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February 15, 2018

Leaning Toward our 5G Future

Posted by Joan Marsh

by Joan Marsh
Executive Vice President of Regulatory & State External Affairs

A few weeks ago, AT&T planted a flag in the 5G ground by announcing our intent to be the first U.S. company to introduce mobile 5G service in the U.S.  We are targeting a dozen markets to roll out mobile 5G service by late 2018.  With 5G, we are building the technology infrastructure that will change the way we live, work and enjoy entertainment, for the better.

Contributions by AT&T and other industry leaders in 3GPP led to delivery of key elements of 5G standards in December 2017.  As a result, hardware, chipset and device manufacturers can start development.  Achieving this standards milestone allows us to bring 5G to market faster without compromising our long-term vision for how 5G will revolutionize the industry.

A key component of our 5G evolution is, of course, the deployment of denser networks, primarily through the use of small cell technologies.  We are happy to report that many cities are leaning into the future through the adoption and implementation of processes and cost structures that facilitate small cell deployment.  Here, we highlight three cities leaning with us into the next generation of technologies.


Indianapolis has always embraced innovation and technology advancements, and that led AT&T to name Indianapolis one of our first 5G Evolution Test Markets.  Network upgrades including centralized-RAN, 4×4 MIMO and three-way carrier aggregation allowed AT&T to launch 5G Evolution in parts of Indianapolis last June.  And working closely with the city, AT&T was able to efficiently deploy a small cell array.

Indianapolis adopted a streamlined permitting process that allows for small cell deployment in 45-60 days.  Moreover, the state passed small cell legislation setting a maximum attachment rate of $50 a node.  Now, more than 80 small cells are on air and carrying public traffic right in the heart of the city.  And the speed impacts are incredible.  On the Samsung Galaxy S8 – a device which takes advantage of all of the 5G Evolution technologies – customers are seeing speeds of up to 800 Mbps.

These upgrades collectively are paving the way to the next generation of connectivity in this great Midwest technology city.


Minneapolis has been a leader in promoting investment in small cell technology since 2015. That year, it established a small cell ordinance designed to encourage carriers to deploy the latest technology to support its tech economy.

The state followed up with a small cell law in 2017 that established a 90-day process for cities to issue or deny small cell permits and set a statewide $150 per year small cell pole attachment rate, with an additional $25 per year maintenance fee.  The results?  Minneapolis is attracting investment in next generation technology.  AT&T has worked with the city of Minneapolis on plans to install about 115 small cell nodes, nearly 10 COW temporary solutions, over 160 LTE spectrum expansions and about 15 in-building solutions, some of which were showcased during the recent “Big Game”.

Now, AT&T has announced that Minneapolis is a 5G Evolution market, and we are conducting trials of both Millimeter Wave technology and G. Fast in the city.  Minneapolis wanted to attract investment in next generation technology networks, and smart policies are making it happen.

Little Rock

A French explorer christened a certain small rock formation on the Arkansas River as “La Petite Roche” – the Little Rock.  That may be how Little Rock was named, but on their current course, Little Rock is known to us as a technology friendly place.

Little Rock may not automatically come to many people’s minds as a first mover, but when it comes to technology infrastructure, they have set the bar high. They made clear their intent to be an early mover and a city of innovation; and they acted on it.

Specifically, Little Rock passed a small cell ordinance that facilitates efficient small cell deployments, supporting denser networks and faster data speeds in advance of 5G.  Rather than require full zoning commission and city council approval, Little Rock created a “permitted use” standard, which shortens the review process for a small cell application from 180 days to a maximum of 60.

The Little Rock permitting process rejects the typical protracted rules approach, but instead is built on a simple two-page permitting form.  And a single permit can be used for up to 25 small cells.  Just as importantly, Little Rock did not look to small cell permitting to fill budget shortfalls, but instead set reasonable one-time permitting rates of $100 for five small cells and $50 for each additional small cell with a recurring annual fee of $20.

As a result, AT&T already has 29 applications pending and we are scheduled to deploy over 100 additional nodes in 2018.

These cities are creating incentives for technology investment and paving the way to better communications services for their citizens.

December 07, 2017

Happy Holidays!

