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August 05, 2019

This summer, we’re keeping communities connected

Posted by Vince Apruzzese

Dear Friend,

I hope you’re enjoying summer 2019. In this edition, you can learn more about how we’re investing in Virginia to help keep you connected to your world. Our employees and our company also believe it’s important to support organizations that are having a meaningful impact in the lives of our fellow Virginians. Some of those programs are highlighted this month. 

As always, I welcome your feedback.

Sincerely,

Vince Apruzzese
President — AT&T Virginia

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August 04, 2019

Believe Lebanon making impact

Posted by AT&T Virginia Team

Believe Lebanon

AT&T employees in western Virginia have been giving their time, talent and resources to help and support their friends and neighbors.

This spring, they came together to ensure the prom was memorable for local teens.

Emily Castle, an employee in Lebanon, asked her friends to donate their gently used prom dresses that would be given to teens attending Castlewood, Lebanon, and Honaker High Schools. When her colleagues at the AT&T call center in Lebanon heard about her effort, they pitched in to help.

Emily collected 37 dresses - along with shoes and accessories - and delivered them to Russell County Career and Technical Center (a local trade school, where students from Castlewood, Lebanon, and Honaker High School attend).

“When we see the smiles on the girls’ faces, it gives us a tremendous sense of pride, knowing they would have missed the opportunity to attend prom otherwise,” Emily said.

In July, AT&T employees in Lebanon came together again to Celebrate Independence Day and the Town of Lebanon’s Bicentennial, organizing games and activities for attendees. They also handed out 169 bags containing toys and other items area children could use over the summer.

“We were so excited to participate in Lebanon’s – and our nation’s - birthday celebration! The weather was great, and the ability to come together for our friends and neighbors was even better,” said Tony Barton, the call center’s director. 

These events in Lebanon are part of a project called Believe LebanonSM, which combines assets and employees to make a positive impact in the community.


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August 03, 2019

Arlington Aspire! Afterschool Program opens new facility with help from AT&T

Posted by AT&T Virginia Team

Arlington Aspire!

Pictured here are Stephen Manlove, Chair, Board of Directors; Garrett McGuire, AT&T; and Courtney Reeve, Executive Director. 

The Aspire! After-school Program in Arlington, Virginia recently held their ribbon cutting and grand opening ceremony at their new facility located in the Arlington Mill Community Center.

AT&T provided $15,000 toward the completion of this project, which will house the program’s nearly 100 students during their afterschool and summer programs.

Aspire! serves disadvantaged young people in grades 3-5, critical transitional years in preparation for middle school, when students must strengthen their literacy and STEM skills or be left behind by their peers. This new space will have a dedicated study hall named after AT&T and allow these underserved students the chance to excel in school.


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August 02, 2019

Storm season ahead: Stay prepared

Posted by AT&T Virginia Team

At AT&T, we know firsthand the power and unpredictability of natural disasters. That’s why we're ready with one of the largest Natural Disaster Recovery fleets in the industry. So, as we all keep a close eye on the forecasts this time of year, I encourage you to make sure that you and your family are prepared and have a plan to stay safe in the event of a disaster.

AT&T starts its storm-preparedness process as we closely monitor any natural disaster's anticipated track.

Preparation includes:

 

Topping off fuel generators

 

Protecting physical facilities against flooding with sandbags

 

Staging other emergency response equipment in strategic locations for quick deployment following the storm

 

Testing high-capacity back-up batteries at cell sites

Our AT&T National Disaster Recovery (NDR) program is one of the industry’s largest and most advanced disaster response programs. The NDR fleet includes hundreds of technology recovery and support trailers nationwide that can be quickly deployed to support customers and first responders.

