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May 29, 2018

AT&T Disaster Response Program Keeps Customers Connected During Hurricane Season

Posted by AT&T Newsroom

AT&T* is committed to keeping its customers connected during the upcoming hurricane season. And we’re prepared with a fleet of equipment that can be quickly deployed before, during and after any storm.

“Staying connected during severe weather events is critical,” said Scott Mair, president of Operations, AT&T Technology & Operations. “In the last year alone, we responded to 3 major storms and countless other natural disasters. Our people are experienced, constantly perfecting the process and are ready to respond at a moment’s notice.”

How we prepare our network:

  • Boosting capacity to accommodate increased call volume.
  • Testing the high-capacity backup batteries located at cell sites.
  • Staging extended battery life and portable generators and maintaining existing fixed generators.
  • Topping off generators with fuel at cell sites and switching facilities.
  • Staging generators in safe locations for immediate deployment once a storm has passed.

Response equipment we use in the wake of an event:

  • Mobile cell sites and mobile command centers, like Cell on Wheels (COWs) and Cell on Light Trucks (COLTs)
  • Emergency Communications Vehicles (ECVs)
  • Flying Cell on Wings (Flying COWs)
  • Drones
  • A self-sufficient base camp. It’s complete with sleeping tents, bathrooms, kitchen, laundry facilities, on-site nurse and meals ready to eat (MREs).
  • Hazmat equipment and supplies
  • Technology and support trailers to provide infrastructure support and mobile heating ventilation and air conditioning
  • Internal and external resources for initial assessment and recovery efforts.

Our team has spent more than 145,000 hours in the field over the last 25 years. AT&T has invested more than $650 million in its Network Disaster Recovery program (NDR), making it one of the nation’s largest and most advanced programs. We’ve proven time and time again that we are ready and prepared to restore and maintain service if disaster strikes.

Plus, we have new deployables to support first responders as part of our public-private partnership to deliver FirstNet’s nationwide public safety broadband network.

As we prepare, so should you.

Consumers and businesses should have a plan in place. When preparing for an evacuation or shelter-in-place, remember the following.

Customer Tips:

  • Save your smartphone’s battery life. In case of a power outage, extend your device’s battery life by putting it in power-save mode, turning off Bluetooth and Wi-Fi, deleting apps or putting your phone in Airplane Mode. This may prevent you from using certain features, but it will ultimately save battery power.
  • Keep your mobile devices charged. Be sure to have another way to charge your smartphone if the power goes out. 
  • Keep your mobile devices dry. Our mobile phones can be a lifeline during a storm. To protect yours, store it in a water-resistant case, floating waterproof case or plastic bag. A car charger or back-up battery pack can come in handy. If you have multiple devices to keep charged, consider a multi-port back-up battery pack.
  • Back up important information and protect vital documents. Back up insurance papers, medical information and the like to the Cloud or your computer. With cloud storage, you can access your data from any connected device.
  • Have a family communications plan. Choose someone out of the area as a central contact, in case your family is separated. Most importantly, practice your emergency plan in advance.
  • Store emergency contacts in your mobile phone. Numbers should include the police department, fire station, hospital and family members.
  • Forward your home number to your mobile number in the event of an evacuation. Because call forwarding is based out of the telephone central office, you will get calls from your landline phone even if your local telephone service is down. If the central office is not operational, services like voicemail and call forwarding may be useful.
  • Track the storm on your mobile device. If you lose power at your home during a storm, you can use your mobile device to access local weather reports.
  • Take advantage of the camera on your smartphone. Be sure to use the camera on your phone to take, store and send photos and video clips of damage to your insurance company.
  • Use location-based technology.  These services can help you find evacuation routes and track a lost family member’s mobile phone.
  • Be prepared for high call volume and keep non-emergency calls to a minimum. If there is severe weather, chances are many people will be trying call at the same time. This may create network congestion. If you get a “fast busy” signal on your wireless phone or a slow dial tone on your landline phone, hang up, wait several seconds and then try again.
  • Try texting vs. calling. Because it requires fewer network resources, text messages may go through more quickly than voice calls.