Posted by Tara Thue

We are closing out the year just the way we started it: connecting people to opportunity. From connecting the U.S. Army, to connecting AT&T employees to career pipelines, at its core, this is what all of us at AT&T do every day.

I am so proud of what we have accomplished this year in Utah, and as I look forward to 2018, I am excited for what is to come. But before we get to January, I want to wish all of you, your family and your friends a happy holiday season and a happy New Year!


Tara Thue
External & Legislative Affairs Director — AT&T Utah

AT&T Honors Salt Lake County Sheriff 


What an honor it was to recognize Salt Lake County Sheriff Rosie Rivera over the Thanksgiving holiday weekend. The AT&T team presented the University of Utah game ball at Rice-Eccles Stadium to Rivera for her many accomplishments in law enforcement. She was the Unified Police Department’s first female Police Chief; she is Salt Lake County’s first female Sheriff, and she is one of the founders of Utah’s Women in Law Enforcement organization.

We thank Sheriff Rivera for her outstanding leadership and for keeping the Salt Lake County community safe.

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December 06, 2017

AT&T Donates $50,000 to Utah’s National Ability Center

Posted by AT&T Utah Team


AT&T is proud to contribute $50,000 to support the National Ability Center (NAC) based in Park City, Utah whose mission is to help people of all abilities develop lifetime skills through both affordable and adaptive sports and recreation. These funds will benefit NAC’s programs for military personnel and their families which range from individual activities to seven-day retreats. The NAC offers a number of individual and group programs for servicemen and women and their families. Matthew Langer, AT&T Director of Sales, recently spoke with ABC 4 Utah about AT&T’s $50,000 contribution and their commitment to hiring 20,000 veterans by the year 2020.

This is part of a $500,000 total contribution AT&T is making to local organizations across the country who serve veterans and active duty military personnel. For more information about the NAC, visit
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December 05, 2017

Don't be One of the 5%

Posted by AT&T Utah Team


Five percent of consumers in the U.S. text their passwords to their accounts (not a good idea) … 5% of consumers use consecutive letters or numbers for their passwords (you might as well text those passwords to the bad guys in the first place) … 5% of consumers provide their personal or financial info to an email sender without verifying who they are.

The good news is that most Americans know that these are things we should not be doing online if we want to protect ourselves. The challenge is that the crooks are getting smarter, making it harder for consumers to know what to do to protect themselves online. That’s why AT&T just launched

Bookmark — and regularly visit — this site to learn about the latest tips for protecting yourself and your family, and stay up to date on the latest threats. From ID theft, to malware to robocalls and other concerns, we’ve put the resources all in one place.

*FleishmanHillard survey, on behalf of AT&T, of 1,020 American consumers age 18 and older online between Sept. 28 and Oct. 1, 2017

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December 04, 2017

U.S. Army Chooses AT&T for Modernized Global Communications

Posted by AT&T Utah Team


With nearly 1 million users globally, the U.S. Army has chosen AT&T for its latest contract to unify and modernize their communications capabilities.

We’re providing the Army with a new way to think about connectivity. Our services will make it easier for Army personnel to connect, collaborate and share information in support of daily operations globally. These services include voice, video, chat, instant messaging, presence and screen sharing. Army mechanics overseas can share screens with experts at a home station to speed repairs. Commanders and their staffs can use live video links to collaborate across different locations or direct troop operations abroad.

Army personnel in the U.S. and abroad will have access to these services on demand from their desktops, laptops and approved mobile devices. The Army will not need to buy new equipment. The services are cloud-based, and we will manage them. We are also delivering them in classified and highly secure unclassified formats.

“We’re honored to deliver capabilities that complement our vision of a ‘Network of the Future’ for the Army,” said Kay Kapoor, president, AT&T Global Public Sector. “These services will help the heroes who defend our nation to connect, share and keep us safe.”

The U.S. Army’s modernization efforts align with Department of Defense strategies to maintain the military’s technological advantage through the use of commercial cloud services.