Response equipment readied in the wake of an event may include:

 

Hazmat equipment and supplies

 

 

Emergency communications vehicles (ECVs)

 

Flying Cell on Wings
(Flying COWs)

 

Drones

 

Internal and external resources for initial assessment and recovery efforts

 

A self-sufficient base camp. This is complete with sleeping tents, bathrooms, kitchen, laundry facilities, on-site nurse and Meals Ready to Eat (MREs)

 

Mobile cell sites and mobile command centers, like Cell on Wheels (COWs) and Cell on Light Trucks (COLTs)

 

Technology and support trailers to provide infrastructure support and mobile heating, ventilation and air conditioning

AT&T is prepared, and with your personal plan in place, I am confident we will rise to meet ant challenge and work together to address any post-storm issues and restore our communities.

Please stay safe, and thank you for what you do every day to keep our state prepared to meet and beat challenges.


As we prepare in case of an emergency, you should, too. Everybody should have a plan in place. When preparing for an evacuation or shelter-in-place, consider the following.

Customer Tips:

 

Keep your mobile device battery charged. In case of a power outage, have another way to charge your phone, like an extra battery, car charger or device-charging accessory. Applicable sales tax holidays are a great time to stock up on cell phone accessories. 

 

Keep your mobile devices dry. The biggest threat to your device during a hurricane is water. Keep it safe from the elements by storing it in a baggie or some other type of protective covering, like an Otterbox phone cover.

 

Have a family communication plan. Choose someone out of the area as a central contact. Make sure all family members know who to contact if they get separated. Most importantly, practice your emergency plan in advance.

 

Program all your emergency contact numbers and email addresses into your mobile phone. Numbers should include the police department, fire station, hospital and your family members.

 

Camera phones provide assistance. If you have a camera phone, take, store and send your insurance company photos and video clips of damage to your property.

 

Keep non-emergency calls to a minimum. Limit your calls to the most important ones. If there is severe weather, chances are many people will be attempting to place calls to loved ones, friends and business associates.

 

Use location-based technology. Services like AT&T Navigator and AT&T FamilyMap can help you find evacuation routes or avoid traffic from downed trees and power lines. They can also track a family member’s wireless device if you get separated.

 

Limit social media activity. Keep social media activity to a minimum during and after a storm to limit network congestion and allow for emergency communications to go through.

 

Keep the lines open for emergencies. During evacuations, storm events and the aftermath, network resources will likely be taxed. To help ensure that emergency personnel have open lines, keep these tips in mind.

 

Be prepared for high call volume. During an emergency, many people are trying to use their phones at the same time. The increased calling volume may create network congestion, leading to “fast busy” signals on your wireless phone or a slow dial tone on your landline phone. If this happens, hang up, wait several seconds and then call again. This allows your original call data to clear the network before you try again.

 

Forward your home number to your mobile number in the event of an evacuation. Call forwarding is based out of the telephone central office. This means you will get calls from your landline phone even if your local telephone service is disrupted. If the central office is not operational, services such as voicemail and call forwarding may be useful.

 

Track the storm and access weather information on your mobile device. Many homes lose power during severe weather. You can stay up to speed as a DIRECTV customer, by streaming local weather channels using the DIRECTV app on your smartphone. If you subscribe to mobile DVR, you can also stream every channel directly to your phone.

 

Text messaging. During an emergency situation, text messages may go through more quickly than voice calls because they require fewer network resources. All AT&T wireless devices are text messaging-capable. Depending on your text or data plan, additional charges may apply.

 

After a storm passes: 

You should monitor local news and take the necessary safety precautions for your personal safety and when traveling to work.

Go to https://about.att.com/pages/disaster_relief for more information and tips on disaster preparedness.


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August 01, 2019

Future focused. Purpose driven. 2018 AT&T Corporate Responsibility Update

Posted by AT&T Virginia Team

As the world faces evolving environmental, economic and social challenges, we believe AT&T has a role in helping people develop innovative, transformative solutions, share ideas and generate positive impacts.

Our approach to social responsibility is based on the core belief that our long-term business success is tied to the strength and health of our communities and the world. That’s why we’re prioritizing preparing current and future employees for the workforce of tomorrow, mitigating the impact of climate change and leading positive change in our society.

