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November 12, 2018

At AT&T, we recognize the sacrifices military personnel, veterans and their families make every day to serve our nation.

Posted by Joelle Phillips
At AT&T, we recognize the sacrifices military personnel, veterans and their families make every day to serve our nation.


That’s why on this Veteran’s Day, and every day for over 100 years, AT&T is proud to support these brave men and women who protect our freedom.

Here in Tennessee, more than 400 veterans are already invaluable members of our team, and as we continue to invest in Tennessee and deploy the modern communications services and high-speed Internet that Tennesseans demand, we are excited to continue adding team members from among the tremendous community of men and women who have served our nation.

This year, we are teaming up with NPower, an organization dedicated to helping veterans and their spouses gain the digital and professional skills needed to succeed in in tech-based careers.

Veterans Day Banner

Our nation’s veterans are a vital part of the country’s workforce and critical part of our AT&T team:

Veterans Day Graphic


In May 2016, we announced plans to hire a total of 20,000 vets by 2020. To date, we have hired more than 15,000 veterans toward reaching that goal.



Our Careers for Veterans program supports over 130,000 veterans and their spouses by giving career advice through our veteran talent network.



AT&T ranked No. 5 in DiversityInc.’s Top 18 Companies for Veterans for 2018.


Supporting veterans and their families is also a major focus of our philanthropic efforts including contributing or directing about $21 million to veteran’s organizations through corporate, social investment and AT&T Foundation giving programs during the past five years.

And to help veterans and their families stay connected, AT&T is offering veteran families significant savings on wireless, video and internet.1


While we could never fully repay those who serve, on this day of reflection, we say, “Thank you” to our heroes who give so much and invite you to join us #ThankOurHeroes.

Gratitude

We're also donating $5 for each video view*

Sincerely,

Joelle Phillips
President — AT&T Tennessee


You can share the news with your friends and colleagues using the social media buttons below:

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1Req’s proof of eligibility. Credit(s) w/in 3 bills. Add’l restrictions & exclusions apply. See offer details at att.com/military.

August 24, 2018

AT&T Invests More Than $1.2 Billion Over 3-Year Period to Boost Local Networks in Tennessee

Posted by AT&T Tennessee Team

At AT&T1, we've invested more than $1.2 billion in our Tennessee wireless and wired networks during 2015-2017. These investments boost reliability, coverage, speed and overall performance for residents and businesses. They also improve critical services that support public safety and first responders.

In 2017, AT&T made more than 1450 wireless network upgrades in Tennessee. Notable network enhancements included 10 new cell sites across the state, two small cells in and around Lower Broadway in Downtown Nashville, and 6 new Distributed Antenna Systems in Davidson, Knox, Shelby, and Williamson Counties. These upgrades included boosting network capacity and expanding LTE coverage.

The AT&T LTE network now covers more than 400 million people in North America. By building out our 4G LTE network, we're laying the foundation for 5G, the next advance in network technologies. We're boosting network speeds and capacity, as we continue to expand the availability of our network using the latest technology.

"We're now speeding our wireless build out plans in Tennessee with millions of dollars dedicated to improving its mobile network," said Joelle Phillips, president of AT&T Tennessee. "This investment will also pave the path to 5G mobile services in the years ahead."

Since the formation of the FirstNet public-private partnership a little over a year ago, governors from all 50 states, 5 territories and D.C. recognized the value of FirstNet, joining in its mission to strengthen and modernize public safety's communications capabilities.

FirstNet is a new nationwide communications platform dedicated to America's public safety community. As we build, deploy and evolve FirstNet, we will build upon our current and planned investments in Tennessee to help ensure public safety's network delivers the coverage and cutting-edge capabilities first responders expect – today and for decades to come.

For the 4th year in a row, AT&T earned the top spot in the telecommunications industry on FORTUNE's Most Admired Companies list in 2018. We also placed No. 49 among the 50 most admired companies across all industries.

We were ranked first or second in all 9 attributes used to compile the list, including innovation, people management, quality of management, long-term investment value, quality of products/services and global competitiveness.

Our internet offerings

We continue to expand the scope of our ultra-fast internet powered by AT&T Fiber. We now market our ultra-fast internet service powered by AT&T Fiber more than 400,000 customer locations in the Tennessee area.

We have the largest fiber network within our 21-state wireline footprint.2 And AT&T is the largest U.S.-based provider of fiber for business services, creating an unparalleled ability to serve businesses of all sizes.