Find More Information Online:

Web Site Links:

Related Media Kits:

AT&T Web Site

AT&T Network Disaster Recovery

AT&T Business Continuity for Enterprise

Economist Intelligence Unit Survey

AT&T Vital Connections

Related Fact Sheets:

Hurricane Preparation Tips

Take the preparedness quiz.

Print the preparedness quiz.

Emergency Communications Planning Tips Emergency Tool Kit

Implementing a Holistic Business Continuity and Recovery Strategy

Network Disaster Recovery

*About AT&T
AT&T Inc. (NYSE:T) helps millions around the globe connect with leading entertainment, business, mobile and high speed internet services. We have the nation’s largest and most reliable network** and the best global coverage of any U.S. wireless provider. We’re one of the world’s largest providers of pay TV. We have TV customers in the U.S. and 11 Latin American countries. More than 3 million companies, from small to large businesses around the globe, turn to AT&T for our highly secure smart solutions. 

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Coverage not available everywhere. Based on overall coverage in U.S. licensed/roaming areas. Reliability based on voice and data performance from independent 3rd party data.

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January 29, 2018

AT&T supports the open internet — always has, always will

Posted by Joe York

AT&T supports the open internet — always has, always will — and agrees it must remain free and open.

A vibrant, open internet plays a critical role in sparking innovation and growth in Florida, the U.S. Virgin Islands, Puerto Rico and our nation’s economy. In fact, the explosive growth of the internet was fueled and fostered by the light touch regulations that the Federal Communications Commission (FCC) employed until 2015, when it changed course and imposed outdated, Depression-era regulations on Internet Service Providers (ISPs). This had an immediate adverse impact, as overall broadband investment dropped by billions. This was the first time overall broadband investment decreased outside of a recession, and it is no coincidence that this unprecedented decline in investment coincided with the FCC’s unprecedented decision to impose antiquated Title II regulations on ISPs.

Net NeutralityThe new Internet Freedom Order recently approved by the FCC removed Title II regulations and the associated legal uncertainties that had slowed broadband investment, and restored the policies that sparked decades of innovation and growth.

When Internet Service Providers (ISPs) know that they can invest without the negative impacts of outdated regulation, they are more likely to invest more in broadband. This is especially beneficial for rural America, where the business case for broadband investment can be challenging enough without unnecessary regulatory overhang.

AT&T supports the principles of an open internet:

  • We do not and will not block websites;
  • We do not and will not censor online content;
  • We do not and will not throttle or degrade traffic based on the content; and,
  • We do not and will not unfairly discriminate in our transmission of internet traffic.

We believe that the FCC’s action in restoring its light touch regulatory approach is grounded in the law, the evidence and sound public policy and will encourage increased investment and innovation. We also support federal legislation to codify these basic open internet principles. Only federal legislation will ensure that there are stable, strong and permanent rules that apply across the internet ecosystem. In contrast, individual state laws could fracture the internet to the detriment of investment, innovation and economic development, and they simply are not technologically feasible.

Sincerely,

Joe York
President — AT&T Florida, Puerto Rico & US-VI

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November 01, 2017

Join me this Veterans Day to Thank Our Heroes

Posted by Joe York

Veterans Day is a day of reflection. Reflecting on our country’s past. Reflecting on where we are today. And, most importantly, reflecting on those who fought for our freedoms.

AT&T has a long history of supporting our military and First Responders. We’ve committed to hiring 20,000 veterans by the year 2020. We’re also using our talents to construct a public safety broadband network called FirstNet to connect our First Responders in new ways.

On Veterans Day and every day, we are thankful for our service members.

Join me this Veterans Day in thanking our heroes for their bravery and sacrifices.

Veterans day

To join us in thanking a veteran or military family, share a photo, video or a simple note of gratitude on social media using #ThankOurHeroes.

We are proud to join our voices together with a message to veterans: thank you for your service!

Sincerely,

Joe York
President — AT&T Florida, Puerto Rico &US-VI

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October 12, 2017

We continue to stay focused and continue to work toward a complete recovery

Posted by Joe York

The 2017 Hurricane season has been a one-two punch with Hurricane Irma and Hurricane Maria causing extensive damage in the U.S. Virgin Islands (USVI). Impact from the recent storms on the Islands has been unprecedented. The breadth of the power outages, and the expected lengthy duration of territory-wide power outage, is a barometer of the devastation.