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November 10, 2017

Utah to Transform Communications for Public Safety; Gov. Herbert Approves Build-out Plan for First Responder Network

Posted by Tara Thue

First-of-its-Kind Solution Will Create Jobs, Spur Investment and Modernize Public Safety Communications across Utah

Utah is modernizing communication technology for its first responders. This week, Governor Gary Herbert announced his decision to accept the FirstNet and AT&T* plan to deliver a wireless broadband network to the state's public safety community. The FirstNet network will bring advanced tools to help Utah's first responders save lives and protect communities.

"Utah is pleased to join other states in working with FirstNet to deploy the Nationwide Public Safety Broadband Network," said Governor Herbert. "First responders need to have the most advanced and reliable communication technology so they can access critical information, respond efficiently, and coordinate efforts. The FirstNet plan and associated technology will give Utah and the nation the necessary tools to maximize public safety."

AT&T, in a public-private partnership with FirstNet, will build, operate and maintain a highly secure wireless broadband communications network for Utah's public safety community at no cost to the state. The FirstNet network will drive innovation and create an entire system of modernized devices, apps and tools for first responders. 


Click here to watch the video. 

"Reliable communications are critical to the safety and success of first responders and the public," said Chief Tom Ross, President of the Utah Chiefs of Police Association. "During emergencies networks get clogged because people are simultaneously trying to communicate. We are excited that FirstNet will establish a dedicated network that prioritizes first responders' communications."

FirstNet will transform the way Utah's fire, police, EMS and other public safety personnel communicate and share information. Specifically, it will:

arrowConnect first responder subscribers to the critical information they need in a highly secure manner when handling day-to-day operations, responding to emergencies and supporting Utah's growing convention and event business sectors and large events like the Sundance Film Festival in Park City that attracted more than 70,000 attendees in 2017.

arrowCreate an efficient communications experience for public safety personnel in agencies and jurisdictions across the state during natural disasters like the Brian Head fires of 2017.

arrowEnhance network coverage in Utah's rural areas and across the state, benefitting first responders and residents alike. This increased coverage will help connect first responders to the modern communications tools FirstNet will bring.

arrowProvide first responders with access to dedicated network assets that can be deployed for additional coverage and support when needed.

arrowDrive infrastructure investments and create jobs across the state.


FirstNet and AT&T designed Utah's network solution with direct input from the state's public safety community. FirstNet has been meeting with Utah's officials and public safety personnel for several years to address their unique communication needs. These include enhanced coverage in rural areas across the state and access to competitively priced services.

"Governor Herbert's decision to make Utah the 31st state or territory to join FirstNet shows his dedication to improving public safety," said FirstNet CEO Mike Poth. "We look forward to delivering the reliable, secure communications Utah's first responders need over the only wireless network purpose-built for them."

This decision enables FirstNet and AT&T to begin creating an entirely new wireless ecosystem for public safety communications. Utah's first responder subscribers will have immediate access to quality of service and priority to voice and data across the existing nationwide AT&T LTE network.

Preemption for primary users over the AT&T LTE network is expected by year-end. This means fire, police, EMS and other public safety workers will have dedicated access to the network when and where they need it — 24/7/365, like their mission.

We have worked closely with Governor Herbert, his staff and the review team convened by the Utah Communications Authority to make sure that the FirstNet network built in Utah will meet the needs of Utah's public safety community. We're honored to have the opportunity to serve Utah's first responders and look forward to collaborating with state, local and public safety leadership as we implement FirstNet.

For more information on FirstNet, please visit and For more about the value FirstNet will bring to public safety, please visit


Tara Thue
External & Legislative Affairs Director — AT&T Utah

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November 01, 2017

Join me this Veterans Day to Thank Our Heroes

Posted by Tara Thue

Veterans Day is a day of reflection. Reflecting on our country’s past. Reflecting on where we are today. And, most importantly, reflecting on those who fought for our freedoms.

AT&T has a long history of supporting our military and First Responders. We’ve committed to hiring 20,000 veterans by the year 2020. We’ve also joined with the First Responder Network Authority (FirstNet) in a public-private partnership to build and manage America’s only communications platform purpose-built for public safety. As of Nov. 1, a total of 28 states and territories have signed on so far.