We also now market a 1 gigabit connection3 on our 100% fiber network to 9 million locations across 71 major metro areas nationwide.  We plan to reach at least 14 million locations across at least 84 metro areas by mid-2019 for consumers.

To learn more about our coverage in Tennessee, or anywhere in the U.S., visit the AT&T Coverage Viewer. For updates on the AT&T wireless network, please visit the AT&T network news page.

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1 AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

2 Based on publicly available data for the top fiber providers in the AT&T operating footprint.

3 Actual customer speeds may vary. Download speeds are typically up to 940Mbps due to overhead capacity reserved to deliver the data.

Cautionary Language Concerning Forward-Looking Statements

Information set forth in this news release contains financial estimates and other forward- looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T's filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update or revise statements contained in this news release based on new information or otherwise.

*About AT&T

AT&T Inc. (NYSE : T ) helps millions around the globe connect with leading entertainment, business, mobile and high speed internet services. We have the nation's largest and most reliable network** and the best global coverage of any U.S. wireless provider. We're one of the world's largest providers of pay TV. We have TV customers in the U.S. and 11 Latin American countries. More than 3 million companies, from small to large businesses around the globe, turn to AT&T for our highly secure smart solutions. 

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Coverage not avail. everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

From FORTUNE Magazine. 2018 Time Inc. FORTUNE© and The World's Most Admired Companies® are registered trademarks of Time Inc. and are used under License. FORTUNE and Time Inc. are not affiliated with, and do not endorse products or services of, AT&T.

August 09, 2018

AT&T Expands Access to High Speed Internet in Benton & Henry Counties and other Rural and Underserved Areas of Tennessee

Posted by AT&T Tennessee Team

AT&T is Now Offering Fixed Wireless Internet Service to Rural Portions of 18 States, Including Parts of 51 Counties Across Tennessee

AT&T* Fixed Wireless Internet1 for rural and underserved locations is now available to residents and small businesses in parts of Benton and Henry counties, including Big Sandy, Camden, Holladay and Paris.

This rollout, now in 18 states, began in 2017. The company now offers Fixed Wireless Internet to over 440,000 locations across 18 states with plans to provide access to over 1.1 million locations by the end of 2020.

“This is a good day for residents in Benton and Henry counties as this innovative new service brings high-speed connectivity to more rural families and small businesses,” said State Senator John Stevens. “We have work that remains to be done, and I will continue to work with my colleagues and private industry to continue bringing access to high-speed Internet to rural Tennessee.”

“Our residents and business-owners have made their voices heard, and my colleagues and I are working hard to create an environment where we will see more announcements like this – more announcements that infrastructure is being deployed to extend access to high-speed Internet to families across our community,” said State Representative Tim Wirgau.

Fixed Wireless Internet service delivers an internet connection with download speeds of at least 10Mbps and upload speeds of at least 1Mbps. The connection comes from a wireless tower to a fixed antenna on a customer’s home or business. This is an efficient way to deliver high-quality, high-speed internet to customers living in underserved rural areas.

The towers used to provide this service are connected to AT&T’s network using AT&T fiber optics.  AT&T has more than 2.3 million strand miles of AT&T fiber optics covering Tennessee, which enables the company to offer a wide variety of products and services delivering the high-speed connectivity Tennessee businesses and residents need. 

“AT&T is proud to work with our local, state and federal leadership to provide the connectivity Tennessee’s residents and businesses demand,” said AT&T Tennessee Director of External Affairs Dennis Wagner. “Through this new AT&T service, we are helping close the remaining connectivity gap in our state.”

In addition to Tennessee, the service is available to residents and businesses in parts of Alabama, Arkansas, California, Georgia, Florida, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, North Carolina, Ohio, South Carolina, Texas and Wisconsin. 

To learn more about Fixed Wireless Internet from AT&T, go to att.com/internet/fixed-wireless.html.

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1Includes 170GB data allowance per month. Req’s installation of AT&T outdoor antenna & indoor Residential Gateway. $10/50GB of additional data up to a max of $200/mo.

Cautionary Language Regarding Forward Looking Statements:  Information set forth in this news release contains financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T Inc's filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update or revise statements contained in this news release based on new information or otherwise.

*About AT&T Communications

We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the nation’s largest and most reliable network and the nation’s best network for video streaming.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.

AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

August 07, 2018

AT&T Expands Access to High Speed Internet in Dickson County and other Rural and Underserved Areas of Tennessee

Posted by AT&T Tennessee Team

AT&T is Now Offering Fixed Wireless Internet Service to Rural Portions of 18 States, Including More than 37,000 Locations in Parts of 51 Counties Across Tennessee

Dickson, Tn., Aug. 7, 2018 – AT&T* Fixed Wireless Internet1 for rural and underserved locations is now available to residents and small businesses in parts of Dickson County, including the city of Charlotte.

This rollout, now in 18 states, began in 2017. The company now offers Fixed Wireless Internet to over 440,000 locations across 18 states with plans to provide access to over 1.1 million locations by the end of 2020.

“Dickson County is an incredible place to raise a family and run a business,” said Senator Kerry Roberts. “We must have a 21st Century infrastructure to keep it that way, and access to high-speed Internet is key. I applaud AT&T for their continued investment and work to enhance high-speed connectivity for residents and businesses in rural Tennessee.”

“This is a great day for Middle Tennessee,” said Representative Michael Curcio. “In today’s world, high-speed connectivity is vital to our workforce and economy. I’m excited to see the investment and growing interest in bringing enhanced connectivity to our rural Tennessee communities.”

“My colleagues and I in the legislature have worked hard to create an environment that encourages the deployment of high-speed connectivity, particularly in rural Tennessee, so I am pleased to see this innovative service coming to Dickson County,” said Representative Mary Littleton

Fixed Wireless Internet service delivers an internet connection with download speeds of at least 10Mbps and upload speeds of at least 1Mbps. The connection comes from a wireless tower to a fixed antenna on a customer’s home or business. This is an efficient way to deliver high-quality, high-speed internet to customers living in underserved rural areas.

More than 37,000 customer locations in the following 51 Tennessee Counties are now eligible for AT&T Fixed Wireless Internet: Bedford, Benton, Blount, Campbell, Carroll, Cheatham, Chester, Cocke, Cumberland, Dickson, Dyer, Fayette, Franklin, Gibson, Giles, Hamblen, Hardeman, Hardin, Hawkins, Haywood, Henderson, Henry, Hickman, Humphreys, Jefferson, Lauderdale, Lewis, Lincoln, Loudon, Madison, Marion, Marshall, Maury, McMinn, McNairy, Meigs, Monroe, Montgomery, Moore, Morgan, Obion, Rhea, Roane, Robertson, Sevier, Smith, Stewart, Trousdale, Union, Williamson and Wilson.

The towers used to provide this service are connected to AT&T’s network using AT&T fiber optics. AT&T has more than 2.3 million strand miles of AT&T fiber optics covering Tennessee, which enables the company to offer a wide variety of products and services delivering the high-speed connectivity Tennessee businesses and residents need.

“AT&T is proud to work with our local, state and federal leadership to provide the connectivity Tennessee’s residents and businesses demand,” said AT&T Tennessee Regional Director of External and Legislative Affairs Kathy Sager. “Through this new AT&T service, we are helping close the remaining connectivity gap in our state.”

In addition to Tennessee, the service is available to residents and businesses in parts of Alabama, Arkansas, California, Georgia, Florida, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, North Carolina, Ohio, South Carolina, Texas and Wisconsin.

To learn more about Fixed Wireless Internet from AT&T, go to att.com/internet/fixed-wireless.html.

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1Includes 170GB data allowance per month. Req’s installation of AT&T outdoor antenna & indoor Residential Gateway. $10/50GB of additional data up to a max of $200/mo.

Cautionary Language Regarding Forward Looking Statements: Information set forth in this news release contains financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T Inc's filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update or revise statements contained in this news release based on new information or otherwise.

*About AT&T Communications
We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the nation’s largest and most reliable network and the nation’s best network for video streaming.** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV and DIRECTV NOW, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve over 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.

AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

May 29, 2018

AT&T Disaster Response Program Keeps Customers Connected During Hurricane Season

Posted by AT&T Newsroom

AT&T* is committed to keeping its customers connected during the upcoming hurricane season. And we’re prepared with a fleet of equipment that can be quickly deployed before, during and after any storm.

“Staying connected during severe weather events is critical,” said Scott Mair, president of Operations, AT&T Technology & Operations. “In the last year alone, we responded to 3 major storms and countless other natural disasters. Our people are experienced, constantly perfecting the process and are ready to respond at a moment’s notice.”