We made significant progress on our restoration from Irma, but much of that work was undone by the direct hit from Maria. We are dedicated to restoring normal service to more locations as quickly, and as safely, as we can.

What is working

Currently we have coverage on much of St. Thomas, including the airport, the FEMA location at V.I. University, the hospital and parts of St. Croix, including Christiansted.

St. John has some coverage on the west side of the Island, which faces St. Thomas.

Our response
Irma
ArrowBefore the storm hit, we staged emergency response equipment in strategic locations across the areas expected to be affected.

ArrowWe deployed a temporary cell site to Nana’s Hill on St. Thomas, to augment service in the area around the airport.

ArrowDeployed additional personnel to support restoration efforts.

ArrowRefueled generators with more than 4K gallons of fuel.
Maria
ArrowA temporary cell site continues to provide service at Nana’s Hill on St. Thomas, to augment service in the area around the airport.

Arrow2 Satellite (SAT) phones provided to AT&T techs on USVI, Contractors arrived with their own SAT phones. FEMA and National Guard have their own SAT phones. ATT Mobility Retail has offered 100 phones and 80 FirstNet phones to John McClain of the (NCC) National Coordinating Center for Communications to use as needed.

Arrow5 additional generators were needed to bring power to all 32 sites, 27 sites in USVI already had permanent generators.

ArrowWe have completed 4 ships and 1 plane total to USVI with generators, supplies and crews.

Arrow15 additional team members with specific skills sets were added in the USVI supported by more than 1K team members’ stateside working on recovery and restoration efforts.

ArrowPrior to the storm, we prepped 8K gallons of fuel on St. Thomas and an additional 8K gallons on St. Croix.

ArrowWe continue to make progress in restoring our network in USVI, and we are working with the National Guard and FEMA to deliver additional equipment and supplies.

Our Retail Presence

ArrowOur St. Thomas store re-opened just 3 days after Category 4 hurricane Maria hit on Sept. 20.

ArrowOur 3 kiosks in the U.S. Virgin Islands remain closed.

AT&T offers customers unlimited connectivity in areas impacted by Hurricane Maria
Text
ArrowWe know that during natural disasters staying connected to friends and family is more important than ever, and we want to help.

ArrowRunning from Sept. 20 through Oct. 31, we’re automatically issuing credits and waiving additional fees to give unlimited data, talk and texts to AT&T wireless customers and unlimited talk and texts to AT&T PREPAID customers in Puerto Rico and the U.S. Virgin Islands.* We are also extending payment dates for impacted AT&T PREPAID customers with voice and text service through Oct. 31.

ArrowTo help those affected by Hurricane Maria across Puerto Rico, we encourage you to text ‘MARIA’ to 90999 to donate $10 to the American Red Cross to help prepare for, respond to and help people recover from disasters.**

ArrowDuring this time, landline customers can also make free calls between the U.S. and Puerto Rico and the U.S. Virgin Islands.

ArrowCustomers in these areas may still receive data alert notifications during these protected dates, but billing will reflect the correct data charges. AT&T also will waive or adjust late payment charges for its wireless, home internet, voice, and video service customers in these areas, in bills generated as early as Sept. 8 and running through Nov. 30.

ArrowFor customers who have family and friends in the Caribbean who may be impacted, we’re also automatically issuing credits to provide unlimited texts, wireless calls and landline calls from the U.S. to the British Virgin Islands, Dominican Republic, Haiti, Turks and Caicos, Saint Martin and Saint Maarten from Sept. 20 to Sept. 29.

ArrowImpacted video and home internet customers can go to our support page for information or to report service outages.

ArrowWe’ll continue to assess the impact on customers in additional locations.



We are making steady progress in deploying equipment and have restored service to a number of additional sites in St. Croix. Crews are working to repair microwave transport facilities on the Island and teams will be deploying to St. John to deliver and deploy equipment and supporting recovery efforts.

While we are proud of what we have been able to accomplish with the assistance and cooperation of the Governor of the USVI and FEMA. Given the double blast the islands took, we are still a long way from the finish line. We all need to stay focused and continue to work toward a complete recovery of our network and the lives of our employees and the citizens of U.S. Virgin Islands.

