builds Towards 5G Launch this Year

To continue to improve how our customers connect, AT&T* is continuing its investment to expand and enhance its 100% fiber network powered by AT&T Fiber.

Ultra-fast internet speeds are now available to more than 275,000 locations across Raleigh, including in parts of more than 18 neighborhoods and 17 cities and counties.1

By investing in our vast fiber network we’re ramping up to launch 5G in the Raleigh area this year. Our continued investment in the convergence of fiber and 5G and the future of connectivity unlocks faster speeds and better experiences for education, business, entertainment and more. 

Parts of the following Raleigh neighborhoods are currently eligible for our fastest internet service from AT&T, including but not limited to:

  • Central
  • East Raleigh
  • Falls of Neuse
  • Five Points
  • Glenwood
  • Hillsborough
  • Mordecai
  • North Central
  • North Raleigh
  • Northeast Raleigh
  • Northwest Raleigh
  • Six Forks
  • South Central
  • South Raleigh
  • Southeast Raleigh
  • Southwest Raleigh
  • Wade
  • West Raleigh


Parts of the following cities and counties are currently eligible for our fastest internet service from AT&T, including but not limited to:

  • Apex
  • Carrboro
  • Cary
  • Chapel Hill
  • Durham
  • Garner
  • Goldsboro
  • Holly Springs
  • Knightdale
  • Morrisville
  • Chatham County
  • Durham County
  • Franklin County
  • Johnston County
  • Orange County
  • Wake County
  • Wayne County

    “Our region has long been known as a technology and innovation center,” said Adrienne Cole, President and CEO of the Raleigh Chamber of Commerce. “Access to high-speed fiber optic networks not only drives business growth, but it adds to the quality of life that attracts the educated, technology workers our businesses need.”

    “For decades, AT&T has been deploying fiber here in the Triangle, first in our backbone network and now in local neighborhoods,” said Robert Doreauk, regional director of external affairs. “This extensive fiber deployment is part of our commitment to deliver ultra-fast internet that keeps residents and businesses connected and help attract the jobs, investment and innovation that will keep this region growing.”

    Communities in Raleigh are among the 10 million locations across 72 metros nationwide where our ultra-fast internet service is currently available. We plan to reach at least 14 million locations across at least 84 metro areas by mid-2019.

    Residents looking for more information on speeds and availability can click here. Businesses interested in AT&T Business Fiber can learn more at att.com/businessfiber. For more information on AT&T Fiber for residential customers, visit att.com/getfiber.

    AT&T invested nearly $1.8 billion in our North Carolina wireless and wired networks during 2014-2016. These investments drive a wide range of upgrades to reliability, coverage, speed and overall performance for residents and responders.

    AT&T is the largest U.S.-based provider of fiber for business services nationwide. Across North Carolina, AT&T covers more than 54,000 business customer locations with high-speed internet services.

    Eligible locations can choose from a range of internet speed plans on our 100% fiber network. Plans are designed to deliver the same speeds up and down. These plans include AT&T Internet 100, AT&T Internet 300 and AT&T Internet 1000.2

     

    1Initial availability limited to select areas. May not be available in your area. Go to  https://www.att.com/internet/ to see if you qualify.

    2Actual customer speeds may vary. Download speeds are typically up to 940Mbps due to overhead capacity reserved to deliver the data.

     


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    Cautionary Language Regarding Forward Looking Statements

    Information set forth in this news release contains financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T Inc.'s filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update or revise statements contained in this news release based on new information or otherwise.

    *About AT&T Communications

    We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the best network according to America’s biggest test.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.

    AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.

    AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

    © 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

    **Based on GWS OneScore Sept. 2018. Excludes crowd sourced studies.


    For more information, contact:
    Ann Elsas
    AT&T Global Media Relations
    Phone: 404.218.8436
    October 15, 2018

    AT&T Unveils 2019 Edition of The Heritage Calendar

    Posted by AT&T North Carolina Team
    The new 2019 Edition of The Heritage Calendar: Celebrating the North Carolina African-American Experience is now available, AT&T* announced today.

    The publication highlights individuals from across the state who have made a lasting impact for African-Americans in North Carolina and across the country.

    “The fabric of North Carolina is woven from the experiences, dreams, and accomplishments of many extraordinary people,” said Venessa Harrison, president of AT&T North Carolina. “We are excited about the opportunity to recognize the men and women featured in the 2019 calendar. It is a privilege to help preserve and share the stories of how these people have made a lasting difference in our state.”

    “The fabric of North Carolina is woven from the experiences, dreams, and accomplishments of many extraordinary people.” —Venessa Harrison, president of AT&T North Carolina

    Coming from across North Carolina, the Class of 2019 represents a wide variety of fields, including education, law, politics, media, fire fighting, cabinetry, and community service.