We are proud to be contributing $50,000 to support the National Ability Center (NAC) based in Park City, Utah. These funds will benefit their military programs, which range from individual activities to 7-day retreats. The NAC offers a number of individual and group programs for servicemen and women and their families. For more information about the NAC, visit

On Veterans Day and every day, we are thankful for our service members. Join me this Veterans Day in thanking our heroes for their bravery and sacrifices. I recently had the privilege of attending an Honor Flight presentation in Washington, D.C., where Gov. Gary Herbert greeted several WWII and Vietnam veterans from Utah on the National Mall. It was a moving experience, and I can only imagine how much my grandfathers, who were both vets, would have treasured such an experience.


To join us in thanking a veteran or military family, share a photo, video or a simple note of gratitude on social media using #ThankOurHeroes.

We are proud to join our voices together with a message to veterans: thank you for your service!


Tara Thue
External & Legislative Affairs Director — AT&T Utah

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October 23, 2017

Rescue. Reconnect. Rebuild

Posted by Tara Thue

Our Utah team is looking forward to a successful fall season. We’ve also joined with the First Responder Network Authority (FirstNet) in a public-private partnership to build and manage America’s only communications platform purpose-built for public safety. In August, Montana became the 12th state or territory to “opt-in” to FirstNet and as of Oct. 20, a total of 27 states or territories have signed on so far.

Our thoughts are with the thousands of individuals who are being impacted by the California wildfires, earthquakes in Mexico and by Hurricanes Harvey, Irma and Maria.

We also keep Nevada in our hearts. After the horrific events in Las Vegas, AT&T mobilized a text to give campaign for the University Medical Center Foundation (UMCF) to secure donations for Nevada’s only Level 1 Trauma Center and support their treatment of patients in need.

Wishing everyone a very safe and enjoyable fall season.


Tara Thue
External & Legislative Affairs Director — AT&T Utah

FirstNet momentum: 27 states and territories transform first responder communications with FirstNet  


StatesNearly half of the country has moved to modernize communications for fire, police, emergency medical services (EMS) and other public safety personnel who bravely protect and serve their communities.

As of Oct. 23, 27 states and territories have announced their decision to opt in to the FirstNet network — America’s only communications platform purpose-built for public safety. Both AT&T* and FirstNet committed significant resources to improve communications among first responders and members of the public safety community. With an opt-in decision, FirstNet, together with AT&T, bears the financial risk associated with the network in each state or territory and will require no additional financial resources from the state or territory to deploy or operate the network.

The FirstNet network is the only wireless, broadband network specially designed through consultation and feedback from public safety to ensure it meets their current and future technology needs. States have received their updated state plans.

For more information on a governor’s decision to opt in, go to Opt-in updates can be tracked here: For information on subscribing to FirstNet, please go to

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October 22, 2017

When the going gets tough, the tough get going

Posted by AT&T Utah Team


The California wildfires, two earthquakes in Mexico and a trio of hurricanes in Puerto Rico, U.S. Virgin Islands, Houston, Louisiana and Florida have left widespread damage.

In our efforts to restore service to these areas, we've had great collaboration with government officials and others. But our people — doing the difficult, exhausting work — are making a tremendous difference.

During Hurricane Harvey, AT&T technician Hector Carrillo hauled water out of the AT&T Southwest Houston central office — 5 gallons at a time — until it could be restarted. By the time EHS arrived, Hector had removed 140 gallons of water, totaling 28 trips in waist-deep water!

There’s no doubt these disasters were merciless — 4 disasters in 4 regions in 4 weeks is hard to fathom. Many people in these communities are hurting. And there's still massive restoration to be done. But we're dedicated to seeing it through for our employees, customers and communities.

See below for a summary on our response and ongoing efforts.


AT&T is donating $250,000 to local nonprofit organizations in areas impacted by the wildfires. We will work with community leaders to direct the donations to where they can have the greatest impact.wildfires text

We have activated a text-to-give campaign benefiting the American Red Cross to help support relief efforts in communities affected by California wildfires. To donate, text CAWILDFIRES to 90999 to give $10 to the American Red Cross, which helps people affected by the California Wildfires.**

Please know that any donations are entirely voluntary and not required.