In 2018, we celebrated 10 years of our signature philanthropic initiative, AT&T Aspire, our $500 million commitment to education and skills building. To help connect young people to the skills needed for success, AT&T has committed to host 200 interns annually, through Year Up, by 2022.

We made measurable progress on our goal to enable carbon savings 10 times the footprint of our operations by 2025, moving 20% of the way toward that goal.

And, across the country, AT&T employees are working to expand economic opportunity, provide training and help those in need through our AT&T Believes initiative.

Learn more by following @ATTimpact or read the report at http://www.att.com/sustainabilityreport.


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July 15, 2019

AT&T Employees Celebrate Independence Day, Lebanon Bicentennial as part of Believe Lebanon

Posted by AT&T Virginia Team

AT&T employees in Lebanon came together to Celebrate Independence Day and the Town of Lebanon’s Bicentennial.

Around 12 volunteers participated in the event, organizing games and activities for attendees. They also handed out 169 bags containing toys and other items area children could use over the summer.

“We were so excited to participate in Lebanon’s – and our nation’s  - birthday celebration!   The weather was great, and the ability to come together for our friends and neighbors was even better,” said Tony Barton, the center’s director. 

Believe Lebanon Volunteers 1Believe Lebanon Volunteer 2

AT&T employees in Lebanon help celebrate 4th of July in the Town of Lebanon.

AT&T also was a sponsor of the Town of Lebanon's Bicentennial Celebration.

AT&T’s participation in the celebration was part of a project called Believe LebanonSM, which combines assets and employees to make a positive impact in the community. Employees have planned a series of other activities throughout this year.


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July 09, 2019

AT&T Invests Nearly $625 Million Over 3-Year Period to Boost Local Networks in Virginia

Posted by AT&T Virginia Team

At AT&T1, we invested nearly $625 million in our Virginia wireless and wired networks during 2016-2018.

These investments boost reliability, coverage, speed and overall performance for residents and businesses. We’ve also improved critical services that support Public Safety and first responders using the FirstNet communications platform.

AT&T’s wireless network covers more than 99% of all Americans and has become the fastest wireless network in the nation, according to the first quarter 2019 results from tests taken with Speedtest® and analyzed by Ookla®. 2

In 2018, AT&T made 1,442 wireless network upgrades in Virginia. This includes new cell sites, addition of network capacity, and new wireless high-speed Internet connections.

“Virginia is well-positioned to advance innovation, technology, and entrepreneurship to support economic growth and job creation.  If we want to realize our full potential, we need smart public policies and strong technology infrastructure. AT&T’s significant investment in our Commonwealth will help us achieve our goals,” said Barry DuVal, president and CEO, Virginia Chamber of Commerce.

Following the passage of state legislation in recent years, AT&T will continue its investment in Virginia with additional upgrades.

“In 2017 and 2018, Virginia leaders passed legislation that encourages companies to invest more in wireless infrastructure. We’re now speeding our wireless build out plans in Virginia with tens of millions of dollars dedicated to improving our mobile network,” said Vince Apruzzese, president, AT&T Virginia.  “Our investment will further enhance local networks to meet growing demand for mobile broadband and serve as the foundation for services like 5G, Internet of Things (IoT), smart cities and more.”

By building out our 4G LTE network, we’re boosting network speeds and capacity, as we continue to expand the availability of our network and upgrade our technology.

Additionally, for the 5th consecutive year we've landed on Fortune magazine's list of the "World's Most Admired" companies. It's also the 6th year in a row we've appeared on the Global Top 50 list – no other telecom company made the Top 50.

Transforming Public Safety Communications

FirstNet is Public Safety's dedicated, nationwide communications platform. It is for all first responders – career and volunteer, urban or rural. It’s bringing public safety communications into the 21st century with new, innovative capabilities, helping first responders connect to the critical information they need – every day and in every emergency.