    The individuals spotlighted in the 2019 Heritage Calendar are:
    • The late Dorothy Allen-Freeman – Once a struggling single mother living in public housing, she became the first African-American woman to be the executive director of a non-profit agency in North Carolina. She served 30 years as Executive Director of Wake Opportunities, guiding the agency in providing housing and resources for low-income families.
    • Michael Bonner – A 2nd grade teacher in Greenville, he believes in helping his students broaden their perspectives on life to pursue their dreams. A video that went viral led to an appearance on national television and, as a result, his passion for teaching is changing lives nationwide by inspiring educators to use innovative strategies in helping students learn.
    • The late Arabelle Bryant – For nearly three-quarters of a century, the teacher and librarian poured her heart into New Bern, devoting her life to serving her community and helping make life better for its residents.
    • Angela Caraway – A trip to Tokyo inspired the creation of a non-profit community empowerment organization designed to provide life-changing opportunities for the youth of her native Anson County. Today, she is expanding the mission to include program for adults.
    • The late Thomas Day – One of the fathers of North Carolina’s furniture industry, he was the state’s most prominent cabinetmaker and architect before the Civil War, with a national reputation as an innovator and artisan. His work has been exhibited at the Smithsonian American Art Museum and the North Carolina Museum of History.
    • Engine 4 – In 1951, the Winston-Salem Fire Department chose eight African-American men from among 125 applicants to serve alongside seven white men on Engine 4, creating North Carolina’s first integrated fire department. The men were Willie “Chick” Carter, Robert Grier, and six who are now deceased: Raphael Black Lester Ervin, John Henry Ford, John Meredith, George Penn, and John Thomas.
    • Dianne English -- The executive director of the non-profit Community Building Initiative, she has been working for two decades to bring to life the values of inclusion and racial equity for the community and institutions in Charlotte and Mecklenburg County.
    • Howard Lee – Overcoming poverty and the racism of the Jim Crow south, he became one of North Carolina’s most respected political and education leaders. Along the way, in Chapel Hill in 1969, he made history as the first African-American to be elected mayor of a predominantly white Southern city.
    • Al McSurley – For more than 30 years, McSurely has been an uncompromising activist and attorney, using the law and the legal process to defend people of color and to fight for civil rights and racial equality.
    • Orage Quarles III – Nationally recognized in the newspaper industry for his leadership and commitment to strong, fact-based journalism, he was the first African-American publisher and president of The News & Observer in Raleigh.
    • Virginia Tally – For more than 30 years she served as an elementary school teacher in Triangle-area schools, inspiring students and colleagues with her wise words and energetic spirit. Now retired, she is a passionate visionary in the cause of human relations, working to build harmony throughout Raleigh.
    • Ann Woodford – Perhaps best-known as a historian, she has chronicled the rich and diverse history of African- American families and institutions in the seven western North Carolina counties. Yet she is also the founder of a non-profit community development corporation that has been building bridges between races and facilitating entrepreneurial and leadership opportunities for women and youth in far western North Carolina for 20 years.

    The College of Arts and Sciences at Western Carolina University, The News & Observer, Capitol Broadcasting Company/WRAL-TV and Sheraton Raleigh Hotel serve as primary supporters on The Heritage Calendar project.

    Media resources

    Images of the 2019 honorees, in high- and low-resolution formats, as well as the published bios, may be downloaded from https://ncheritagecalendar.com/2019-honorees/

    To download an electronic copy of the calendar, click https://ncheritagecalendar.com/wp-content/uploads/2018/10/2019_calendar.pdf


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    About AT&T Communications
    We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the nation’s largest and most reliable network and the nation’s best network for video streaming.* We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.
    AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.
    AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.
    © 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
    **Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.
    From FORTUNE Magazine. 2018 Time Inc. FORTUNE© and The World's Most Admired Companies® are registered trademarks of Time Inc. and are used under License. FORTUNE and Time Inc. are not affiliated with, and do not endorse products or services of, AT&T.

    For more information, contact:
    Clifton Metcalf
    AT&T Public Affairs
    Phone: 704.802.6008

    Ann Elsas
    AT&T Global Media Relations
    Phone: 404.218.8436

    October 11, 2018

    Let’s join together to help those affected by Hurricane Michael

    Posted by AT&T North Carolina Team
    Text “MICHAEL” to 90999 to donate $10 to the Red Cross.  

    Click the image to donate online:

    Text Donation

    Find out more about AT&T's storm response here.

    Ask your friends and family to pitch in:

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    October 10, 2018

    Gastonia Ordinance Opens Door to Deployment of Small Cell Technology

    Posted by AT&T North Carolina Team
    Positions City for Next Generation of Wireless Broadband

    The City of Gastonia has passed a local ordinance to bring small cell technology to the city, helping pave the way for the next generation of high-speed wireless services to their residents and businesses.

    “As the demand for advanced wireless service continues to grow, with no end in sight, it is essential that communities like ours have the infrastructure to compete with larger cities, whether in North Carolina or across the country,” said Mayor Walker E. Reid, III. “This ordinance is the right approach to help ensure that reliable high-speed wireless capability is available here in Gastonia now and into the future."

    The City Council unanimously approved the ordinance last week, establishing procedures wireless providers will follow in deploying small cells in Gastonia.

    "Mayor Reid and the City Council are sending a strong, clear message to our industry that Gastonia is a city which welcomes investment in wireless technology to benefit consumers and to drive economic growth,” said Carlos E. Sanchez, AT&T state director of external affairs. “Their leadership, along with the work of the city staff,  is helping put Gastonia in a great position to benefit in the 5G economy.”

    “This ordinance is the right approach to help ensure that reliable high-speed wireless capability is available here in Gastonia now and into the future." —Mayor Walker E. Reid, III

    Small cell technology is an integral building block for 5G, and is critical to ensuring that consumers and businesses continue to enjoy the modern, high-speed connectivity they demand. The shoebox-sized antennas of small cells can be affixed to existing structures such as power poles, buildings and street lights. The size and flexibility of small cells help AT&T target areas with additional capacity in a way that is low profile and unobtrusive.

    This technology will enable faster wireless Internet speeds, provide more and targeted network capacity for things like streaming movies or music, and lay the foundation for technologies of the future – such as 5G, smart cities and connected cars and devices.