**Charges will appear on your wireless bill, or be deducted from your prepaid balance. All purchases must be authorized by account holder. Must be 18 years of age or have parental permission to participate. Message and Data Rates May Apply. Text STOP to 90999 to STOP. Text HELP to 90999 for HELP. Full Terms and Privacy Policy:



Across Mexico, buildings collapsed, and there were many fires and gas leaks. Transportation systems were shut down, including highways, parts of the subway system and parts of the Mexico City airport.

Our teams continue to work around the clock and have made great progress on our network. However, the country is still under a national emergency. We are supporting CENACED, an organization actively working to aid relief efforts in Mexico and have given our customers in Mexico an option to support those affected by the earthquake by donating to the organization.

Puerto Rico and U.S. Virgin Islands list

As the people of Puerto Rico and the U.S. Virgin Islands face a long road of recovery, we’re bringing much-needed relief. Significant storm damage, power outages and flooding interrupted service throughout the regions.

In Puerto Rico, a total power outage has affected movement and distribution of relief supplies, but John Donovan, AT&T Communications CEO, and our Network team landed in San Juan to help assess damage, develop recovery plans and donate bottled water, generators and other supplies.

In the meantime, we set up a website that will let anyone stateside (regardless of carrier) to register the cell phone number of a family member or friend who is an AT&T wireless customer in Puerto Rico. Thus far, thousands of people have signed up. When the Puerto Rico-based customer’s cell phone connects to our network in Puerto Rico, the customer will be notified that their family or friends in the U.S. have been trying to contact them.

We are also focused on network restoration in the U.S. Virgin Islands. We’ve set up a portable cell site in St. Thomas. Some network services have been restored there and throughout the rest of the Virgin Islands.

We continue to work closely with local authorities. And we're ready to begin work just as soon as we can do it safely.


Our wireless network is operating normally. The number of wireline customers without service is shrinking. We’ve brought in more than 100 additional technicians from outside Florida. More than 98% of affected network equipment is back in service. We’re adding power equipment where needed to maintain and restore wireline service. We have more than 180 wireline facilities on battery power and more than 90 on generator power.

So far, we’re working to replace more than 800,000 feet of cable. More than 1,500 utility poles have been broken or damaged and need to be replaced.

Texas and Louisiana

While Harvey resulted in terrible flooding, Irma left severe wind damage. The devastation wrought by these disasters will require a long-term effort to rebuild. The one bright spot in all this is that we're making solid progress restoring our operations in those areas. We've accomplished a lot in our response to Harvey.

All our stores are open in South Texas and Louisiana. Our wireline and wireless networks are operating business as usual. Accessibility and safety for our teams on the ground were a major concern. But in working around the clock with officials, we were able to find ways to get into many areas.


Be sure to check out a blog post by Joan Marsh, AT&T executive vice president, Regulatory & State External Affairs, titled The Tale of Three Storms.

For live AT&T Response and Updates on the recent natural disasters, please visit the AT&T Newsroom. For updates in Spanish, please visit our AT&T Spanish Newscenter.

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October 21, 2017

Small Cells: Preparing the future for wireless

Posted by AT&T Utah Team

From January 2007 through December 2016, AT&T experienced a 250,000% increase in data usage on our network. And, as streaming video continues to become more prominent and new apps and services are introduced, this growth in data usage will continue to rise.small cells

With this mounting pressure on the mobile network, AT&T is developing additional innovative ways to enhance its existing networks, prepare for the technologies of the future — such as 5G, smart cities and new developments in the Internet of Things (IoT) — and provide the best possible experience for our customers.

With these ends in mind, we need to make installing important infrastructure, such as “small cells,” easier. By providing more targeted network capacity, small cells can make the wireless internet we depend on faster and more reliable.

Small cells help bring the network "closer" to its users to deliver increased data capacity, faster connectivity speeds and an overall better wireless experience.

As we work to expand and implement this new technology across our network, some will undoubtedly ask, “What does the future hold for high-speed wireless internet?” The possibilities are endless. With increased connectivity speeds and network capacity, small cell deployment will help enhance and support a host of innovative services, such as telemedicine, connected cars, distance learning, smart homes, smart farms and even entire Smart Cities, with each contributing to a stronger, more connected network.

In Utah, AT&T is actively educating stakeholders on small cell deployments, working to provide the best possible experience today while laying the foundation for tomorrow’s wireless capabilities.