It was a great relief for me to know that the AT&T family in USVI was safe after the danger passed, I was so proud to see that, as is our heritage, they all got back to work to immediately to reconnect the people of the USVI to their world.

Thank you again for all you are doing!

AT&T offers customers unlimited connectivity in areas impacted by Hurricane Maria


Sincerely,

Joe York
President — AT&T Florida, Puerto Rico & US-VI

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September 05, 2017

Be Prepared for Hurricane Irma

Posted by Joe York

Take some time to make sure you and your family are ready

Dear Colleague,

As you read this and continue keeping the people in Texas and Louisiana in your thoughts and prayers, I know we are also closely watching Hurricane Irma as it approaches Puerto Rico and the US-VI. First and most importantly, I want you to make sure that you and your family are prepared and have a plan to stay safe. To that end, I have included some Hurricane Preparation tips below. Please continue to follow your preparedness plan until the threat of Hurricane Irma passes and it is once again safe in our communities.

As the storm is expected to impact areas of the Caribbean in the next couple of days, AT&T has started its storm preparedness process as we closely monitor Hurricane Irma. Preparation includes topping off fuel generators, testing high-capacity back-up batteries at cell sites and protecting physical facilities against flooding. AT&T has also staged other emergency response equipment in strategic locations, and our national reliability center is monitoring outages for quick action.

AT&T is prepared, and with your personal plan in place, we will rise to meet the challenge of Irma and work with Puerto Rico and the US-VI to address post Irma issues and a return to normalcy.

Please stay safe and thank you for what you do every day to keep us prepared to meet and beat challenges like Irma.

Sincerely,

Joe York
President — AT&T Florida, Puerto Rico & US-VI
Visit us at: virginislands.att.com.


As we prepare, you should too. Everybody should also have a plan in place. When preparing for an evacuation or shelter-in-place, consider the following.

Customer Tips:

Keep your mobile phone battery charged. In case of a power outage, have another way to charge your phone, like an extra battery, car charger or device-charging accessory. Applicable sales tax holidays are a great time to stock up on cell phone accessories.

Keep your mobile devices dry. The biggest threat to your device during a hurricane is water. Keep it safe from the elements by storing it in a baggie or some other type of protective covering, like an Otterbox phone cover.

Have a family communication plan. Choose someone out of the area as a central contact. Make sure all family members know who to contact if they get separated. Most importantly, practice your emergency plan in advance.

Program all of your emergency contact numbers and e-mail addresses into your mobile phone. Numbers should include the police department, fire station, hospital and your family members.

Forward your home number to your mobile number in the event of an evacuation. Call forwarding is based out of the telephone central office. This means you will get calls from your landline phone even if your local telephone service is disrupted. If the central office is not operational, services such as voicemail and call forwarding may be useful.

Track the storm and access weather information on your mobile device. Many homes lose power during severe weather. You can stay up to speed as a DIRECTV customer, by streaming local weather channels using the DIRECTV app on your smartphone. If you subscribe to mobile DVR, you can also stream every channel directly to your phone.

Camera phones provide assistance. If you have a camera phone, take, store and send your insurance company photos and video clips of damage to your property.

Use location-based technology. Services like AT&T Navigator and AT&T FamilyMap can help you find evacuation routes or avoid traffic from downed trees and power lines. They can also track a family member’s wireless device if you get separated.

Limit social media activity. Keep social media activity to a minimum during and after a storm to limit network congestion and allow for emergency communications to go through.

Keep the lines open for emergencies. During evacuations, storm events and the aftermath, network resources will likely be taxed. To help ensure that emergency personnel have open lines, keep these tips in mind.

Text messaging. During an emergency situation, text messages may go through more quickly than voice calls because they require fewer network resources. All of the AT&T wireless devices are text messaging-capable. Depending on your text or data plan, additional charges may apply.

Be prepared for high call volume. During an emergency, many people are trying to use their phones at the same time. The increased calling volume may create network congestion, leading to “fast busy” signals on your wireless phone or a slow dial tone on your landline phone. If this happens, hang up, wait several seconds and then call again. This allows your original call data to clear the network before you try again.