    AT&T invested nearly $1.8 billion in our North Carolina wireless and wired networks during 2015-2017. These investments have helped AT&T deploy more than 3 million strand miles of fiber optics across the state. These investments also drive a wide range of upgrades to reliability, coverage, speed and overall performance for residents and responders.

    AT&T is the largest U.S.-based provider of fiber for business services nationwide. Across North Carolina, AT&T covers more than 54,000 business customer locations with high-speed internet services.

    1Actual customer speeds may vary. Download speeds are typically up to 940Mbps due to overhead capacity reserved to deliver the data.
    2Initial availability limited to select areas. May not be available in your area. Go to  https://www.att.com/internet/ to see if you qualify.
    3After 12 months, price moves to standard rate of $90/mo.
    4Speed/Time examples are estimates.

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    Cautionary Language Regarding Forward Looking Statements:  Information set forth in this news release contains financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T Inc.'s filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update or revise statements contained in this news release based on new information or otherwise.

    *About AT&T Communications
    We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the nation’s largest and most reliable network and the nation’s best network for video streaming.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.  AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.
    AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.
    © 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
    **Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

     

    For more information, contact:
    Clifton Metcalf
    AT&T Public Relations
    Phone: 704.802.6008

     

    September 28, 2018

    Raleigh-Wake Makes First NextGen 911 Call with AT&T ESInet™

    Posted by AT&T North Carolina Team

    Residents in Raleigh and Wake County Can Soon Text 911

    First Responders

    The Raleigh-Wake Emergency Communication Center’s 911 system just got a major upgrade. Residents calling the Raleigh-Wake Emergency Communications Center for help will now be routed to a telecommunicator on the city’s new NextGen 911 system provided by AT&T*. After modernizing its aging 911 infrastructure with AT&T ESInet™, Raleigh recently completed the first call on the new system.

    AT&T ESInet is an IP-based call routing service that will help public safety answering points (PSAPs) keep up with the current and future needs of its callers. Using AT&T ESInet’s modern network architecture and the National Emergency Number Association’s i3 standards, PSAPs will be able to provide a more reliable and improved 911 experience.

    “This is a critical upgrade to maintain the current and future safety of our county.” —Dominick Nutter, director of the Raleigh-Wake Emergency Communications Center

    The Raleigh-Wake Emergency Communications Center made the decision to upgrade its 911 services with AT&T ESInet last year. And it is the first PSAP in the country to successfully move to the AT&T ESInet i3 service. 

    “This is a critical upgrade to maintain the current and future safety of our county,” said Dominick Nutter, director of the Raleigh-Wake Emergency Communications Center. “When residents call 911 for help, they should be confident that we’ll be there for them. AT&T ESInet brings that confidence. It helps us route emergency calls correctly, gives us resiliency to stay connected during disasters and will allow us to better collaborate with other AT&T ESInet-connected PSAPs.”

    Raleigh’s Emergency Communication Center receives more than a million 911 calls each year. These will now be managed via AT&T ESInet to better support influxes in call volume.

    Texting 911

    AT&T ESInet is also giving Raleigh and Wake County residents modernized ways to communicate with 911. Text to 911 is expected later this year. This will let the public send texts to the Raleigh-Wake Emergency Communications Center, giving residents more ways to interact with 911 when voice isn’t an option.

    “We’re leaning forward with this new service because we want to do the best we can for the community and our residents to ensure they get the best possible 911 service,” Nutter said.

    Always call 911 if you can; text if you must. Text information is not equal to current location technology. As with all text messages, 911 messages can take longer to receive, can get out of order, or may not be received.

    “At AT&T, we believe the most important connection is one that can save lives. So, we’re proud to work with the Raleigh-Wake Emergency Communications Center as they lead the County into the future of 911,” said Brian Troup, vice president, AT&T Public Sector.

    AT&T ESInet is one of the latest evolving emergency communications tools available to Raleigh-Wake County. In November 2017, North Carolina opted into FirstNet – the nationwide communications platform that is purpose-built for and dedicated to America’s first responders. Using both AT&T ESInet and FirstNet means Raleigh-Wake’s public safety community can create an efficient flow of communications from the caller to the 911 call taker to the first responder.

    To learn more about AT&T ESInet, go here


    To share the information with your friends and family, use the social media buttons below:

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    *About AT&T Communications

    We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the nation’s largest and most reliable network and the nation’s best network for video streaming.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTVand DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – including nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.

    AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.

    AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/attand on YouTube at youtube.com/att.

    © 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

    **Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

    September 25, 2018

    AT&T to Donate $200,000 to Aid North Carolina Communities Impacted by Hurricane Florence

    Posted by AT&T North Carolina Team

    AT&T* is contributing $200,000 to the North Carolina Disaster Relief Fund (NCDRF), answering the call from Gov. Roy Cooper to the business community to help meet the urgent needs of Hurricane Florence victims. “Communities hit hard by Hurricane Florence need our help now more than ever, and when it comes to recovery, we’re all in this together,” said Gov. Cooper. “Donating to the North Carolina Disaster Relief Fund can help provide people the support they need to rebuild their lives.

    “We understand that staying connected is never more important than during emergencies or disasters,” said Venessa Harrison, president AT&T North Carolina. “That’s why we are building and operating FirstNet, the first nationwide network designed exclusively for first responders. And it is why we are also committed to doing our part to help our friends, neighbors and communities recover from disasters like this storm.”

    Including the contribution announced today, our corporate and foundation disaster-relief giving now totals more than $600,000 this year. We have provided support for the American Red Cross, the Hispanic Federation, Broward Education Foundation, Salvation Army-St. Thomas, Hawaii Community Foundation, the Community Foundation of Northeast Alabama and the Lawrence (MA) Emergency Fund. In the last year, these organizations supported victims and communities affected by disasters as diverse as hurricanes, tornadoes, mass shootings, volcanic eruptions, and most recently, last week’s gas explosions in Massachusetts.

