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Customer Service Contact Information

Please use the following telephone numbers to contact the AT&T Alabama customer service teams:

    • Residential: Repair/Outage Phone and Internet: 1.877.737.2478
    • Residential: Billing/Customer Service: 1.888.757.6500
    • Business: Repair/Outage Phone and Internet: 1.866.620.6900 
    • Business: Billing/Customer Service: 1.866.620.6000
    • U-verse: Customer service: 1.800.288.2020
    • DIRECTV: 1.800.531.5000
    • AT&T Fiber: If you have questions or concerns about AT&T Fiber construction, please contact AT&T’s construction helpdesk at