Keep non-emergency calls to a minimum. Limit your calls to the most important ones. If there is severe weather, chances are many people will be attempting to place calls to loved ones, friends and business associates.

Go to www.att.com/vitalconnections for more information and tips on disaster preparedness.

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September 01, 2017

Hurricane Harvey Disaster Relief

Posted by AT&T Virgin Islands Team

In the aftermath of Hurricane Harvey, we continue to see the extensive damage caused by heavy rainfall and widespread flooding as the storm now moves.

Local communities have persevered through this destructive storm as first responders and community members have stepped in to help those affected. While recovery efforts in these areas have only just begun, we at AT&T will do our part to help communities damaged by Hurricane Harvey recover and rebuild.

At AT&T, we know how critical communication can be during times of disaster. Connecting with loved ones or emergency responders is crucial in times like these. That is why our teams are continuously monitoring our networks and doing our best to ensure our customers stay connected without disrupted service.

Text 'HARVEY' to 90999 to donate $10 to the American Red Cross. You can help prepare for, respond to and help people recover from disasters.

AT&T has donated $350,000 to aid communities following Hurricane Harvey, which includes $100,000 to the American Red Cross Hurricane Harvey Fund.

We hope that you will join us in aiding our friends in Texas and Louisiana. Your contribution will help communities get back on their feet.

Our communities have come together through their strength and sense of community. With your help, we can continue to show resiliency in the face of disaster. At AT&T, we will work to help make sure those who are impacted stay connected and will stand with them as they begin a tough road to recovery.

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July 17, 2017

Life-Saving Preparation: How AT&T Plans for Hurricane Season

Posted by Joe Jork

Dear Friends,

As you know, the 2017 Atlantic hurricane season is forecast to be more active than average this year.  That became very apparent when T/S Arlene formed in April and 22 days into the June 1st start of the season, the 2nd and 3rd named storms, Bret and Cindy had joined her in the history books.

In the Virgin Islands we know that the next tropical system can hit the coastline at any time so it is important to develop a plan to keep your family safe.  Also, please encourage your family, friends, neighbors and business associates to consider the recommendations below in preparation for the storm.

AT&T is ready to meet the challenge of keeping our communities connected and supporting our first responders during any future tropical disturbances that might impact our operations. 

In the Virgin Islands our First Responders are seasoned professionals who make personal sacrifices and lay their own safety on the line to make sure that their communities are safe and secure.  Virgin Islanders have a responsibility to insure that our first responders have the essential tools to rapidly respond to any situation to help keep us safe.   

On March 30, 2017, the First Responder Network Authority (FirstNet) announced it will enter into a public-private partnership with AT&T to construct and administer a new, nationwide high-speed wireless broadband network for public safety.  This long-awaited program represents a major step forward for public safety and national security in the Virgin Islands and in the United States. 

Our team has a once in a lifetime opportunity to demonstrate to our elected leaders how our experience and history of service will benefit first responders in their service of our citizenry. The AT&T Virgin Islands family, supported by over 264,000 men and women around the world, is looking forward to working closely with our elected leaders and first responders to make FirstNet a reality in the months ahead. If even one life is saved, our work will have been a success.

Thank you for everything you do to make us what we are today.

Sincerely,

Joe York
President — AT&T Florida, Puerto Rico & US–VI


Hurrican prep

Hurrican prep

Hurricane season is fast approaching. And the National Weather Service says an average of 3 hurricanes hit the U.S. coastline every 2 years. The best way to stay safe? Be prepared.

We put that philosophy into practice multiple times a year with Network Disaster Recovery (NDR) exercises that put our team and assets to the test. Our first exercise was conducted in Houston, and we practiced restoring network service as if there was a real-life disaster. We deployed 6 technology recovery trailers, a satellite COLT (Cell on Light Truck), a mobile command center and an emergency communications vehicle.

We also displayed our new Helicopter Flying COW (Cell on Wings). It has a 7.5-foot diameter rotor and 2 cellular antennas. In the future, our NDR team hopes that the Helicopter Flying COW will go into areas where a traditional Cell on Wheels can’t go: like areas with hurricane damage or flooding.