    AT&T is also funding Team Rubicon as it builds out 20 Crisis Readiness Units in eight key U.S. cities including Raleigh, NC. These units will help develop thousands of trained and qualified military/veteran and civilian volunteers to assist in disaster relief efforts following tornadoes, floods, hurricanes and other natural disasters in impacted communities

    You can share the information with your friends and family, using the social media buttons below:

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    *About AT&T Communications

    We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the nation’s largest and most reliable network and the nation’s best network for video streaming.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.

    AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.

    AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

    © 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

    **Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

    September 19, 2018

    Helping Communities, Agencies Responding to Hurricane Florence

    Posted by Venessa Harrison

    First, let me say THANK YOU all those who invested so much time and energy in helping North Carolina prepare for the arrival of Hurricane Florence. The storm showed us that our state’s heritage of coming together to face challenges continues to ring true.

    Long before Florence’s winds and rains moved away, AT&T technicians and engineers were working hard to sure first responders had the communications they needed.

    Meanwhile teams of AT&T volunteers visited emergency shelters to help evacuees stay connected with friends and loved ones. Working in coordination with local officials and the American Red Cross, volunteers brought charging stations to power up wireless devices at emergency shelters in Raleigh, Charlotte and the Triad. We also brought water and, following a request, fresh fruit. As road conditions permit, our teams will be working with shelters in more eastern parts of the state.

    For first responders, the public safety network, FirstNet, has been standing up to the challenge of Hurricane Florence. We’ve been working across national, state and local agencies to keep emergency responders connected to the critical information they need to communicate and coordinate their storm response.


    Florence


    Here are a few highlights of how we’ve delivered for the agencies and individuals our communities are counting on most:

    ArrowSupported the City of Whiteville’s emergency response efforts by deploying a SatCOLT (Satellite Cell on Light Truck) to the Whiteville Fire Department staging area. What’s unique about this deployment is it’s Band 14 only, so it boosts connectivity for first responders on FirstNet without interfering with the coverage and capacity they already have. We also have to thank the North Carolina State Highway Patrol for helping our team coordinate the quickest and safest route to make this deployment happen.

    ArrowDeployed a COW to bring FirstNet connectivity to a FEMA staging location to support their response and recovery efforts as they assist those affected by Hurricane Florence.

    In addition, FirstNet subscribers continue to receive unthrottled access to their network as they work to keep our communities safe.

    We are further supporting customers and first responders with SatCOLTs in Kinston, Whiteville, Bellville, Brunswick, Nevassa, Leland, Richlands, Sneeds Ferry, and Laurenburg, NC.

    At AT&T, we deeply appreciate the men and women who put their lives on the line, day in and day out, to protect and support our communities. We are committed to supporting them and to helping North Carolina come back from Hurricane Florence even stronger than before.

    Click here to learn more.


    Venessa Harrison
    President — AT&T North Carolina

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    September 19, 2018

    Network Update: AT&T’s Network Recovery in Action

    Posted by AT&T North Carolina Team

    Florence Carolinas Fleet

    Part of AT&T's response fleet in the Carolinas

    We continue to work around the clock to rebuild and restore our network in areas affected by Hurricane Florence. We’re seeing network conditions improve as our teams work to address storm damage, power outages, and the damage to our local service providers’ networks, which affected service in some areas.

    Today, we are operating at nearly 99% of normal in the Carolinas and are working to address the remaining parts of our network that have been affected by the storm.

    Our teams have deployed from around the country with additional equipment to support recovery efforts. Currently, we are supporting customers and first responders with our Cell on Light Trucks (COLTs) in Leland, Winnabow, Belville, Navassa, Whiteville, Wallace, and Kinston, North Carolina.

    And we are working to deploy additional assets to affected areas as quickly and safely as conditions allow.

    Our drone team continues to stand by with a fleet of drones and Flying COWs to assist in damage assessment and recovery if needed.

    We are making steady progress in deploying as many network resources and personnel as possible to get the people affected by Hurricane Florence connected again.


    Keep your community informed:

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    Stay updated on how AT&T's helping with the storm response efforts by visiting our Hurricane Florence website.

    AT&T employees, visit our Cause Page for Hurricane Florence to help.


    September 17, 2018

    Public Safety Spotlight: FirstNet Delivers for Agencies Responding to Hurricane Florence

    Posted by AT&T North Carolina Team

    Hurricane Florence put FirstNet to the test. And the public safety network has been standing up to the challenge. We’ve been working across national, state and local agencies to keep emergency responders connected to the critical information they need to communicate and coordinate their storm response.

    Here are a few highlights of how we’ve delivered for the agencies and individuals our communities are counting on most:

    • Supported the City of Whiteville’s emergency response efforts by deploying a SatCOLT (Satellite Cell on Light Truck) to the Whiteville Fire Department staging area. What’s unique about this deployment is it’s Band 14 only, so it boosts connectivity for first responders on FirstNet without interfering with the coverage and capacity they already have. We also have to thank the North Carolina State Highway Patrol for helping our team coordinate the quickest and safest route to make this deployment happen.
    • Deployed a COW to bring FirstNet connectivity to a FEMA staging location to support their response and recovery efforts as they assist those affected by Hurricane Florence.

    Plus, FirstNet subscribers continue to receive unthrottled access to their network as they work to keep our communities safe.

    Helping public safety achieve their mission is our priority. As the storm pushes on, we’ll continue to stand by the men and women who put their lives on the line, day in and day out, to protect and support our communities.