How we prepare our network:

  • Boosting capacity to accommodate increased call volume.
  • Testing the high-capacity backup batteries located at cell sites.
  • Staging extended battery life and portable generators and maintaining existing fixed generators.
  • Topping off generators with fuel at cell sites and switching facilities.
  • Staging generators in safe locations for immediate deployment once a storm has passed.

Response equipment we use in the wake of an event:

  • Mobile cell sites and mobile command centers, like Cell on Wheels (COWs) and Cell on Light Trucks (COLTs)
  • Emergency Communications Vehicles (ECVs)
  • Flying Cell on Wings (Flying COWs)
  • Drones
  • A self-sufficient base camp. It’s complete with sleeping tents, bathrooms, kitchen, laundry facilities, on-site nurse and meals ready to eat (MREs).
  • Hazmat equipment and supplies
  • Technology and support trailers to provide infrastructure support and mobile heating ventilation and air conditioning
  • Internal and external resources for initial assessment and recovery efforts.

Our team has spent more than 145,000 hours in the field over the last 25 years. AT&T has invested more than $650 million in its Network Disaster Recovery program (NDR), making it one of the nation’s largest and most advanced programs. We’ve proven time and time again that we are ready and prepared to restore and maintain service if disaster strikes.

Plus, we have new deployables to support first responders as part of our public-private partnership to deliver FirstNet’s nationwide public safety broadband network.

As we prepare, so should you.

Consumers and businesses should have a plan in place. When preparing for an evacuation or shelter-in-place, remember the following.

Customer Tips:

  • Save your smartphone’s battery life. In case of a power outage, extend your device’s battery life by putting it in power-save mode, turning off Bluetooth and Wi-Fi, deleting apps or putting your phone in Airplane Mode. This may prevent you from using certain features, but it will ultimately save battery power.
  • Keep your mobile devices charged. Be sure to have another way to charge your smartphone if the power goes out. 
  • Keep your mobile devices dry. Our mobile phones can be a lifeline during a storm. To protect yours, store it in a water-resistant case, floating waterproof case or plastic bag. A car charger or back-up battery pack can come in handy. If you have multiple devices to keep charged, consider a multi-port back-up battery pack.
  • Back up important information and protect vital documents. Back up insurance papers, medical information and the like to the Cloud or your computer. With cloud storage, you can access your data from any connected device.
  • Have a family communications plan. Choose someone out of the area as a central contact, in case your family is separated. Most importantly, practice your emergency plan in advance.
  • Store emergency contacts in your mobile phone. Numbers should include the police department, fire station, hospital and family members.
  • Forward your home number to your mobile number in the event of an evacuation. Because call forwarding is based out of the telephone central office, you will get calls from your landline phone even if your local telephone service is down. If the central office is not operational, services like voicemail and call forwarding may be useful.
  • Track the storm on your mobile device. If you lose power at your home during a storm, you can use your mobile device to access local weather reports.
  • Take advantage of the camera on your smartphone. Be sure to use the camera on your phone to take, store and send photos and video clips of damage to your insurance company.
  • Use location-based technology.  These services can help you find evacuation routes and track a lost family member’s mobile phone.
  • Be prepared for high call volume and keep non-emergency calls to a minimum. If there is severe weather, chances are many people will be trying call at the same time. This may create network congestion. If you get a “fast busy” signal on your wireless phone or a slow dial tone on your landline phone, hang up, wait several seconds and then try again.
  • Try texting vs. calling. Because it requires fewer network resources, text messages may go through more quickly than voice calls.

Find More Information Online:

Web Site Links:

Related Media Kits:

AT&T Web Site

AT&T Network Disaster Recovery

AT&T Business Continuity for Enterprise

Economist Intelligence Unit Survey

AT&T Vital Connections

Related Fact Sheets:

Hurricane Preparation Tips

Take the preparedness quiz.

Print the preparedness quiz.

Emergency Communications Planning Tips Emergency Tool Kit

Implementing a Holistic Business Continuity and Recovery Strategy

Network Disaster Recovery

*About AT&T
AT&T Inc. (NYSE:T) helps millions around the globe connect with leading entertainment, business, mobile and high speed internet services. We have the nation’s largest and most reliable network** and the best global coverage of any U.S. wireless provider. We’re one of the world’s largest providers of pay TV. We have TV customers in the U.S. and 11 Latin American countries. More than 3 million companies, from small to large businesses around the globe, turn to AT&T for our highly secure smart solutions. 

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

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