To learn more about AT&T’s leadership in the Internet of Things and Smart Cities evolution, please click here.

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October 20, 2017

Workforce Transformation: Exploring the talent pipeline

Posted by AT&T Utah Team


David Frederick is currently a retail sales employee in Miami. He moved to Florida from Haiti in 2008 in pursuit of a better life. As a freshman in high school, David participated in a mentoring initiative — one part of the AT&T Aspire program where he met the staff from Year Up and started on a pathway to a full-time job at AT&T.

David’s story, shown in this video, is an example of why AT&T is an undisputed leader in giving its employees opportunities to learn and grow. And that our business will continue to need new talent with the latest skills every year. 

According to McKinsey, our country is likely to have a shortage of about 40 million high-skilled workers and 45 million medium-skill workers by 2020. That’s why we continue to invest tremendous resources, attention and thought toward building the future talent pipeline, in general and for AT&T. 

That’s where our AT&T Aspire program comes in. At AT&T we’re working with successful organizations not only to cultivate a deep and diverse talent pipeline for AT&T, but also to train and educate future workers for America as a whole: we reach into schools, and we reach into communities to help teach our students how to be successful in school, but also how to provide them with life skills that make them successful in their careers.

It’s two sides of the same coin, ultimately leading to a stronger and more resilient workforce and country.

A few examples of our efforts include the following organizations:

  • We support Girls Who Code alumni by actively sharing internship and full-time opportunities with girls who have participated in summer or club programs.
  • We supply internship opportunities to young people from Genesys Works, allowing them to work in some of our core business units like Finance and Construction & Engineering.
  • And we work with Year Up, a national nonprofit that enables urban youth to move from poverty to professional careers in 1 year.
  • We also recently announced that we've teamed up with several organizations this summer to help students learn STEM skills — and have fun while doing so.

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October 19, 2017

A Deadly Wandering: A Tale of Tragedy and Redemption in the Age of Attention

Posted by AT&T Utah Team


Didn’t get that summer read in like you wanted to? It’s not too late. We have a great recommendation, “A Deadly Wandering,” written by author and New York Times reporter, Matt Richtel, whose book takes readers through a story about a teenage boy driving and texting his girlfriend in September 2006 on a Utah highway. He ends up crossing the line while driving and texting, and kills 2 rocket scientists in a horrific auto accident.

Only a couple of states had texting and driving laws at the time, and Utah wasn’t one of them — law enforcement didn’t know how quite to proceed. As reported by the Deseret News, “Matt Richtel put all of the above together in his book, deftly weaving the personalities involved to tell a story with a remarkable human touch — and nailing the Utah culture like a modern-day Wallace Stegner. He also adds compelling scientific evidence to the mix. Texting and driving, his research shows, is at least twice as dangerous as driving drunk.”

To read more about the book, read the full article in the Deseret News here:


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October 18, 2017

Busy with IT CAN WAIT Tour Across Utah

Posted by AT&T Utah Team

It can wait

We have been busy with IT CAN WAIT tours across Utah this fall. In fact, we just completed 4 tours, educating hundreds of students across the state about the dangers of distracted driving. In late September, we were welcomed by students at Independence High School in Provo. We also participated in a Driver’s Ed Class at Provo High School where students took on the simulator. We then had the opportunity to visit the Utah Valley University campus, and they hosted the AT&T Simulator, as well. A big shout out also to Timpanogos High School students for wanting to test out the simulator as well. Our AT&T team was focused on delivering the message that distracted driving is never OK.

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May 25, 2017

Carrying the Load in support of our military

Posted by Tara Thue

Dear Friends,

It’s hard to believe summer is almost here — this year is flashing by! We have some great updates in this eNewsletter with an overview about our FirstNet partnership, an update on local network enhancements and a recap of the IT CAN WAIT® tours across the state.

We also have a story about the AT&T Carry The Load program, and you’ll be inspired with the article about a near-blind Boston Marathon runner who conquered his dream with help from AT&T.

As the warm weather starts to settle in, we wish you a wonderful Happy Memorial Day Weekend and a great start to the summer season!