Building upon our current and planned investments in Virginia, we continue to extend the reach and increase the capacity of the FirstNet communications platform:

  • We deployed Band 14 spectrum in more than 600 markets nationwide, including Virginia.  Band 14 is high-quality spectrum provided by the First Responder Network Authority. Its signal covers larger geographic areas with less infrastructure to better support rural communities, and it can better reach in-building in more urban areas as compared to higher-MHz spectrum.
  • We launched new FirstNet sites in Manassas, Clifton Forge and Fairfax.
  • Virginia’s first responders enjoy the fastest overall experience on FirstNet, compared to any commercial network in the nation, thanks to the specialized capabilities enabled by the physically separate and dedicated FirstNet network core, like always-on priority and preemption. 3
  • Public safety agencies subscribed to FirstNet have 24/7 access to a nationwide fleet of 75 deployable network assets. These assets can either be deployed for planned events or called upon in emergencies to help first responders stay connected and operate faster, safer and more effectively when lives are on the line.

FirstNet is built with AT&T in a public-private partnership with the First Responder Network Authority – an independent agency within the federal government. This helps ensure that the FirstNet communications platform and service offerings meet the short- and long-term needs of the public safety community.

To learn more about our wireless coverage in Virginia, or anywhere in the U.S., visit the AT&T Coverage Viewer. For updates on the AT&T wireless network, please visit the AT&T network news page.

1 AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

2 Based on analysis by Ookla® of Speedtest Intelligence® data average download speeds for Q1 2019. Ookla trademarks used under license and reprinted with permission.

3Based on AT&T analysis of Ookla® Speedtest Intelligence® nationwide data average download speeds for Q1 2019. Ookla trademarks used under license and reprinted with permission.


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Cautionary Language Concerning Forward-Looking Statements

Information set forth in this news release contains financial estimates and other forward- looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T's filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update or revise statements contained in this news release based on new information or otherwise.

*About AT&T Communications

We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we innovate to improve lives. We have the nation’s fastest wireless network.** And according to America’s biggest test, we have the nation’s best wireless network.*** We’re building FirstNet just for first responders and creating next-generation mobile 5G. With DIRECTV, DIRECTV NOW and WatchTV, we deliver entertainment people love to talk about. Our smart, highly secure solutions serve nearly 3 million global businesses – nearly all of the Fortune 1000. And worldwide, our spirit of service drives employees to give back to their communities.

AT&T Communications is part of AT&T Inc. (NYSE:T). Learn more at att.com/CommunicationsNews.

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information about AT&T products and services is available at about.att.com. Follow our news on Twitter at @ATT, on Facebook at facebook.com/att and on YouTube at youtube.com/att.

© 2019 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

**Based on analysis by Ookla® of Speedtest Intelligence® data average download speeds for Q1 2019.

***According to America’s biggest test as announced by Global Wireless Solutions last fall.

FirstNet® and the FirstNet logo are registered trademarks of the First Responder Network Authority.

To define a market, we rely on the Core Based Statistical Areas (CBSA), as established by the United States Office of Management and Budget.  Minor differences, if any, between annual totals reflect annual updating of market boundaries in our record systems.

From FORTUNE Magazine. 2019 Time Inc. FORTUNE© and The World's Most Admired Companies® are registered trademarks of Time Inc. and are used under License. FORTUNE and Time Inc. are not affiliated with, and do not endorse products or services of, AT&T.

May 23, 2019

Program that helps Dan River Region students gets boost from AT&T

Posted by AT&T Virginia Team

Students in the Dan River Region who need help with math, reading, writing and social development, and those who are at high risk of dropping out of school,  can get extra support from the Danville Church-Based Tutorial Program (DCBTP).

It’s a volunteer collaborative between the Danville Public Schools, Pittsylvania County Schools, local colleges, area churches, and businesses and parents with a mission to provide quality educational services that will expand students’ knowledge; introduce youth to STEM activities and career opportunities; and enhance their standard of living. 