In the event of a disaster, we need to know how to best mobilize our people and network technologies, as well as how to best collaborate with public safety. Among other things, these exercises help us learn and adapt our strategies for providing connectivity when disasters strike.

With our public-private partnership with FirstNet, we’re preparing to make even more network technologies available to first responders. It’s our mission to deliver the unique capabilities that public safety has been asking for. And we’ll do it on a network that will give them the coverage, experience and value they expect.

Click here to read more about our joint exercise with the Houston Fire Department.

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July 17, 2017

AT&T Awarded $119M, 5-Year Contract to Modernize Centers for Disease Control

Posted by AT&T Virgin Islands Team

AT&T will help the Centers for Disease Control and Prevention (CDC) modernize its communications and reduce costs.

The U.S. General Services Administration (GSA) awarded AT&T a task order valued at up to $119 million to support the Centers for Disease Control. AT&T will help improve the CDC’s local area network, in-building cellular coverage and Wi-Fi with a single, fully managed telecommunications solution. Our solution will support the work of hundreds of thousands of CDC employees and contractors nationwide, including Puerto Rico.

The CDC is America’s health protection agency. To accomplish its mission combating health threats, CDC conducts critical science and provides health information. The CDC’s goal is to protect our nation from expensive and dangerous health threats and to respond swiftly when they arise.

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July 17, 2017

Mobile Offices Hit the Road … with Unlimited Possibilities

Posted by AT&T Virgin Islands Team

Take Your Office on the Road

There’s a growing need for internet connectivity anywhere. We’re connecting cities, water meters, shipping containers, alarm systems — you name it —  and making it easier and affordable.

Take connected vehicles. We have 13 million connected cars on the AT&T network. And this summer, we’ll start rolling out the ability to share unlimited data* and receive centralized billing to General Motors Fleet customers with OnStar 4G LTE-equipped Chevrolet, Buick, GMC and Cadillac vehicles.

Businesses will be able to add embedded hotspots to corporate mobility accounts as easily as adding a smartphone.

Mobile workers using one of our connected car solutions will be able to share data more quickly and securely, better attend to customers, boost productivity and maximize efficiencies.

Get ready — your office may be about to hit the road. Learn more about mobile offices here.

*After 22GB of data usage, AT&T may slow speeds.
Think of the possibilities.
 

Diamond Construction and field supervisors are constantly moving between job sites — they can take their offices with them and stay in touch.

Diamond Pizza or grocery delivery services work more efficiently with near-constant updates.

Diamond Sales teams access corporate networks, blueprints, workforce management services, documentation and more, right from their vehicles.

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July 17, 2017

The Next Generation of Latina STEM Leaders

Posted by AT&T Virgin Islands Team

The Next Generation of Latina STEM leaders

Dr. Alicia Abella is an assistant vice president of Inventive Science and currently manages the Cloud Services research platform at AT&T Labs. She started her career as an intern at AT&T Labs, and now she joins together her love of mentoring and advocating STEM as a viable career path, especially for Latinas.

Learn more about Dr. Abella and her work in Forbes’ latest Q&A.

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July 17, 2017

We Are Bold — AT&T Live Proud

Posted by AT&T Virgin Islands Team

Click here to learn about our AT&T is launching its 5th Annual Live Proud campaign with the theme, “We are Bold,” which encourages the LGBT community and its allies to declare “We Are Bold” in various ways from June 1–July 31.

You can post what “We Are Bold” means to you on your social channels, using either #ATTLiveProud or #WeAreBold. AT&T will make a $1 donation to GLAAD, the world’s largest LGBTQ media advocacy organization, for every hashtag use, up to $50,000 total.* Also, for every purchase resulting from clicks on “Support GLAAD and Shop AT&T” links on the att.com/liveproud microsite, AT&T will donate $5 to GLAAD.*

AT&T continues its long-standing commitment to fostering an inclusive workplace and being the employer, service provider and business associate the LGBT community recognizes and thinks of first. For more information, please visit att.com/liveproud.

*AT&T Live Proud Campaign: Donation Period 6/1/17 to 7/31/17; guaranteed donation of $25,000 to GLAAD and maximum donation not to exceed $50,000.