Tara Thue
External & Legislative Affairs Director — AT&T Utah

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May 24, 2017

AT&T and FirstNet

Posted by AT&T Utah Team


AT&T is honored to work with FirstNet to build, deploy and maintain the first-ever nationwide public safety broadband network for America’s first responders. This opportunity aligns with our nearly 140-year history of serving the U.S. federal government and the public safety community. We’re committed to helping deliver the next generation of highly secure, reliable, and innovative mobile broadband communications to first responders through the FirstNet network.

Why FirstNet?

Bullet pointFirstNet’s public safety mission is to create a nationwide broadband network for America’s public safety community. The FirstNet network will strengthen and modernize public safety’s communications capabilities, enabling them to coordinate and respond more quickly and effectively in accidents, disasters, and emergencies. It will provide first responders like law enforcement, fire, and emergency medical personnel with access to new technologies and increased capacity and reliability for their mobile communications and data needs.

Bullet pointThe purpose of the FirstNet network is to help unify and improve communications across the U.S. public safety community – including all 50 states, 5 U.S. territories, and the District of Columbia, as well as rural communities and tribal lands in those states and territories – to help keep America and the first responders who protect our country safe.

Bullet point First responders across the country currently rely on more than 10,000 separate radio networks which often times do not interoperate with one another. By deploying a nationwide broadband public safety network built specifically to meet the communications needs of first responders, the FirstNet network will provide a solution to the decades-long interoperability and communications challenges first responders have experienced.

Bullet pointThe FirstNet network will support next generation technologies that can enable a faster flow of information, allowing millions of first responders to make better decisions more quickly. This will help make our communities and first responders safer.

Why AT&T for FirstNet?

Bullet pointAT&T is uniquely qualified and capable to deliver FirstNet’s public safety mission. We’ve been helping to enable public safety communications for nearly 140 years, allowing our public safety agencies and first responders to focus on what matters most — protecting communities and saving lives.

Bullet pointAT&T is well positioned to deliver the value and experience our first responders expect, and we’re committed to building and maintaining the first-ever nationwide public safety broadband network.

For more information on FirstNet, please visit

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May 23, 2017

AT&T invests nearly $200 million over 3-year period to enhance local networks in Utah

Posted by AT&T Utah Team

Investment iconsInvestments that we make in Utah provide for faster, more reliable, highly secure connectivity for our community — and improve critical services that support public safety and first responders. That’s why we’ve invested nearly $200 million in our Utah wireless and wired networks during 2014-2016.

In 2016, AT&T made 452 wireless network upgrades in Utah. We added new cell sites, boosted network capacity and added wireless high-speed internet connections.

The First Responder Network Authority (FirstNet) recently chose AT&T to build a nationwide public safety broadband network. The network will be dedicated to America’s police, firefighters, EMS personnel and other first responders when they need it. Should Utah opt-in to the FirstNet network, we will build upon our current and planned investments with a dedicated focus on the state’s first responders

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May 22, 2017

On the road again with IT CAN WAIT tours

Posted by AT&T Utah Team

IT CAN WAITThese past few months our IT CAN WAIT Utah team has been busy on the road with tours across the state. In April, AT&T hosted a tour at the Family, Career and Community Leaders of American (FCCLA) State Conference where distracted driving simulator demos were a success sharing dangers of distracted driving with hundreds of students. This month we showcased the IT CAN WAIT® distracting driving simulators at the Network Disaster Recovery and Humanitarian Disaster Response programs at its booth at the Utah Governor’s Public Safety Summit. 

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May 21, 2017

Carrying the Load in support of our military

Posted by AT&T Utah Team

Why I Carry The Load

Enjoying a day away from the office with a few hot dogs, cold drinks and a lot of sun makes for a great Memorial Day, but that isn’t exactly what the day is all about.

In 2003, AT&T employee Matt Foster left his family, friends and future wife for an active duty deployment in the United States Army. His Forward Operating Base (FOB) would often go on “Comms Blackout,” usually meaning a soldier on his FOB had been killed or seriously injured and their family was being officially notified.