    FirstNet Truck

    FirstNet Hurricane Florence Response


    Keep your community informed:

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    Stay updated on how AT&T's helping with the storm response efforts by visiting our Hurricane Florence website.

    AT&T employees, visit our Cause Page for Hurricane Florence to help.


    September 15, 2018

    AT&T Continues to Support Areas Affected by Hurricane Florence

    Posted by AT&T North Carolina

    AT&T Retail Truck

    As we evaluate the effects of Hurricane Florence, keeping our customers and first responders connected remains top of mind.

    Overall, our network continues to perform well in affected areas. Storm damage and power loss may be affecting service for some customers in parts of North and South Carolina.

    As conditions allow, we are deploying additional personnel and equipment to repair and restore where needed.

    Additionally, our Network Disaster Recovery and drone teams are standing by to assist in damage assessment and recovery.

    In the past few years, we have faced record storms and each year, our people jump into action. This storm is no different.

    To provide additional support to the community, we are deploying retail trucks to the Raleigh area in North Carolina. These trucks will provide charging stations and Wi-Fi connectivity to affected residents at local shelters.

    We also have a network of over 1,700 hotspots in the affected areas at major retail and restaurant locations. We’re working hard to ensure our customers and first responders have the connectivity they need.

    For ongoing updates on Hurricane Florence, visit

    https://about.att.com/content/sites/disaster_relief/hurricane_florence.html

    September 10, 2018

    AT&T Networks Prepare for Hurricane Florence

    Posted by AT&T North Carolina Team

    AT&T* is ready for Hurricane Florence with an arsenal of disaster response equipment and personnel on standby.

    AT&T started its storm preparedness process as we closely monitor Hurricane Florence. The storm is expected to impact the Eastern coast later this week. Our preparation includes:

    • Topping off fuel generators.
    • Testing high-capacity back-up batteries at cell sites.
    • Protecting physical facilities against flooding.
    • Staging other emergency response equipment in strategic locations for quick deployment following the storm.

    AT&T also improved the network redundancy in storm-prone areas. We have installed more generators at critical cell towers and switching facilities and moved electronics essential to network operations above expected flood levels. 

    “Customers rely on us, especially during major storms," said Venessa Harrison, president, AT&T North Carolina.  "That's why we practice readiness drills and simulations throughout the year. And we do all we can to have our networks prepared when severe weather strikes. We’ve worked for the past few days to position equipment and crews, and are ready to respond if needed. We’re closely linked with North Carolina public officials in their storm response efforts.”

    The AT&T National Disaster Recovery (NDR) program is one of the industry’s largest and most advanced disaster response programs. The NDR fleet includes hundreds of technology recovery and support trailers that can be quickly deployed to support customers and first responders.

    Response equipment readied in the wake of an event includes:

    • Mobile cell sites and mobile command centers like Cell on Wheels (COWs) and Cell on Light Trucks (COLTs)
    • Emergency communications vehicles (ECVs)
    • Flying Cell on Wings (Flying COWs)
    • Drones
    • A self-sufficient base camp. This is complete with sleeping tents, bathrooms, kitchen, laundry facilities, on-site nurse and meals ready to eat (MREs).
    • Hazmat equipment and supplies
    • Technology and support trailers to provide infrastructure support and mobile heating ventilation and air conditioning
    • Internal and external resources for initial assessment and recovery efforts

    Just as we prepare, we encourage customers to do the same. Additional information and tips for disaster preparedness can be found at https://about.att.com/story/at-t-disaster-response-program-keeps-customers-connected-during-.html.

    Twitter Facebook LinkedIn

    *About AT&T Communications

    We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the nation’s largest and most reliable network and the nation’s best network for video streaming.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.

    AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.

    AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

    © 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

    **Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

    August 27, 2018

    AT&T Invests More than $1.8 Billion Over 3-Year Period to Boost Local Networks in North Carolina

    Posted by AT&T North Carolina Team

    At AT&T[1], we’ve invested more than $1.8 billion in our North Carolina wireless and wired networks during 2015-2017. These investments boost reliability, coverage, speed and overall performance for residents and businesses. They also improve critical services that support public safety and first responders.

    During 2015-2017, AT&T made the following investments in its wireless and wired networks:

    • More than $475 million in the Charlotte area,
    • More than $200 million in the Triad region, and
    • Nearly $525 million in the Triangle region.

    In 2017, AT&T made more than 2,100 wireless network upgrades in North Carolina.  These include 13 new sites, plus carrier additions and bandwidth expansions that increased capacity and speed in the network. 

    “A strong communications infrastructure is vital for keeping North Carolina growing in a global economy,” said Gov. Roy Cooper. “This kind of sustained investment gives businesses the communication tools they need to compete and succeed, connects people and communities, and also helps law enforcement and other first responders keep North Carolina safe.”

     “We are investing in the advanced communications networks of the future because, today more than ever, life is about connections,” said Venessa Harrison, president of AT&T North Carolina. “Businesses connect with customers and suppliers; individuals connect with each other, with their elected officials and with information. Connections drive opportunities and innovation and we are investing now to help our customers and communities lead and succeed in the future.”  

    The AT&T LTE network now covers more than 400 million people in North America.

    By building out our 4G LTE network, we’re laying the foundation for 5G, the next advance in network technologies. We’re boosting network speeds and capacity, as we continue to expand the availability of our network using the latest technology.

    Since the formation of the FirstNet public-private partnership a little over a year ago, governors from all 50 states, 5 territories and D.C. recognized the value of FirstNet, joining in its mission to strengthen and modernize public safety’s communications capabilities.