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May 12, 2017

Carrying the Load in support of our military

Posted by AT&T Virgin Island Team

Why I Carry The Load


Enjoying a day away from the office with a few hot dogs, cold drinks and a lot of sun makes for a great Memorial Day, but that isn’t exactly what the day is all about.

In 2003, AT&T employee Matt Foster left his family, friends and future wife for an overseas deployment. His Forward Operating Base (FOB) would often go on “Comms Blackout,” usually meaning a soldier on his FOB had been killed or seriously injured and their family was being officially notified.

It’s that experience that led him to get involved with Carry The Load. Carry The Load works to bring all Americans together to participate in honoring our nation’s heroes every day. This includes a national, 6,200-mile relay where veterans and citizens honor those heroes’ sacrifice and take a turn experiencing the weight of a rucksack. All of the money raised at this event goes directly to support Carry The Load’s Continuum of Care program where partner charities are on the front lines to help those heroes and their families who have given so much to this country.

At AT&T, we know our nation’s service men and women make sacrifices to protect our country and our freedoms. As a company, it is an honor to support them. As a sponsor of this year’s Carry the Load, AT&T is proud to stand behind all participants across the country. Learn more about how to get involved and see the full relay route from coast to coast here.

Comment to show your support below.

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April 03, 2017

AT&T to Deliver Nation's First-Ever Public Safety Network

Posted by AT&T U.S. Virgin Islands Team

There’s no connection more important than one that can save a life. During emergencies, lives depend on public safety personnel communicating without interruption. Unfortunately today, police, firefighters and emergency medical services personnel often lack the interoperable communications capabilities needed to coordinate and communicate across agencies and jurisdictions when disaster strikes.

That’s why FirstNet, an independent authority established by Congress in 2012, has just selected AT&T to build and manage America’s first-ever nationwide broadband network dedicated to first responders. This is a major step forward for public safety and for the broadband network our nation’s first responders have fought for and deserve.

The FirstNet network will strengthen and modernize public safety’s communications capabilities, enabling them to coordinate and respond more quickly and effectively during day-to-day operations, as well as man-made and natural disasters. The ability to share data, videos and photos — and to access apps — can provide life-saving insights even before emergency personnel arrive on the scene.

FirstNet

Our employees represent a nearly 140-year-old heritage of providing innovative, robust, resilient networking capabilities for first responders and public safety agencies. We look forward to collaborating with FirstNet and each of the 50 states, 5 U.S. territories and the District of Columbia to develop adoption plans specific to their needs.

For more information on the selection of AT&T, please visit att.com/FirstResponderNews.

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November 09, 2016

This Veterans Day, AT&T is inviting you to thank a veteran at home or a veteran you've never met

Posted by AT&T U.S. Virgin Islands Team

 

We are proud to join our voices to yours with the simple message to our veterans: thank you for your service!Twitter Bird

Please click here to share your story, or scroll below to view others messages of thanks.

 

If you would like to request removal of a video, please click here. 

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August 04, 2016

The U.S. Virgin Islands’ own Olympic Athlete, George Gleason, gets us ready for Rio

Posted by Ramon "Ray" Flores, AT&T Regional Vice President US-VI and Puerto Rico

Dear Friends,

Ramon Are you ready for the 2016 Rio Olympics? I know the Olympics are an exciting time for all of us, but they are even more special for one of our own. George Gleason, with AT&T for the last 8 years, has written about his experiences representing the U.S. Virgin Islands in the Olympics.

In addition, AT&T is celebrating 32 years as a sponsor of the U.S. Olympic and Paralympic Teams. For this news and more, check out our latest eNewsletter.

Thank you,
Ramon "Ray" Flores
AT&T Regional Vice President — US-VI & Puerto Rico

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August 03, 2016

From USVI Olympic Athlete to Champion of Business

Posted by Ramon "Ray" Flores

George GleasonYou may know George Gleason as an AT&T employee. He has been with the company for the last 8 years. Or, you may know George as a native of the U.S. Virgin Islands, or a Yale graduate. But many know George as a Olympic athlete – representing the United States Virgin Islands in a variety of swimming events at the 2000 and 2004 Summer Olympics.

