AT&T* is ready for Hurricane Florence with an arsenal of disaster response equipment and personnel on standby.
AT&T started its storm preparedness process as we closely monitor Hurricane Florence. The storm is expected to impact the Eastern coast later this week. Our preparation includes:
- Topping off fuel generators.
- Testing high-capacity back-up batteries at cell sites.
- Protecting physical facilities against flooding.
- Staging other emergency response equipment in strategic locations for quick deployment following the storm.
AT&T also improved the network redundancy in storm-prone areas. We have installed more generators at critical cell towers and switching facilities and moved electronics essential to network operations above expected flood levels.
“Customers rely on us, especially during major storms," said Jane Sosebee, president, AT&T South Carolina. "That's why we practice readiness drills and simulations throughout the year. And we do all we can to have our networks prepared when severe weather strikes. We’ve worked for the past few days to position equipment and crews, and we are ready to respond if needed. We’re closely linked with South Carolina state and local emergency response officials in their storm response efforts.”
The AT&T National Disaster Recovery (NDR) program is one of the industry’s largest and most advanced disaster response programs. The NDR fleet includes hundreds of technology recovery and support trailers that can be quickly deployed to support customers and first responders.
Response equipment readied in the wake of an event includes:
- Mobile cell sites and mobile command centers like Cell on Wheels (COWs) and Cell on Light Trucks (COLTs)
- Emergency communications vehicles (ECVs)
- Flying Cell on Wings (Flying COWs)
- A self-sufficient base camp. This is complete with sleeping tents, bathrooms, kitchen, laundry facilities, on-site nurse and meals ready to eat (MREs).
- Hazmat equipment and supplies
- Technology and support trailers to provide infrastructure support and mobile heating ventilation and air conditioning
- Internal and external resources for initial assessment and recovery efforts
Just as we prepare, we encourage customers to do the same. Additional information and tips for disaster preparedness can be found at https://about.att.com/story/at-t-disaster-response-program-keeps-customers-connected-during-.html.
*About AT&T Communications
We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the nation’s largest and most reliable network and the nation’s best network for video streaming.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.
AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.
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**Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.
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