It’s that experience that led him to get involved with Carry The Load. Carry The Load works to bring all Americans together to participate in honoring our nation’s heroes every day. This includes a national, 6,200-mile relay where veterans and citizens honor those heroes’ sacrifice and take a turn experiencing the weight of a rucksack. All of the money raised at this event goes directly to support Carry The Load’s Continuum of Care program where partner charities are on the front lines to help those heroes and their families who have given so much to this country.

At AT&T, we know our nation’s service men and women make sacrifices to protect our country and our freedoms. As a company, it is an honor to support them. As a sponsor of this year’s Carry the Load, AT&T is proud to stand behind all participants across the country. Learn more about how to get involved and see the full relay route from coast to coast here.

Comment to show your support below.

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May 20, 2017

Watch: Nearly blind runner takes on marathon with the help of AT&T and Aira

Posted by AT&T Utah Team

Watch Nearly Blind RunnerErich Manser compares his fading vision to peering through a drinking straw that's covered by wax paper. That’s because he was diagnosed at age 5 with degenerative eye disease retinitis pigmentosa, a condition that causes his peripheral vision to close in over time and leads to blindness. Nonetheless, that didn’t stop Erich from running in the 2017 Boston Marathon, making it the 8th time he ran the marathon. But this year, Erich navigated with an extra pair of eyes — ones located across the country.

Using the AT&T network, his smartphone and the camera on his smart glasses, Erich connected with an Aira (pronounced eye-ra) agent in Ohio. Her job was to "see" what Erich's smart glasses see. She then verbally told Erich what was happening in near real time. She helped him avoid the cracks, zig-zagging runners and flying water cups, so Erich could focus on the race. You can watch it in action in this video on the AT&T Innovation Blog.

A resident of Littleton, Massachusetts, Erich works for IBM and specializes in accessibility research. Among his projects is the self-driving car, which Erich says offers a lot of potential for people who can't drive themselves.

He became an Aira beta tester — and a subscriber to the service — and he finds himself using it more and more. Though he has a wife and daughters at home, he likes doing everyday tasks independently, when he can. With Aira, he can even decipher the tiny type on nutrition labels! He's also used it to manage his way through airports, something many of his friends who are completely blind have also had the chance to do.

"They have never in their life navigated [through] an airport — from the check-in to drop their bags, through security and the gate. It's always been something that a person needed to help them,” Erich said. “Using Aira, they've gone completely solo through that whole process, and it's been life-changing for them — and really compelling for me."

The AT&T and Aira collaboration began at the AT&T Foundry for Connected Health in Houston, where we work to bring connected and integrated healthcare solutions to the market. Providing connectivity for the startup Aira is a great example of how Internet of Things technology can help solve problems and improve lives. AT&T has connected more than 30 million "things" — or connected devices — to our network as of the end of 2016.

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May 19, 2017

AT&T remains committed to an open internet

Posted by AT&T Utah Team

Recently, Federal Communications Commission (FCC) Chairman Ajit Pai announced that he would open a proceeding to revisit the question of whether Congress directed the FCC to regulate the internet using the regulatory framework adopted in 1934 for the monopoly-era telephone networks. To be clear, this proceeding is not about whether the open internet will continue to be protected and preserved. That question has been asked and answered repeatedly and in the affirmative by Democratic and Republican administrations alike for well over a decade, first with the FCC Commissioners Michael Powell and Martin Principles, then with the FCC Chairman Julius Genachowski's Open Internet Order.

As Randall Stephenson, AT&T chairman and CEO, stated:

“AT&T continues to support the fundamental tenets of net neutrality. And we remain committed to open internet protections that are fair and equal for everyone.

“The bipartisan, light-touch regulatory approach that Congress established at the internet’s inception brought American consumers unparalleled investment in broadband infrastructure, created jobs and fueled economic growth. It was illogical for the FCC in 2015 to abandon that light-touch approach and instead regulate the internet under an 80-year-old law designed to set rates for the rotary-dial-telephone era."

“We applaud FCC Chairman Pai’s initiative to remove this stifling regulatory cloud over the internet. Businesses large and small will have a clearer path to invest more in our nation’s broadband infrastructure under Chairman Pai’s leadership. And we are hopeful that bipartisan agreement can be reached on principles that protect internet openness, consumer choice and vibrant competition.”

Read more about this issue on our Public Policy Blog: The real debate over the open internet.

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