As part of AT&T’s focus on the Olympics, George has written a blog post detailing his experiences. Read more here.

AT&T is celebrating 32 years as a sponsor of the U.S. Olympic and Paralympic Teams. The company also sponsors other entities involved with the 2016 Rio games, including individual athletes, USA Diving, USA Swimming, USA Gymnastics, U.S. Soccer and supporting NBC Sports with network integrations for the broadcast.

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August 02, 2016

Go Deeper into the World of Team USA

Posted by Ramon "Ray" Flores

AT&T U.S. Olympic sponsor for 32 years

AT&T U.S. Olympic sponsored athletes

Are you ready for the Rio Olympics? AT&T is making it easier than ever to closely follow your favorite athletes and to catch all the action from August 5 – 21 and September 7 – 18.

You can cheer for your favorite AT&T Athletes competing in Rio through the #ATTFanmate campaign. AT&T sponsors Alex Morgan (soccer), Gabby Douglas (gymnastics) and Paralympian Alana Nichols (paracanoe). You can upload a photo at www.attfanmate.com and show your support for out athletes in their quest for gold. In return, you could receive a special video message from one of the athletes.

Not only is AT&T celebrating 32 years as a sponsor of the U.S. Olympic and Paralympic Teams, but AT&T DIRECTV and U-verse video subscribers will also have multi-platform access to NBCUniversal’s incredible 6,755 hours of Olympic programming. Customers can check out multiple viewing feeds across 8 of NBC’s networks, event results, video clips and live medal counts. NBC’s 4K coverage of Olympic events, including footage from the Opening and Closing Ceremonies, will be available for its DIRECTV customers (on a delay). DIRECTV is the first pay-TV provider in the US to offer a dedicated 4K Ultra HD channel.

Click here to learn more.

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August 01, 2016

AT&T Chairman to Lead Industry-wide Fight Against Robocalling

Posted by Ramon "Ray" Flores

Man on phoneRobocalls are currently the largest source of consumer complaints at the FCC and the FTC, the agencies charged with enforcing the “Do Not Call” list. Robocallers who intentionally ignore the Do Not Call list disrupt dinner, interrupt family time and provide a persistent source of annoyance to consumers everywhere. These robocallers use technology to evade existing tools designed to screen unwanted and illegal calls.

AT&T and others in the industry have been working to address this issue. Our CEO, Randall Stephenson, has agreed to lead an industry-wide Robocalling Strike Force, focused on accelerating the development and deployment of new tools for fighting this troubling problem. Click HERE to read more about the solutions we support.

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July 31, 2016

Celebrating 10 Years of Empowering Women

Posted by Ramon "Ray" Flores

Peace Through Business members

AT&T and the Women of AT&T are proud to support the 10th anniversary of the Institute for Economic Empowerment of Women (IEEW) PEACE THROUGH BUSINESS® program, which provides business training and mentoring to educate and empower women entrepreneurs from Afghanistan and Rwanda. Over the last 10 years, more than 500 women have graduated from this program with more than 80% still in business today.
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July 12, 2016

Ways to support the Dallas community as they recover

Posted by AT&T U.S. Virgin Islands

Dear Friends,

With our headquarters in downtown Dallas, last week’s tragedy hits especially close to home. Our thoughts and prayers are with those killed and injured — and their loved ones.

As our community comes together to heal, we want to do our part:

1. Employees can go to the Your Cause page and select from a number of options to donate to Dallas organizations affected by last week’s events and those assisting in recovery efforts. We will also share any volunteer opportunities to support the Dallas community, as they are available.

2. AT&T wireless customers can text “Dallas Strong” to 50555 to donate $10 to United Way of Metropolitan Dallas’ fund to support those affected and the most urgent local needs, as we work to unify our community after the July 7 tragedy. No text message fees apply. Your $10 donation will appear on your wireless bill or be deducted from your prepaid balance. AT&T employees should text from non-COU devices.

3. AT&T will also make a $50,000 donation to United Way of Metropolitan Dallas to direct to the most urgent local needs related to this tragedy.

Thank you and be safe.

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Text Dallas Strong to 50555