As part of an initiative to improve high school success and workforce readiness for Virginia’s young people, AT&T contributed $25,000 to DCBTP to help it meet its mission and prepare young people for success.

Vince Apruzzese, president of AT&T in Virginia, discussed the company’s support during the organization’s kick off meeting on May 23 in Danville. Local high school students and parents, board members, site coordinators and community leaders were on hand for the event.

“The DCBTP is a great example of what can be accomplished when communities come together to help their children prepare for success in school  - and in life.  The many volunteers and the other organizations that are part of this collaborative are dedicated to giving children in this region the tools they need, and we’re glad we can support their good work,” Apruzzese said.

"Thanks to leaders like Delegate Marshall, our community partners, and companies like AT&T, we will be able to help more students prepare for success." —Kenny Lewis

Delegate Danny Marshall added:   “If we want our region and all of Virginia to grow and prosper, we need to make sure our children have the solid foundation of a good education.   DCBTP is one way we can achieve that goal. We appreciate the hard work of the many volunteers who are part of the collaborative and AT&T’s support of what we’re working to accomplish together.”

According to Kenny Lewis, the program is designed for students of all ages. Grades K-7 focuses upon formalized instruction in basic skills, while grades 8-12 dedicates resources to subject area tutoring. Tutoring takes place in an environment where the student works closely with the tutor. Assistance is provided at home with particular support given to homework and reinforcement of teachers’ objectives. As a result of this type of instruction, students experience gains in basic skill areas and social development.

“Children who participate in this program have better attendance, grade and discipline records. Thanks to leaders like Delegate Marshall, our community partners, and companies like AT&T, we will be able to help more students prepare for success,” Lewis said.

Learn more about DCBTP http://www.dcbtp.com/.  To learn more about AT&T in Virginia, visit virginia.att.com.


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April 29, 2019

AT&T Employees in Lebanon Help Local Teens Make Prom Memories

Posted by AT&T Virginia Team

Believe Lebanon Prom Dresses

With prom season upon us, one AT&T employee in Lebanon, Virginia, wanted to help ensure this year’s prom was memorable for local teens.

Emily Castle, an employee in Lebanon, asked her friends to donate their gently used prom dresses that would be given to teens attending Castlewood, Lebanon, and Honaker High Schools. 

When her colleagues at the AT&T call center in Lebanon heard about her effort, they pitched in to help.

Emily collected 37 dresses - along with shoes and accessories - and delivered them to Russell County Career and Technical Center (a local trade school, where students from Castlewood, Lebanon, and Honaker High School attend).

“When we see the smiles on the girls faces, it gives us a tremendous sense of pride, knowing they would have missed the opportunity to attend prom otherwise,” Emily said.

Autumn is one of the students who has a dress for this year’s prom.  She was very happy to hear about Emily’s project. 

“One of the dresses fit me perfectly.  I can now afford to get shoes, jewelry and get my hair done," she said.

“We can’t thank AT&T enough for making a prom dream a reality for these students. The confidence they gained from participating in such a milestone will last a lifetime,” said Sharon Owens and Jill Dishman, Russell County Career and Technical Center.

Emily, along with other AT&T employees in Lebanon joined together as part of a project called Believe LebanonSM, which combines assets and employees to make a positive impact in the community. The prom dress collection is part of a series of activities employees have planned for this year.

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April 17, 2019

When our communities call, we answer

Posted by Vince Apruzzese

We hope you’re enjoying Spring in Virginia. April is National Volunteer Month, and we’re celebrating by honoring the many AT&T employee volunteers — some of whom have received the President’s Volunteer Service Award. It’s also Distracted Driving Awareness Month, so we’re reminding drivers of all ages — It Can Wait. And, we recently kicked off a series of events to help our neighbors in Lebanon and Southwest Virginia.

We are constantly focused on making our communities stronger and better connected.

Sincerely,

Vince Apruzzese
President — AT&T Virginia

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