    FirstNet is a new nationwide communications platform dedicated to America’s public safety community. As we build, deploy and evolve FirstNet, we will build upon our current and planned investments in North Carolina to help ensure public safety’s network delivers the coverage and cutting-edge capabilities first responders expect – today and for decades to come.

    For the 4th year in a row, AT&T earned the top spot in the telecommunications industry on FORTUNE’s Most Admired Companies list in 2018. We also placed No. 49 among the 50 most admired companies across all industries.

    We were ranked first or second in all 9 attributes to compile the list, including innovation, people management, quality of management, long-term investment value, quality of products/services and global competitiveness.

    Our internet offerings

    We continue to expand the scope of our ultra-fast internet powered by AT&T Fiber. We now market our ultra-fast internet service powered by AT&T Fiber to nearly 675,000 customer locations in North Carolina.

    We have the largest fiber network within our 21-state wireline footprint, including more than 3 million strand miles in North Carolina.2 And AT&T is the largest U.S.-based provider of fiber for business services, creating an unparalleled ability to serve businesses of all sizes.

    We also now market a 1 gigabit connection3 on our 100% fiber network to 9 million locations across 71 major metro areas nationwide.  We plan to reach at least 14 million locations across at least 84 metro areas by mid-2019 for consumers.

    To learn more about our coverage in North Carolina, or anywhere in the U.S., visit the AT&T Coverage Viewer. For updates on the AT&T wireless network, please visit the AT&T network news page.

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    [1] AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

    Cautionary Language Concerning Forward-Looking Statements

    Information set forth in this news release contains financial estimates and other forward- looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T's filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update or revise statements contained in this news release based on new information or otherwise.

    *About AT&T

    AT&T Inc. (NYSE:T) helps millions around the globe connect with leading entertainment, business, mobile and high speed internet services. We have the nation’s largest and most reliable network** and the best global coverage of any U.S. wireless provider. We’re one of the world’s largest providers of pay TV. We have TV customers in the U.S. and 11 Latin American countries. More than 3 million companies, from small to large businesses around the globe, turn to AT&T for our highly secure smart solutions. 

    AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

    © 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

    **Coverage not avail. everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

    From FORTUNE Magazine. 2018 Time Inc. FORTUNE© and The World's Most Admired Companies® are registered trademarks of Time Inc. and are used under License. FORTUNE and Time Inc. are not affiliated with, and do not endorse products or services of, AT&T.

    May 29, 2018

    AT&T Disaster Response Program Keeps Customers Connected During Hurricane Season

    Posted by AT&T Newsroom

    AT&T* is committed to keeping its customers connected during the upcoming hurricane season. And we’re prepared with a fleet of equipment that can be quickly deployed before, during and after any storm.

    “Connections are crucial during a severe weather event, regardless of whether you’re a consumer, a business owner, or an emergency management official,” said Venessa Harrison, president of AT&T North Carolina. “We’ve seen that through multiple natural disasters here in North Carolina – from hurricanes and floods, to wildfires and ice storms.  Our engineers and technicians rely on that hard-earned experience in continually reviewing and updating our disaster response plans and capabilities.”

    How we prepare our network:

    • Boosting capacity to accommodate increased call volume.
    • Testing the high-capacity backup batteries located at cell sites.
    • Staging extended battery life and portable generators and maintaining existing fixed generators.
    • Topping off generators with fuel at cell sites and switching facilities.
    • Staging generators in safe locations for immediate deployment once a storm has passed.

    Response equipment we use in the wake of an event:

    • Mobile cell sites and mobile command centers, like Cell on Wheels (COWs) and Cell on Light Trucks (COLTs)
    • Emergency Communications Vehicles (ECVs)
    • Flying Cell on Wings (Flying COWs)
    • Drones
    • A self-sufficient base camp. It’s complete with sleeping tents, bathrooms, kitchen, laundry facilities, on-site nurse and meals ready to eat (MREs).
    • Hazmat equipment and supplies
    • Technology and support trailers to provide infrastructure support and mobile heating ventilation and air conditioning
    • Internal and external resources for initial assessment and recovery efforts.

    Our team has spent more than 145,000 hours in the field over the last 25 years. AT&T has invested more than $650 million in its Network Disaster Recovery program (NDR), making it one of the nation’s largest and most advanced programs. We’ve proven time and time again that we are ready and prepared to restore and maintain service if disaster strikes.

    Plus, we have new deployables to support first responders as part of our public-private partnership to deliver FirstNet’s nationwide public safety broadband network.

    As we prepare, so should you.

    Consumers and businesses should have a plan in place. When preparing for an evacuation or shelter-in-place, remember the following.

    Customer Tips:

    • Save your smartphone’s battery life. In case of a power outage, extend your device’s battery life by putting it in power-save mode, turning off Bluetooth and Wi-Fi, deleting apps or putting your phone in Airplane Mode. This may prevent you from using certain features, but it will ultimately save battery power.
    • Keep your mobile devices charged. Be sure to have another way to charge your smartphone if the power goes out. 
    • Keep your mobile devices dry. Our mobile phones can be a lifeline during a storm. To protect yours, store it in a water-resistant case, floating waterproof case or plastic bag. A car charger or back-up battery pack can come in handy. If you have multiple devices to keep charged, consider a multi-port back-up battery pack.
    • Back up important information and protect vital documents. Back up insurance papers, medical information and the like to the Cloud or your computer. With cloud storage, you can access your data from any connected device.
    • Have a family communications plan. Choose someone out of the area as a central contact, in case your family is separated. Most importantly, practice your emergency plan in advance.
    • Store emergency contacts in your mobile phone. Numbers should include the police department, fire station, hospital and family members.
    • Forward your home number to your mobile number in the event of an evacuation. Because call forwarding is based out of the telephone central office, you will get calls from your landline phone even if your local telephone service is down. If the central office is not operational, services like voicemail and call forwarding may be useful.
    • Track the storm on your mobile device. If you lose power at your home during a storm, you can use your mobile device to access local weather reports.
    • Take advantage of the camera on your smartphone. Be sure to use the camera on your phone to take, store and send photos and video clips of damage to your insurance company.
    • Use location-based technology.  These services can help you find evacuation routes and track a lost family member’s mobile phone.
    • Be prepared for high call volume and keep non-emergency calls to a minimum. If there is severe weather, chances are many people will be trying call at the same time. This may create network congestion. If you get a “fast busy” signal on your wireless phone or a slow dial tone on your landline phone, hang up, wait several seconds and then try again.
    • Try texting vs. calling. Because it requires fewer network resources, text messages may go through more quickly than voice calls.

    Find More Information Online:

    Web Site Links:

    Related Media Kits:

    AT&T Web Site

    AT&T Network Disaster Recovery

    AT&T Business Continuity for Enterprise

    Economist Intelligence Unit Survey

    AT&T Vital Connections

    Related Fact Sheets:

    Hurricane Preparation Tips

    Take the preparedness quiz.

    Print the preparedness quiz.

    Emergency Communications Planning Tips Emergency Tool Kit

    Implementing a Holistic Business Continuity and Recovery Strategy

    Network Disaster Recovery

    *About AT&T
    AT&T Inc. (NYSE:T) helps millions around the globe connect with leading entertainment, business, mobile and high speed internet services. We have the nation’s largest and most reliable network** and the best global coverage of any U.S. wireless provider. We’re one of the world’s largest providers of pay TV. We have TV customers in the U.S. and 11 Latin American countries. More than 3 million companies, from small to large businesses around the globe, turn to AT&T for our highly secure smart solutions. 

    AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

    © 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

    **Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

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    December 15, 2017

    Happy Holidays!

    Posted by Venessa Harrison

    We are closing out the year just the way we started it: connecting people to opportunity. From connecting rural North Carolinians with broadband, to connecting the U.S. Army, at its core, this is what all of us at AT&T do every day. I am so proud of what we have accomplished this year in North Carolina, and as I look forward to 2018, I am excited for what is to come. But before we get to January, I want to wish all of you, your family and your friends Merry Christmas and a happy holiday season. Let’s make it a great New Year!

    Thanks for reading,

    Venessa Harrison
    President — AT&T North Carolina


    North Carolina to Transform Communications for Public Safety; Gov. Cooper Approves Buildout Plan for First Responder Network

    FirstNet

    North Carolina is modernizing communications technology for its first responders. Today, Governor Roy Cooper announced his decision to accept the FirstNet and AT&T plan to deliver a wireless broadband network to the state’s public safety community. FirstNet will bring advanced technologies to the state that will help North Carolina’s first responders save lives and protect communities.

    “We must do all we can to make sure North Carolina is ready to respond to emergencies and keep the public safe,” Gov. Cooper said. “Communication is key in times of crisis and this technology can help strengthen public safety by keeping our first responders connected.”

    AT&T, in a public-private partnership with FirstNet, will build, operate and maintain a highly secure wireless broadband communications network for North Carolina’s public safety community at no cost to the state. The FirstNet network will drive innovation and create an entire system of modernized devices, apps and tools for first responders.

    “First responders deserve a state of the art communications system, and we believe this is the first step toward building that system,” said Eric Boyette, Secretary of the Department of Information Technology and State Chief Information Officer. “DIT has worked with public safety and IT professionals since 2014 to make sure that the people of North Carolina get the service they deserve. Ultimately, we will all be safer once this network is in place.”

    Quote

    “Rapid emergency response relies on the efficiency of communication among federal, state and local partners,” said Col. Glenn McNeill Jr., commander of the State Highway Patrol. "This new technology provides state-of-the-art resources for responding to future disaster situations."

    Following an in-depth evaluation of the proposed AT&T and FirstNet plan, as well as proposals by other potential vendors, North Carolina selected the FirstNet and AT&T public-private partnership, bringing public safety the overall best value solution with the least risk.

    FirstNet will transform the way North Carolina’s fire, police, EMS and other public safety personnel communicate and share information. Specifically, it will:

    • Connect first responder subscribers to the critical information they need in a highly secure manner when handling day-to-day operations, responding to emergencies and supporting large-scale events, like the North Carolina State Fair.
    • Create an efficient communications experience for public safety personnel in agencies and jurisdictions across the state during natural disasters and severe weather events like Hurricane Matthew, which brought catastrophic flooding to the state.
    • Enhance network coverage across North Carolina’s diverse landscape, benefitting first responders and residents throughout the state’s rural and tribal areas.
    • Drive infrastructure investments and create jobs across the state.
    • Usher in a new wave of dependable innovations for first responders. This will create an ever-evolving set of life-saving tools for public safety, including public safety apps, specialized devices and Internet of Things technologies. It also carries the potential for future integration with NextGen 9-1-1 networks and Smart Cities’ infrastructure.

    FirstNet and AT&T designed North Carolina’s network solution with direct input from the state’s public safety community. Since 2014, FirstNet has met with North Carolina’s state and local public safety officials more than 20 times to address their unique communications needs. This includes:

    • Bringing the state's first responders the coverage they need when and where emergencies happen, including along North Carolina's coastline.
    • Giving first responders access to dedicated network assets that can be deployed for additional coverage and support when needed.

    "Gov. Cooper's decision to make FirstNet services available in his state demonstrates his strong commitment to public safety," said FirstNet CEO Mike Poth. "We look forward to continuing to work with North Carolina’s first responders to help ensure they receive access to the sustainable, cutting-edge network they need to connect local, state, tribal and federal first responders across the Tarheel State."

    The decision enables FirstNet and AT&T to begin creating an entirely new wireless ecosystem for public safety communications. North Carolina’s first responder subscribers will have immediate access to quality of service and priority to voice and data across the existing nationwide AT&T LTE network.

    Preemption for primary users over the AT&T LTE network is expected by year-end. This means fire, police, EMS and other public safety workers will have dedicated access to the network when and where they need it – 24/7/365, like their mission.

    “Gov. Cooper and his staff have been extremely thorough and thoughtful in evaluating North Carolina’s participation in this nationwide public safety broadband network,” said Venessa Harrison, president of AT&T North Carolina. “We appreciate and understand their diligence, for it matches our commitment to delivering this first-of-its-kind communications solution. We are honored to bring the FirstNet network to North Carolina and connect its public safety community to the life-saving technologies they, and our residents, deserve.”

    For more information on FirstNet, please go to FirstNet.gov/mediakit and att.com/FirstResponderNews. For more about the value FirstNet will bring to public safety, please go to FirstNet.com.

    About FirstNet

    The First Responder Network Authority (FirstNet) is an independent authority within the U.S. Department of Commerce. Chartered in 2012, its mission is to ensure the building, deployment, and operation of the nationwide, broadband network that equips first responders to save lives and protect U.S. communities. Learn more at FirstNet.gov/mediakit and follow FirstNet (@FirstNetGov) on Facebook and Twitter for updates.

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    December 14, 2017

    AT&T Deploys Innovative High-Speed Internet in 14 North Carolina Counties

    Posted by AT&T North Carolina Team

    fixedwireless

    Residents and businesses in parts of 14 counties can sign up for AT&T’s innovative Fixed Wireless Internet¹ This follows the launch of Fixed Wireless Internet in parts of North Carolina in June, as part of our FCC Connect America Fund commitment.

    We plan to provide access to over 1.1 million locations by 2020.

    In North Carolina alone, we have committed to providing access to 13,000 locations by 2020, reaching more than 40 percent of that goal by the end of this year.

    The connection comes from a wireless tower to a fixed antenna on customers’ homes or businesses. This is an efficient way to deliver high-quality, high-speed internet to customers, many getting access to high-speed internet for the first time.

    To learn more about Fixed Wireless Internet from AT&T, go to att.com/internet/fixed-wireless.html.

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    ¹Fixed Wireless Internet is a high-speed Internet access svc providing download speeds of at least 10Mbps. Available in select rural areas in the U.S. only. Fixed Wireless Internet Plan includes 160GB data bucket per month. Requires installation of AT&T outdoor antennae and indoor Residential Gateway. Up to $99 installation fee applies. Overage Charges: $10 per 50GB of additional data up to a maximum of $200 per mo. All data allowances, incl. overages, must be used in billing period in which allowance is provided. If service is cancelled, must return Residential Gateway to AT&T w/in 21 days or pay $150 Equipment Non-Return fee. Equipment Non-Return fee will be refunded if Residential Gateway is returned w/in 90 days of cancellation.

    December 13, 2017

    $100,000 to Support Team Rubicon – Military Veteran Volunteers

    Posted by AT&T North Carolina Team

    Team Rubicon

    AT&T is continuing its long-standing support for military veterans and local communities by contributing $100,000 to Team Rubicon in North Carolina

    A nonprofit disaster response organization, Team Rubicon rapidly deploys trained disaster response teams, free of charge, to assist communities struck by natural disasters. The teams are primarily made up of military veterans, but also include first responders and other skilled volunteers. Of the nearly 70,000 Team Rubicon volunteers nationwide, nearly 1,600 are in North Carolina, and Team Rubicon has a goal to reach 9,500 in the greater Raleigh area.

    AT&T’s contribution is part of a national $1 million commitment to Team Rubicon that included funding for immediate disaster relief in the wake of the most recent disasters, as well as funding for recruitment, training and support of new volunteers around the country.

    While Team Rubicon’s primary mission is providing relief to those affected by disasters, the organization also seeks to provide our veterans with 3 things they lose after leaving the military: a purpose, gained through disaster response; community, built by serving with others; and identity, created by joining a new mission.

    For more information, check out www.teamrubiconusa.org. 

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    December 12, 2017

    Don’t Be One of the 5%

    Posted by AT&T North Carolina Team

    cyberaware

    Five percent of consumers in the U.S. text their passwords to their accounts (not a good idea) … 5% of consumers use consecutive letters or numbers for their passwords (you might as well text those passwords to the bad guys in the first place) … 5% of consumers provide their personal or financial info to an email sender without verifying who they are.

    The good news is that most Americans know that these are things we should not be doing online if we want to protect ourselves. The challenge is that the crooks are getting smarter, making it harder for consumers to know what to do to protect themselves online. That’s why AT&T just launched att.com/CyberAware.

    Bookmark — and regularly visit — this site to learn about the latest tips for protecting yourself and your family, and stay up to date on the latest threats. From ID theft, to malware to robocalls and other concerns, we’ve put the resources all in one place.

    *FleishmanHillard survey, on behalf of AT&T, of 1,020 American consumers age 18 and older online between Sept. 28 and Oct. 1, 2017

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